TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is Awesome! Easy and straight forward! Got through my taxes in less than an hour!
Date published: 2021-03-01
Rated 5 out of 5 by from Very easy to navigate through! Very good experience! totally recommend product. Turbo Tax software had glitch regarding our tax preparation, but issue was resolved quickly.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome. I can't believe I oddly look forward to the one time a year that my husband and kids go to bed and I sit down and do our taxes with TurboTax, but I do. Thank you.
Date published: 2021-03-01
Rated 4 out of 5 by from turbo tax is good. turbo tax makes filing easy! Very thankful for this method.
Date published: 2021-03-01
Rated 5 out of 5 by from quick and easy okay, suggested cpa for additional info on state taxes
Date published: 2021-03-01
Rated 5 out of 5 by from The best! ve been with you gguys for over 15 years and Uncle Sam is happy with me. That's all that matters and Turbo got me there. Thank you.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is great Just a matter of reviewing info and pushing buttons
Date published: 2021-03-01
Rated 5 out of 5 by from Thanks, very helpful, good value. Upgraded to Premier which handled brokerage results well.
Date published: 2021-03-01
Rated 3 out of 5 by from TurboTax is easy but not cheap Just like the title says, they make it very easy to file your taxes but I feel like the fees go up every year. I think 150 dollars for me to do my own taxes is a ridiculous amount of money to charge.
Date published: 2021-03-01
Rated 2 out of 5 by from Unclear communication; inaccurate results Some of the communication, particularly when it comes to interest on a mortgage when you have (at some point in the DNA of successive loans) pulled out cash for non-home use, is unclear. I wasted time trying to make sense of that. The program also kept telling me that I was due more federal stimulus than I had received, so I verified independently that no, in fact I had received exactly what I was supposed to. Fortunately the forms did not have me taking a credit I wasn't entitled to, but the interview part of TT was just dead wrong. Again, more wasted time. More worrisome, my answers in the interview didn't always seem to be reflected in the forms. Though we paid mortgage interest, that amount showed as zero in the forms. This didn't affect my federal return, because we took the standard deduction, but it caused my state refund to be lowered by $400. Only after I had filed my state return did I dig back in to see why our state taxable income was so much higher than our federal, and then had to immediately file, on paper, an amended state return, which was not fun. All told, I would probably have been better off doing my taxes manually and saving the money. I'm pretty certain I'm done with this product.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9339
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is Awesome! Easy and straight forward! Got through my taxes in less than an hour!
Date published: 2021-03-01
Rated 5 out of 5 by from Very easy to navigate through! Very good experience! totally recommend product. Turbo Tax software had glitch regarding our tax preparation, but issue was resolved quickly.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome. I can't believe I oddly look forward to the one time a year that my husband and kids go to bed and I sit down and do our taxes with TurboTax, but I do. Thank you.
Date published: 2021-03-01
Rated 4 out of 5 by from turbo tax is good. turbo tax makes filing easy! Very thankful for this method.
Date published: 2021-03-01
Rated 5 out of 5 by from quick and easy okay, suggested cpa for additional info on state taxes
Date published: 2021-03-01
Rated 5 out of 5 by from The best! ve been with you gguys for over 15 years and Uncle Sam is happy with me. That's all that matters and Turbo got me there. Thank you.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is great Just a matter of reviewing info and pushing buttons
Date published: 2021-03-01
Rated 5 out of 5 by from Thanks, very helpful, good value. Upgraded to Premier which handled brokerage results well.
Date published: 2021-03-01
Rated 3 out of 5 by from TurboTax is easy but not cheap Just like the title says, they make it very easy to file your taxes but I feel like the fees go up every year. I think 150 dollars for me to do my own taxes is a ridiculous amount of money to charge.
Date published: 2021-03-01
Rated 2 out of 5 by from Unclear communication; inaccurate results Some of the communication, particularly when it comes to interest on a mortgage when you have (at some point in the DNA of successive loans) pulled out cash for non-home use, is unclear. I wasted time trying to make sense of that. The program also kept telling me that I was due more federal stimulus than I had received, so I verified independently that no, in fact I had received exactly what I was supposed to. Fortunately the forms did not have me taking a credit I wasn't entitled to, but the interview part of TT was just dead wrong. Again, more wasted time. More worrisome, my answers in the interview didn't always seem to be reflected in the forms. Though we paid mortgage interest, that amount showed as zero in the forms. This didn't affect my federal return, because we took the standard deduction, but it caused my state refund to be lowered by $400. Only after I had filed my state return did I dig back in to see why our state taxable income was so much higher than our federal, and then had to immediately file, on paper, an amended state return, which was not fun. All told, I would probably have been better off doing my taxes manually and saving the money. I'm pretty certain I'm done with this product.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9339