TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jpnail from
best help ever
need it to get help 3 times and the people were the best.
Date published: 2022-04-18
Rated 2 out of 5 by
Madge62 from
Quirky
Home page links don't show regardless of the browser you use. Had trouble last year and I logged in repeatedly to get assistance, since I paid for it, and there wasn't a single response, ended up having to print and mail my return priority mail and call IRS repeatedly to get a response. Wasn't worth the extra money. Used it this year as I thought it would be easy, and again software issues. Note to self use a different product next year.
Date published: 2022-04-18
Rated 5 out of 5 by
LandTtaxuser from
Easy to Use
Using the Live Chat was extremely helpful. We had a more difficult return this year, but using Live Chat made it easier.
Date published: 2022-04-18
Rated 5 out of 5 by
Kelley 25 from
Awesome couldn't do it without them
Always simple and helpful in every way and no problem getting help when needed
Date published: 2022-04-18
Rated 2 out of 5 by
kmichel2022 from
Works, but could be better
Turbotax Business really would be better if a) there was a Mac version, or b) an online version. Business does not have the simple feel and help of the other TurboTax products.
Date published: 2022-04-18
Rated 4 out of 5 by
goknights60 from
works well
I have used this product for years. sadly the government has taken away many deductions that require a tax accountant so TT works well for me.
Date published: 2022-04-18
Rated 5 out of 5 by
Gizkat from
Like turbo tax
So far everything went well. Waiting to see if all follows through.
Date published: 2022-04-18
Rated 4 out of 5 by
mick 22 from
Turbo tax is great because I can stop and start.
I like stop and start feature. Sometimes get interrupted.
Date published: 2022-04-18
Rated 5 out of 5 by
shedwhit from
Thanks TurboTax!
Shout out to TurboTax for always making this dreadful process go so quickly. I've been using TT since 2014.
Date published: 2022-04-18
Rated 4 out of 5 by
TKBunny from
Mostly good. Failed to notice terrible mistakes
Forms were fairly ease. Moving back and forth was awkward from social security to deductions for example. Turbo tax failed to flag a $200000 error in social security, did notice a smaller error of $ 7000 in state but then did not review the changes the correction made to the whole. Frustrating.
All TurboTax® Offerings Reviews - Page 9344
Date published: 2022-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jpnail from
best help ever
need it to get help 3 times and the people were the best.
Date published: 2022-04-18
Rated 2 out of 5 by
Madge62 from
Quirky
Home page links don't show regardless of the browser you use. Had trouble last year and I logged in repeatedly to get assistance, since I paid for it, and there wasn't a single response, ended up having to print and mail my return priority mail and call IRS repeatedly to get a response. Wasn't worth the extra money. Used it this year as I thought it would be easy, and again software issues. Note to self use a different product next year.
Date published: 2022-04-18
Rated 5 out of 5 by
LandTtaxuser from
Easy to Use
Using the Live Chat was extremely helpful. We had a more difficult return this year, but using Live Chat made it easier.
Date published: 2022-04-18
Rated 5 out of 5 by
Kelley 25 from
Awesome couldn't do it without them
Always simple and helpful in every way and no problem getting help when needed
Date published: 2022-04-18
Rated 2 out of 5 by
kmichel2022 from
Works, but could be better
Turbotax Business really would be better if a) there was a Mac version, or b) an online version. Business does not have the simple feel and help of the other TurboTax products.
Date published: 2022-04-18
Rated 4 out of 5 by
goknights60 from
works well
I have used this product for years. sadly the government has taken away many deductions that require a tax accountant so TT works well for me.
Date published: 2022-04-18
Rated 5 out of 5 by
Gizkat from
Like turbo tax
So far everything went well. Waiting to see if all follows through.
Date published: 2022-04-18
Rated 4 out of 5 by
mick 22 from
Turbo tax is great because I can stop and start.
I like stop and start feature. Sometimes get interrupted.
Date published: 2022-04-18
Rated 5 out of 5 by
shedwhit from
Thanks TurboTax!
Shout out to TurboTax for always making this dreadful process go so quickly. I've been using TT since 2014.
Date published: 2022-04-18
Rated 4 out of 5 by
TKBunny from
Mostly good. Failed to notice terrible mistakes
Forms were fairly ease. Moving back and forth was awkward from social security to deductions for example. Turbo tax failed to flag a $200000 error in social security, did notice a smaller error of $ 7000 in state but then did not review the changes the correction made to the whole. Frustrating.
All TurboTax® Offerings Reviews - Page 9344
Date published: 2022-04-18