TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281592 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Beneficial but expensive! I was not as happy this time around as compared to the years before. When I got to the questions about the sale of my primary home it said that I didn't qualify for the exempt status on the gains. I deleted and started over 3 times being careful to answer the questions correctly. After the 3rd time I had to upgrade so that I could talk to a tax professional because I knew that those gains were exempt. She co-shared my screen and we went through the questions again only this time it did say that I qualified. Even though I answered the questions the exact same why by myself as I did with the tax professional. It was clearly a glitch of some kind in the software but I had to upgrade to the Premier Live price instead of the lower priced package I normally use.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is awesome turbo tax makes it easy for you to be able to do your taxes on your own. Why do people pay so much money to have there taxes done when they can pay half that..
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax Services is excellent Very easy to follow and instructions are very clear concise.
Date published: 2021-03-01
Rated 5 out of 5 by from AWESOME FAST AND EASY TO USE PLUS MAIN IMPORTANT PART IS FREE..
Date published: 2021-03-01
Rated 4 out of 5 by from TURBO TAX IS VERY HELPFUL I HAD DIFFICULTIES WITH THE FORMS THIS YEAR...MY 5TH YEAR. I NUMBER OF GLITTES.
Date published: 2021-03-01
Rated 1 out of 5 by from Broken correction screen Why did it take till the end to find the error in my w2? The correction screen then entered the items in backwards causing a $900 flip in my return, requiring me to go to the start to correct.
Date published: 2021-03-01
Rated 5 out of 5 by from Don’t use any other tax software! Just keeps getting better. Would never use anything else,
Date published: 2021-03-01
Rated 5 out of 5 by from always great Customer service I always get all my answers answered and also the help to finish my taxes
Date published: 2021-03-01
Rated 5 out of 5 by from Been Great Tried to file free but because of HSA made it not simple so had to pay but they were helpful when I had questions
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is great I have used Turbo Tax for many many years, I love the convenience and ease of the process from beginning to end. Thank you
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9340
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Beneficial but expensive! I was not as happy this time around as compared to the years before. When I got to the questions about the sale of my primary home it said that I didn't qualify for the exempt status on the gains. I deleted and started over 3 times being careful to answer the questions correctly. After the 3rd time I had to upgrade so that I could talk to a tax professional because I knew that those gains were exempt. She co-shared my screen and we went through the questions again only this time it did say that I qualified. Even though I answered the questions the exact same why by myself as I did with the tax professional. It was clearly a glitch of some kind in the software but I had to upgrade to the Premier Live price instead of the lower priced package I normally use.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is awesome turbo tax makes it easy for you to be able to do your taxes on your own. Why do people pay so much money to have there taxes done when they can pay half that..
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax Services is excellent Very easy to follow and instructions are very clear concise.
Date published: 2021-03-01
Rated 5 out of 5 by from AWESOME FAST AND EASY TO USE PLUS MAIN IMPORTANT PART IS FREE..
Date published: 2021-03-01
Rated 4 out of 5 by from TURBO TAX IS VERY HELPFUL I HAD DIFFICULTIES WITH THE FORMS THIS YEAR...MY 5TH YEAR. I NUMBER OF GLITTES.
Date published: 2021-03-01
Rated 1 out of 5 by from Broken correction screen Why did it take till the end to find the error in my w2? The correction screen then entered the items in backwards causing a $900 flip in my return, requiring me to go to the start to correct.
Date published: 2021-03-01
Rated 5 out of 5 by from Don’t use any other tax software! Just keeps getting better. Would never use anything else,
Date published: 2021-03-01
Rated 5 out of 5 by from always great Customer service I always get all my answers answered and also the help to finish my taxes
Date published: 2021-03-01
Rated 5 out of 5 by from Been Great Tried to file free but because of HSA made it not simple so had to pay but they were helpful when I had questions
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is great I have used Turbo Tax for many many years, I love the convenience and ease of the process from beginning to end. Thank you
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9340