TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Turbo Tax is great I have used Turbo Tax for years. This year completing the form was even easier than before. The question - answer format made sure that all options were covered.
Date published: 2023-02-27
Rated 3 out of 5 by from Not very user friendly Not easy to jump from one part to another. There should be a way to easily search for parts, and jump right to them. We are asked too many times to add the premium services. Leave it to the very last, please
Date published: 2023-02-27
Rated 5 out of 5 by from Far easier the second year Having much of the demographics and banking info in the que helped minimize the frustration level of sorting everything out.
Date published: 2023-02-27
Rated 1 out of 5 by from Deluxe won't update filing status in program. No fixes were successful. Obvious glitch because comments I've seen researching subject. The 1 person I talked to finally was very nice and tried her best. But no solution. I've used TT for decades, not impressed with last several years. About done with Turbotax. The case numbers aren't much help because you still have to repeat everything.
Date published: 2023-02-27
Rated 5 out of 5 by from Nice Program The program worked nicely. There was one location where I had to type in $1 in order to get the program to accept my data. Other than that, it was smooth
Date published: 2023-02-27
Rated 5 out of 5 by from Quick and Easy Turbo Tax is so easy to use - especially if you have used it before. I would recommend to anyone
Date published: 2023-02-27
Rated 1 out of 5 by from Paid extra for no help Asked simple question about prepay vouchers for next year tax, did not get an answer, they did not even know what I was referring to on chat, then on phone was hung up on. So I paid extra to have help, and no help, not happy I paid extra
Date published: 2023-02-27
Rated 5 out of 5 by from Love Turbo Tax It's a pleasure to file with Turbo Tax each year...
Date published: 2023-02-27
Rated 4 out of 5 by from Ok, but not as clear as I had hoped Contacting a real person was not as easy as I thought it would be. Probably could have done without the extra expense.
Date published: 2023-02-27
Rated 3 out of 5 by from turbo tax fee I was surprised by the high fee charged by turbo tax, especially since I was unable to get the personal help I needed due to the long wait and the call that didn't come.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9323
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great I have used Turbo Tax for years. This year completing the form was even easier than before. The question - answer format made sure that all options were covered.
Date published: 2023-02-27
Rated 3 out of 5 by from Not very user friendly Not easy to jump from one part to another. There should be a way to easily search for parts, and jump right to them. We are asked too many times to add the premium services. Leave it to the very last, please
Date published: 2023-02-27
Rated 5 out of 5 by from Far easier the second year Having much of the demographics and banking info in the que helped minimize the frustration level of sorting everything out.
Date published: 2023-02-27
Rated 1 out of 5 by from Deluxe won't update filing status in program. No fixes were successful. Obvious glitch because comments I've seen researching subject. The 1 person I talked to finally was very nice and tried her best. But no solution. I've used TT for decades, not impressed with last several years. About done with Turbotax. The case numbers aren't much help because you still have to repeat everything.
Date published: 2023-02-27
Rated 5 out of 5 by from Nice Program The program worked nicely. There was one location where I had to type in $1 in order to get the program to accept my data. Other than that, it was smooth
Date published: 2023-02-27
Rated 5 out of 5 by from Quick and Easy Turbo Tax is so easy to use - especially if you have used it before. I would recommend to anyone
Date published: 2023-02-27
Rated 1 out of 5 by from Paid extra for no help Asked simple question about prepay vouchers for next year tax, did not get an answer, they did not even know what I was referring to on chat, then on phone was hung up on. So I paid extra to have help, and no help, not happy I paid extra
Date published: 2023-02-27
Rated 5 out of 5 by from Love Turbo Tax It's a pleasure to file with Turbo Tax each year...
Date published: 2023-02-27
Rated 4 out of 5 by from Ok, but not as clear as I had hoped Contacting a real person was not as easy as I thought it would be. Probably could have done without the extra expense.
Date published: 2023-02-27
Rated 3 out of 5 by from turbo tax fee I was surprised by the high fee charged by turbo tax, especially since I was unable to get the personal help I needed due to the long wait and the call that didn't come.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9323