TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Turbo tax is helpful As in the past, Turbotax is great at simplifying the process of filling out the return. It finds the best breaks, etc. One page that has caused problems is the page that declares the user can use PayPal to pay, but then it turns out that isn't a viable option. Also, the requirement to upgrade to a higher Turbotax version (i.e. Premier from Deluxe) to be able to file a tax return is not explained well so when the user is presented with the requirement, not option, it is confusing. As an example, why does it cost an additional $30 to have one schedule form filed with the return?
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is great! Queen did amazing! I understood everything she explained to me
Date published: 2022-02-21
Rated 5 out of 5 by from Great Real easy to do with no problems and I like that work
Date published: 2022-02-21
Rated 1 out of 5 by from lousy, it skipped the needed IP Pin number Skipped the needed IP number for me and my wife, came back and only asked for mine, so far not for my wife. Last year it asked for the number during the process. Yesterday it wouldn't accept my password
Date published: 2022-02-21
Rated 5 out of 5 by from Great experience It was great experience I loved the consistency well
Date published: 2022-02-21
Rated 5 out of 5 by from Fast and easy! Love it :) Fast and easy! Love it, I came home on my lunch our and completed the whole process!
Date published: 2022-02-21
Rated 5 out of 5 by from Easiest Experience Ever TurboTax made it so easy to navigate taxes and asked for all the information I needed!
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is Amazing Turbotax is great. Affordable, easy to use, follow and great tips. It helps you not to miss a thing and costs so much less than a tax preparer
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is awesome! Easy two use, I appreciate the drop down boxes that explain things to me! This is my fourth year of using Turbo Tax! And I will keep coming back!
Date published: 2022-02-21
Rated 5 out of 5 by from I feel confident in turbo tax Always good to review all info. It helps you have help in everyway
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 9350
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo tax is helpful As in the past, Turbotax is great at simplifying the process of filling out the return. It finds the best breaks, etc. One page that has caused problems is the page that declares the user can use PayPal to pay, but then it turns out that isn't a viable option. Also, the requirement to upgrade to a higher Turbotax version (i.e. Premier from Deluxe) to be able to file a tax return is not explained well so when the user is presented with the requirement, not option, it is confusing. As an example, why does it cost an additional $30 to have one schedule form filed with the return?
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is great! Queen did amazing! I understood everything she explained to me
Date published: 2022-02-21
Rated 5 out of 5 by from Great Real easy to do with no problems and I like that work
Date published: 2022-02-21
Rated 1 out of 5 by from lousy, it skipped the needed IP Pin number Skipped the needed IP number for me and my wife, came back and only asked for mine, so far not for my wife. Last year it asked for the number during the process. Yesterday it wouldn't accept my password
Date published: 2022-02-21
Rated 5 out of 5 by from Great experience It was great experience I loved the consistency well
Date published: 2022-02-21
Rated 5 out of 5 by from Fast and easy! Love it :) Fast and easy! Love it, I came home on my lunch our and completed the whole process!
Date published: 2022-02-21
Rated 5 out of 5 by from Easiest Experience Ever TurboTax made it so easy to navigate taxes and asked for all the information I needed!
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is Amazing Turbotax is great. Affordable, easy to use, follow and great tips. It helps you not to miss a thing and costs so much less than a tax preparer
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is awesome! Easy two use, I appreciate the drop down boxes that explain things to me! This is my fourth year of using Turbo Tax! And I will keep coming back!
Date published: 2022-02-21
Rated 5 out of 5 by from I feel confident in turbo tax Always good to review all info. It helps you have help in everyway
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 9350