TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Need better software for Arizona We had a lot of TurboTax errors with Arizona. Mostly in Multi State forms. I am not a Multi State business but Turbo Tax insisted that I had to fill out a Multi State form. There were other small errors by Turbo Tax after it filed the 1st e-file to Arizona and was rejected. Turbo Tax made updates and corrected most but not all errors. I had to file bogus forms that were not required so it would e-file. AZ finally accepted the e-file with the bogus forms attached even though they are not required.
Date published: 2021-02-24
Rated 4 out of 5 by from Return state cost for e-file I sent my fed and state taxes by e-file. Paid $20.00 by credit card for state; fed free. Both rejected 3 times. I pulled them and sent them Snail mail. No return of credit on card. What's up!
Date published: 2021-02-24
Rated 5 out of 5 by from Better than a Tax preparer very easy to use, found deductions I never thought of.
Date published: 2021-02-24
Rated 5 out of 5 by from amazing fast and easy product to use, always made me double check everything.
Date published: 2021-02-24
Rated 1 out of 5 by from Horrible experience I will never use Turbotax again! I had a terrible experience and the nerve of you to tell me that if I didn't email my state taxes, you would delete them. I don't appreciate that every time I signed in, I had to say I didn't want to use MAX!!!! Using TT this time was very difficult. And I have used it for 20 years.
Date published: 2021-02-24
Rated 5 out of 5 by from Makes every year so easy Turbotax makes the landscape of taxes an easy to navigate one.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax was very easy to use with a step by step process.
Date published: 2021-02-24
Rated 5 out of 5 by from Very Easy to Use The program was easy to use and the expert service was very helpful.
Date published: 2021-02-24
Rated 5 out of 5 by from thanks! everything was so easy and the agents that helped me were so nice
Date published: 2021-02-24
Rated 1 out of 5 by from Will not use again Past years have been great and I have always paid under $100 to get them done through Turbo Tax however. I am paying $177 this year. I thought it was supposed to be free but always at least pay something but this was absolutely insane. They trick you into paying for all of their nonsense.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 9347
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Need better software for Arizona We had a lot of TurboTax errors with Arizona. Mostly in Multi State forms. I am not a Multi State business but Turbo Tax insisted that I had to fill out a Multi State form. There were other small errors by Turbo Tax after it filed the 1st e-file to Arizona and was rejected. Turbo Tax made updates and corrected most but not all errors. I had to file bogus forms that were not required so it would e-file. AZ finally accepted the e-file with the bogus forms attached even though they are not required.
Date published: 2021-02-24
Rated 4 out of 5 by from Return state cost for e-file I sent my fed and state taxes by e-file. Paid $20.00 by credit card for state; fed free. Both rejected 3 times. I pulled them and sent them Snail mail. No return of credit on card. What's up!
Date published: 2021-02-24
Rated 5 out of 5 by from Better than a Tax preparer very easy to use, found deductions I never thought of.
Date published: 2021-02-24
Rated 5 out of 5 by from amazing fast and easy product to use, always made me double check everything.
Date published: 2021-02-24
Rated 1 out of 5 by from Horrible experience I will never use Turbotax again! I had a terrible experience and the nerve of you to tell me that if I didn't email my state taxes, you would delete them. I don't appreciate that every time I signed in, I had to say I didn't want to use MAX!!!! Using TT this time was very difficult. And I have used it for 20 years.
Date published: 2021-02-24
Rated 5 out of 5 by from Makes every year so easy Turbotax makes the landscape of taxes an easy to navigate one.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax was very easy to use with a step by step process.
Date published: 2021-02-24
Rated 5 out of 5 by from Very Easy to Use The program was easy to use and the expert service was very helpful.
Date published: 2021-02-24
Rated 5 out of 5 by from thanks! everything was so easy and the agents that helped me were so nice
Date published: 2021-02-24
Rated 1 out of 5 by from Will not use again Past years have been great and I have always paid under $100 to get them done through Turbo Tax however. I am paying $177 this year. I thought it was supposed to be free but always at least pay something but this was absolutely insane. They trick you into paying for all of their nonsense.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 9347