TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from best help ever need it to get help 3 times and the people were the best.
Date published: 2022-04-18
Rated 2 out of 5 by from Quirky Home page links don't show regardless of the browser you use. Had trouble last year and I logged in repeatedly to get assistance, since I paid for it, and there wasn't a single response, ended up having to print and mail my return priority mail and call IRS repeatedly to get a response. Wasn't worth the extra money. Used it this year as I thought it would be easy, and again software issues. Note to self use a different product next year.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to Use Using the Live Chat was extremely helpful. We had a more difficult return this year, but using Live Chat made it easier.
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome couldn't do it without them Always simple and helpful in every way and no problem getting help when needed
Date published: 2022-04-18
Rated 2 out of 5 by from Works, but could be better Turbotax Business really would be better if a) there was a Mac version, or b) an online version. Business does not have the simple feel and help of the other TurboTax products.
Date published: 2022-04-18
Rated 4 out of 5 by from works well I have used this product for years. sadly the government has taken away many deductions that require a tax accountant so TT works well for me.
Date published: 2022-04-18
Rated 5 out of 5 by from Like turbo tax So far everything went well. Waiting to see if all follows through.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo tax is great because I can stop and start. I like stop and start feature. Sometimes get interrupted.
Date published: 2022-04-18
Rated 5 out of 5 by from Thanks TurboTax! Shout out to TurboTax for always making this dreadful process go so quickly. I've been using TT since 2014.
Date published: 2022-04-18
Rated 4 out of 5 by from Mostly good. Failed to notice terrible mistakes Forms were fairly ease. Moving back and forth was awkward from social security to deductions for example. Turbo tax failed to flag a $200000 error in social security, did notice a smaller error of $ 7000 in state but then did not review the changes the correction made to the whole. Frustrating.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 9344
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from best help ever need it to get help 3 times and the people were the best.
Date published: 2022-04-18
Rated 2 out of 5 by from Quirky Home page links don't show regardless of the browser you use. Had trouble last year and I logged in repeatedly to get assistance, since I paid for it, and there wasn't a single response, ended up having to print and mail my return priority mail and call IRS repeatedly to get a response. Wasn't worth the extra money. Used it this year as I thought it would be easy, and again software issues. Note to self use a different product next year.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to Use Using the Live Chat was extremely helpful. We had a more difficult return this year, but using Live Chat made it easier.
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome couldn't do it without them Always simple and helpful in every way and no problem getting help when needed
Date published: 2022-04-18
Rated 2 out of 5 by from Works, but could be better Turbotax Business really would be better if a) there was a Mac version, or b) an online version. Business does not have the simple feel and help of the other TurboTax products.
Date published: 2022-04-18
Rated 4 out of 5 by from works well I have used this product for years. sadly the government has taken away many deductions that require a tax accountant so TT works well for me.
Date published: 2022-04-18
Rated 5 out of 5 by from Like turbo tax So far everything went well. Waiting to see if all follows through.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo tax is great because I can stop and start. I like stop and start feature. Sometimes get interrupted.
Date published: 2022-04-18
Rated 5 out of 5 by from Thanks TurboTax! Shout out to TurboTax for always making this dreadful process go so quickly. I've been using TT since 2014.
Date published: 2022-04-18
Rated 4 out of 5 by from Mostly good. Failed to notice terrible mistakes Forms were fairly ease. Moving back and forth was awkward from social security to deductions for example. Turbo tax failed to flag a $200000 error in social security, did notice a smaller error of $ 7000 in state but then did not review the changes the correction made to the whole. Frustrating.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 9344