TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great tool! Extremely easy to use and very comprehensive to ensure an accurate filing.
Date published: 2022-04-18
Rated 2 out of 5 by from Filled with bugs I've used TurboTax for 20 years. Its starting to feel like the same software with different addons. Starting to get buggy. My home refinance was difficult to input this year and I'm not confident that my taxes were done correctly. I think I will get an accountant next year...
Date published: 2022-04-18
Rated 3 out of 5 by from Cryptocurrency FAIL Turbo tax fails at cryptocurrency handling. I only bought a little, never sold, yet impossible to enter
Date published: 2022-04-18
Rated 4 out of 5 by from smooth sailing Turbo tax has great customer service and helpful explanations.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax does it again! I have been using TurboTax for over 15 years and it has made filing my taxes easy every time. I will buy it again to file my 2022 taxes next year.
Date published: 2022-04-18
Rated 5 out of 5 by from Fast and Easy Love this program and have used it for 7 years. Highly recommend!
Date published: 2022-04-18
Rated 1 out of 5 by from I NEEDED HELP AND STILL DO THIS SYSTEM SUCKS I never got to engage with a live expert, and feel the complete opposite of confident in my return. Every time I clicked on the explanation I still didn't understand.I saw a large amount for my state refund before I honestly filled out the major repairs and unemplyment still which subsequently ended in being a ride-share driver which hurt me more?? and you all did not have the gaul to warn me when over one thousand dollars disappeared> I understand what estimations are but that was a great disappointment and a major overstatment for absolutely no reason.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax Does The Job and Does It Well! We have used TurboTax to do our taxes for well over a decade now. The software is easy to use and helps you calculate your taxes and then review them before submission. It also saves information for you for future years and has the ability to import financial documents and information from many places, saving you time and aggravation. It does the job! Well!
Date published: 2022-04-18
Rated 3 out of 5 by from Misleading I don't like the fact that Turbo Tax states you can file for FREE when in the end it never is! I do however appreciate the side bar information.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy filing and great customer service This is my first year filing on my own and it was very easy to do with a little help from customer service!
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 9346
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great tool! Extremely easy to use and very comprehensive to ensure an accurate filing.
Date published: 2022-04-18
Rated 2 out of 5 by from Filled with bugs I've used TurboTax for 20 years. Its starting to feel like the same software with different addons. Starting to get buggy. My home refinance was difficult to input this year and I'm not confident that my taxes were done correctly. I think I will get an accountant next year...
Date published: 2022-04-18
Rated 3 out of 5 by from Cryptocurrency FAIL Turbo tax fails at cryptocurrency handling. I only bought a little, never sold, yet impossible to enter
Date published: 2022-04-18
Rated 4 out of 5 by from smooth sailing Turbo tax has great customer service and helpful explanations.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax does it again! I have been using TurboTax for over 15 years and it has made filing my taxes easy every time. I will buy it again to file my 2022 taxes next year.
Date published: 2022-04-18
Rated 5 out of 5 by from Fast and Easy Love this program and have used it for 7 years. Highly recommend!
Date published: 2022-04-18
Rated 1 out of 5 by from I NEEDED HELP AND STILL DO THIS SYSTEM SUCKS I never got to engage with a live expert, and feel the complete opposite of confident in my return. Every time I clicked on the explanation I still didn't understand.I saw a large amount for my state refund before I honestly filled out the major repairs and unemplyment still which subsequently ended in being a ride-share driver which hurt me more?? and you all did not have the gaul to warn me when over one thousand dollars disappeared> I understand what estimations are but that was a great disappointment and a major overstatment for absolutely no reason.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax Does The Job and Does It Well! We have used TurboTax to do our taxes for well over a decade now. The software is easy to use and helps you calculate your taxes and then review them before submission. It also saves information for you for future years and has the ability to import financial documents and information from many places, saving you time and aggravation. It does the job! Well!
Date published: 2022-04-18
Rated 3 out of 5 by from Misleading I don't like the fact that Turbo Tax states you can file for FREE when in the end it never is! I do however appreciate the side bar information.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy filing and great customer service This is my first year filing on my own and it was very easy to do with a little help from customer service!
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 9346