TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from great, easy to follow using turbo tax is easy to follow. I've used it the last couple of years and by far the easiest one to use. I like how they double check everything.
Date published: 2022-03-06
Rated 5 out of 5 by from TURBO TAX IS AMAZING Turbo tax allowed me to file my taxes in a fast and easy way.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo tax My representative was amazing.She was very helpful and friendly.
Date published: 2022-03-06
Rated 5 out of 5 by from So awesomeness The best truelly helped me! Will def use again a and again
Date published: 2022-03-06
Rated 4 out of 5 by from Turbo Tax is a great benefit Everything went smoothly aside from the time to gather the information needed
Date published: 2022-03-06
Rated 2 out of 5 by from Each Year Gets More Slimy I've been filing with TurboTax for nearly 10 years and it started as an easy and free way to file. Then it went from free to, well relatively cheap, to now its just getting expensive. To top it off they now charge a fee to file using your refund amount. This used to be free, now it isn't. And to make it better they don't make it easy to inform you they're charging you a convenience fee to do so. They use technical verbiage that you don't know what you're agreeing to and then get slapped with a $44 fee and unless you look into the breakdown of what they're charging, you wouldn't know why their service went from $89 to file to $128. Do better TurboTax before you start losing customers. There are other avenues to move onto if your prices keep increasing.
Date published: 2022-03-06
Rated 5 out of 5 by from easy to follow Ive been using your programs for years I used to pay an accountant to mess up my tax returns so I figured I might as well do them myself.
Date published: 2022-03-06
Rated 5 out of 5 by from Simple to use This is my first time filling my tax and Turbo tax made it easy to navigate.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo is the best way to file your taxes TurboTax is easy to understand and to use. I been using them for 7 years.
Date published: 2022-03-06
Rated 4 out of 5 by from Great resource with one major bug! Overall it's a pretty smooth program, but when you go to check your return and it finds an error, instead of bringing you back to that page so you can clearly see what the issue is and fix it, it just tells you to enter the correct amount for, we'll just say, line 51. But you have no clue what line 51 means so you hit google trying to figure out what this means. It really slows down the process. And this happens at least once every year we use TurboTax. And we called for help and they didn't even know what this meant either, so that should tell you something. They need to fix this.
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 9334
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great, easy to follow using turbo tax is easy to follow. I've used it the last couple of years and by far the easiest one to use. I like how they double check everything.
Date published: 2022-03-06
Rated 5 out of 5 by from TURBO TAX IS AMAZING Turbo tax allowed me to file my taxes in a fast and easy way.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo tax My representative was amazing.She was very helpful and friendly.
Date published: 2022-03-06
Rated 5 out of 5 by from So awesomeness The best truelly helped me! Will def use again a and again
Date published: 2022-03-06
Rated 4 out of 5 by from Turbo Tax is a great benefit Everything went smoothly aside from the time to gather the information needed
Date published: 2022-03-06
Rated 2 out of 5 by from Each Year Gets More Slimy I've been filing with TurboTax for nearly 10 years and it started as an easy and free way to file. Then it went from free to, well relatively cheap, to now its just getting expensive. To top it off they now charge a fee to file using your refund amount. This used to be free, now it isn't. And to make it better they don't make it easy to inform you they're charging you a convenience fee to do so. They use technical verbiage that you don't know what you're agreeing to and then get slapped with a $44 fee and unless you look into the breakdown of what they're charging, you wouldn't know why their service went from $89 to file to $128. Do better TurboTax before you start losing customers. There are other avenues to move onto if your prices keep increasing.
Date published: 2022-03-06
Rated 5 out of 5 by from easy to follow Ive been using your programs for years I used to pay an accountant to mess up my tax returns so I figured I might as well do them myself.
Date published: 2022-03-06
Rated 5 out of 5 by from Simple to use This is my first time filling my tax and Turbo tax made it easy to navigate.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo is the best way to file your taxes TurboTax is easy to understand and to use. I been using them for 7 years.
Date published: 2022-03-06
Rated 4 out of 5 by from Great resource with one major bug! Overall it's a pretty smooth program, but when you go to check your return and it finds an error, instead of bringing you back to that page so you can clearly see what the issue is and fix it, it just tells you to enter the correct amount for, we'll just say, line 51. But you have no clue what line 51 means so you hit google trying to figure out what this means. It really slows down the process. And this happens at least once every year we use TurboTax. And we called for help and they didn't even know what this meant either, so that should tell you something. They need to fix this.
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 9334