TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from better than ever Easier to understand and faster than previous years.
Date published: 2023-02-27
Rated 4 out of 5 by from Overall good, but some glitches Spoke with expert and was excellent service. (Mary) Uploading institution documents very tedious. Repeated uploads required and then had to delete the duplicates.
Date published: 2023-02-27
Rated 5 out of 5 by from Works great. I use it every year Service is so easy to use, mentions things I never thought to consider, and is self paced, so no pressure or rush from sitting in from of a person.
Date published: 2023-02-27
Rated 5 out of 5 by from Great experience - no hassle - It was easy to do again - the 4th year I have done the taxes. The addition of retrieving information from financial institution (Morgan Stanley) was a pleasant surprise
Date published: 2023-02-27
Rated 5 out of 5 by from Eary to use Easy to use. Easy to use Easy to use. Easy to use. Easy to use
Date published: 2023-02-27
Rated 5 out of 5 by from Always easy to follow and complete I have used Turbo Tax for 25 years... Always has worked well.
Date published: 2023-02-27
Rated 5 out of 5 by from Very Fast And Easy thought filing my taxes would be difficult by mtyself but turbotax made it simpe and fast.
Date published: 2023-02-27
Rated 4 out of 5 by from Pricy with hidden fees. TurboTax is convenient since you can file your taxes from your computer. However, it will not be necessarily cheaper than going to a local accountant. If you invested on stocks, even if you had no earnings, the free version does not longer apply, not even the deluxe, you will have to pay for premium services. The price comes out to be about the same that you will pay locally while doing all the work yourself. The e-filing is convenient and there is help if you need it, but realistically you are paying to do the job yourself. If anything, you are paying for the convenience of the site, but the cost might become an inconvenience for some. I only recommend if you only have a W2 and no other filing documents to submit. Go to your local account if you invest in stocks or are self-employed in any way.
Date published: 2023-02-27
Rated 1 out of 5 by from FREE=SCAM Don't bother falling for the free approach if you even paid into an IRA or did anything at all, breathed too heavy. They will charge you service after service and give no option but to cancel all the work you did to file OR cough up their money + fees after diluted advertisement. Also, paywall for everything, including accessing past returns.
Date published: 2023-02-27
Rated 5 out of 5 by from Tubo Tax Awesom It's very easy to use and the step-by-step instructions make it easier!
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9340
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from better than ever Easier to understand and faster than previous years.
Date published: 2023-02-27
Rated 4 out of 5 by from Overall good, but some glitches Spoke with expert and was excellent service. (Mary) Uploading institution documents very tedious. Repeated uploads required and then had to delete the duplicates.
Date published: 2023-02-27
Rated 5 out of 5 by from Works great. I use it every year Service is so easy to use, mentions things I never thought to consider, and is self paced, so no pressure or rush from sitting in from of a person.
Date published: 2023-02-27
Rated 5 out of 5 by from Great experience - no hassle - It was easy to do again - the 4th year I have done the taxes. The addition of retrieving information from financial institution (Morgan Stanley) was a pleasant surprise
Date published: 2023-02-27
Rated 5 out of 5 by from Eary to use Easy to use. Easy to use Easy to use. Easy to use. Easy to use
Date published: 2023-02-27
Rated 5 out of 5 by from Always easy to follow and complete I have used Turbo Tax for 25 years... Always has worked well.
Date published: 2023-02-27
Rated 5 out of 5 by from Very Fast And Easy thought filing my taxes would be difficult by mtyself but turbotax made it simpe and fast.
Date published: 2023-02-27
Rated 4 out of 5 by from Pricy with hidden fees. TurboTax is convenient since you can file your taxes from your computer. However, it will not be necessarily cheaper than going to a local accountant. If you invested on stocks, even if you had no earnings, the free version does not longer apply, not even the deluxe, you will have to pay for premium services. The price comes out to be about the same that you will pay locally while doing all the work yourself. The e-filing is convenient and there is help if you need it, but realistically you are paying to do the job yourself. If anything, you are paying for the convenience of the site, but the cost might become an inconvenience for some. I only recommend if you only have a W2 and no other filing documents to submit. Go to your local account if you invest in stocks or are self-employed in any way.
Date published: 2023-02-27
Rated 1 out of 5 by from FREE=SCAM Don't bother falling for the free approach if you even paid into an IRA or did anything at all, breathed too heavy. They will charge you service after service and give no option but to cancel all the work you did to file OR cough up their money + fees after diluted advertisement. Also, paywall for everything, including accessing past returns.
Date published: 2023-02-27
Rated 5 out of 5 by from Tubo Tax Awesom It's very easy to use and the step-by-step instructions make it easier!
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9340