TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from I appreciate TurboTax I appreciate TurboTax's "more Information" features. It really helps me understand what boxes to check and what's happening while I go through the process.
Date published: 2022-02-20
Rated 3 out of 5 by from Turbo tax is average hidden fees, they save free not free, find out cost at the end of your process,don't want to go back or go anywhere else and start process
Date published: 2022-02-20
Rated 5 out of 5 by from Fast and Easy Great product! I am a little confused as to why they're requiring a review, as this hasn't happened before, but it does what it's supposed to do and with my simple tax returns, it's the best place for me to do them.
Date published: 2022-02-20
Rated 5 out of 5 by from TurboTax: YES! As usual, very thorough, authoritative, and user-friendly. Logically takes you through all the right steps so that you get the most bang for your buck, without having to worry if you've done the wrong thing.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is awesome I did need assistance and your tech was very helpful and knowledgeable and friendly. Made me feel confident submitting my return
Date published: 2022-02-20
Rated 5 out of 5 by from easy peasy turbo tax makes doing taxes so easy. what use to be a nightmare has became such a simple task
Date published: 2022-02-20
Rated 2 out of 5 by from Nickle and Dimes you with Fees Turbo tax used to only charge for the state refund, now you pay over $100 in fees for the basic plan. Might as well hire someone to do it if it's going to cost this much for an online program.
Date published: 2022-02-20
Rated 4 out of 5 by from TurboTax is a good tool The only issue I had was - I called Turbotax and waited for a representative to get back to me. When I got the callback, the rep did not know how to answer my question. I was sent to a tax expert (her words). I thought when I received the call that it would have been a tax expert. So, I to wait again for tax expert to call me and he was able to assist.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is EASY! It was easy to navigate and I successfully completed my tax return. I had issues with another tax software, so I decided to try turbo tax -- and happy I did!
Date published: 2022-02-20
Rated 3 out of 5 by from Turbotax used to be easier I used to be able to get an answer when I asked a question, now I get would you like the extra super deluxe package...
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 9342
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I appreciate TurboTax I appreciate TurboTax's "more Information" features. It really helps me understand what boxes to check and what's happening while I go through the process.
Date published: 2022-02-20
Rated 3 out of 5 by from Turbo tax is average hidden fees, they save free not free, find out cost at the end of your process,don't want to go back or go anywhere else and start process
Date published: 2022-02-20
Rated 5 out of 5 by from Fast and Easy Great product! I am a little confused as to why they're requiring a review, as this hasn't happened before, but it does what it's supposed to do and with my simple tax returns, it's the best place for me to do them.
Date published: 2022-02-20
Rated 5 out of 5 by from TurboTax: YES! As usual, very thorough, authoritative, and user-friendly. Logically takes you through all the right steps so that you get the most bang for your buck, without having to worry if you've done the wrong thing.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is awesome I did need assistance and your tech was very helpful and knowledgeable and friendly. Made me feel confident submitting my return
Date published: 2022-02-20
Rated 5 out of 5 by from easy peasy turbo tax makes doing taxes so easy. what use to be a nightmare has became such a simple task
Date published: 2022-02-20
Rated 2 out of 5 by from Nickle and Dimes you with Fees Turbo tax used to only charge for the state refund, now you pay over $100 in fees for the basic plan. Might as well hire someone to do it if it's going to cost this much for an online program.
Date published: 2022-02-20
Rated 4 out of 5 by from TurboTax is a good tool The only issue I had was - I called Turbotax and waited for a representative to get back to me. When I got the callback, the rep did not know how to answer my question. I was sent to a tax expert (her words). I thought when I received the call that it would have been a tax expert. So, I to wait again for tax expert to call me and he was able to assist.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is EASY! It was easy to navigate and I successfully completed my tax return. I had issues with another tax software, so I decided to try turbo tax -- and happy I did!
Date published: 2022-02-20
Rated 3 out of 5 by from Turbotax used to be easier I used to be able to get an answer when I asked a question, now I get would you like the extra super deluxe package...
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 9342