TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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Life Changes
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Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Kencito from
Turbo Tax is user-friendly!
I found Turbo Tax's user -interface to be mostly intuitive. Their system takes the "sting" out of preparing taxes by guiding the user through the process in a logical and friendly manner. I like the fact that they make available answers to questions the user may have along the way. Overall, I'm very pleased with Turbo Tax Deluxe!
Date published: 2021-02-23
Rated 1 out of 5 by
lemilo2212 from
Too expensive and the upgrades push is ridiculous
I like the product for the ease of entry etc and the friendly format. I hate that everytime i turnaround they are pushing an upgrade for more money. This year they pushed one right at the end and I ended up paying by accident. Unlike a regular vendor website there is no way for me to talk to someone and get that charge turned around and removed.
Date published: 2021-02-23
Rated 5 out of 5 by
MrBooms from
My biggest refund in ten years!
David performed exceptionally well. He was a competent professional who patiently worked with me to complete my 2020 taxes. When it was all said and done, my tax refund equaled $1,800 higher than the previous ten years. I look forward to working again with him next year to get my biggest refund!
Date published: 2021-02-23
Rated 5 out of 5 by
Brin D from
Fast and efficient
Overall fast and easy with help with an expert. She communicated with me, when I had trouble finishing it up.
Date published: 2021-02-23
Rated 5 out of 5 by
Bob Lee from
Very Nice I like it a lot
I've used Turbo Tax for a lot of years. I think this is the best one I've experienced to date.
Date published: 2021-02-23
Rated 5 out of 5 by
Deb EB from
Totally easy and understandable
I was anxious at first but every step was made simple and explained thoroughly!
Date published: 2021-02-23
Rated 4 out of 5 by
Norble from
The live persons Helped me out so much..thanks you
I was having a difficult time getting through every page. Then I contacted a live person..SO very helpfull..Jessica, Micha were for me..THank you..I will always use turbo tax
Date published: 2021-02-23
Rated 5 out of 5 by
Santa Rosa 1 from
resubmit CA experience
TurboTax premier is well worth the money. The help from the tax expert found my reason for State rejection quickly and stepped me thru it with thought and interactive dialogue. Turbo Tax is a very useful tool and great value. Thanks to the expert.
Date published: 2021-02-23
Rated 1 out of 5 by
Alan_M75 from
Turbo Tax was not okay
I put all my information and for some reason I had to pay for deluxe addition. It never told me why I needed to or anything. and when I tried to get in contact with an agent it wanted me to pay for the turbo tax live. yet my brother who did his taxes today along side me didn't pay at all. This was the worst year to do taxes and I'm never doing them here again
Date published: 2021-02-23
Rated 5 out of 5 by
Eduard j from
Turbo tax is great
It was easy, and very helpful. Exceed all expectations
All TurboTax® Offerings Reviews - Page 9329
Date published: 2021-02-23
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Kencito from
Turbo Tax is user-friendly!
I found Turbo Tax's user -interface to be mostly intuitive. Their system takes the "sting" out of preparing taxes by guiding the user through the process in a logical and friendly manner. I like the fact that they make available answers to questions the user may have along the way. Overall, I'm very pleased with Turbo Tax Deluxe!
Date published: 2021-02-23
Rated 1 out of 5 by
lemilo2212 from
Too expensive and the upgrades push is ridiculous
I like the product for the ease of entry etc and the friendly format. I hate that everytime i turnaround they are pushing an upgrade for more money. This year they pushed one right at the end and I ended up paying by accident. Unlike a regular vendor website there is no way for me to talk to someone and get that charge turned around and removed.
Date published: 2021-02-23
Rated 5 out of 5 by
MrBooms from
My biggest refund in ten years!
David performed exceptionally well. He was a competent professional who patiently worked with me to complete my 2020 taxes. When it was all said and done, my tax refund equaled $1,800 higher than the previous ten years. I look forward to working again with him next year to get my biggest refund!
Date published: 2021-02-23
Rated 5 out of 5 by
Brin D from
Fast and efficient
Overall fast and easy with help with an expert. She communicated with me, when I had trouble finishing it up.
Date published: 2021-02-23
Rated 5 out of 5 by
Bob Lee from
Very Nice I like it a lot
I've used Turbo Tax for a lot of years. I think this is the best one I've experienced to date.
Date published: 2021-02-23
Rated 5 out of 5 by
Deb EB from
Totally easy and understandable
I was anxious at first but every step was made simple and explained thoroughly!
Date published: 2021-02-23
Rated 4 out of 5 by
Norble from
The live persons Helped me out so much..thanks you
I was having a difficult time getting through every page. Then I contacted a live person..SO very helpfull..Jessica, Micha were for me..THank you..I will always use turbo tax
Date published: 2021-02-23
Rated 5 out of 5 by
Santa Rosa 1 from
resubmit CA experience
TurboTax premier is well worth the money. The help from the tax expert found my reason for State rejection quickly and stepped me thru it with thought and interactive dialogue. Turbo Tax is a very useful tool and great value. Thanks to the expert.
Date published: 2021-02-23
Rated 1 out of 5 by
Alan_M75 from
Turbo Tax was not okay
I put all my information and for some reason I had to pay for deluxe addition. It never told me why I needed to or anything. and when I tried to get in contact with an agent it wanted me to pay for the turbo tax live. yet my brother who did his taxes today along side me didn't pay at all. This was the worst year to do taxes and I'm never doing them here again
Date published: 2021-02-23
Rated 5 out of 5 by
Eduard j from
Turbo tax is great
It was easy, and very helpful. Exceed all expectations
All TurboTax® Offerings Reviews - Page 9329
Date published: 2021-02-23