TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Live Full Service
Rated 4 out of 5 by
BDaddr from
Awesome but could be better
Used TurboTax for last 20 years returns. It was awesome even in 2002. It has improved every year a bit but they could do way better in 2022. Some useful improvements: 1) More contextual help/assistant and prompt relevant help if you notice user is stuck 2) Use machine learning to inform users on how many % user choose what options and present similar other stats ( I didn't see anymore audit likeliness indicator there used to be few years back) 3) Scan and read feature didn't work well - needs more improvement/testing 4) Why ask every year again on credentials for importing data from sources - let user save optionally like Mint and just fetch it automatically
Date published: 2022-04-12
Rated 5 out of 5 by
Marrylisk83 from
TurboTax is one of the best online tax ppl
I really like using turbo tax. just really don't understand why I keep getting denied
Date published: 2022-04-12
Rated 5 out of 5 by
null from
Will
Easy to use and great service and fast if I had any questions they are there.
Date published: 2022-04-12
Rated 5 out of 5 by
Castrobi from
Turbo Tax was awesome!
Turbo Tax is a great tool for just about anyone filing taxes, student, adults easy to enter information and reader friendly.
Date published: 2022-04-12
Rated 5 out of 5 by
Ken_in_Vallejo from
TurboTax has worked perfectly for 15 years!
I've been using TurboTax for more than 15 years, and it has worked perfectly.
Date published: 2022-04-12
Rated 5 out of 5 by
MSM0 from
Great
Quick helpful information used in processing taxes tax breaks I wasn’t award of
Date published: 2022-04-12
Rated 4 out of 5 by
TNutty69 from
Easy to use
Pretty understandable. Some things could use explanation.
Date published: 2022-04-12
Rated 4 out of 5 by
brehaley from
Much easier than expected!
I put this off for so long to avoid the headache, it was actually pretty pain free!
Date published: 2022-04-12
Rated 5 out of 5 by
HappyFiler10 from
Great Source for Accurate Filing
So easy, covered all necessary filing questions, provided helpful information. It's nice to know someone is available to help with additional assistance, if needed. I'll use TurboTax from now on. Will also recommend to folks. Thanks so much!
Date published: 2022-04-12
Rated 5 out of 5 by
Nettles Gardener from
TurboTax Makes Filing Easy
This year I had no trouble at all preparing my returns with TurboTax.
All TurboTax® Offerings Reviews - Page 9320
Date published: 2022-04-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
BDaddr from
Awesome but could be better
Used TurboTax for last 20 years returns. It was awesome even in 2002. It has improved every year a bit but they could do way better in 2022. Some useful improvements: 1) More contextual help/assistant and prompt relevant help if you notice user is stuck 2) Use machine learning to inform users on how many % user choose what options and present similar other stats ( I didn't see anymore audit likeliness indicator there used to be few years back) 3) Scan and read feature didn't work well - needs more improvement/testing 4) Why ask every year again on credentials for importing data from sources - let user save optionally like Mint and just fetch it automatically
Date published: 2022-04-12
Rated 5 out of 5 by
Marrylisk83 from
TurboTax is one of the best online tax ppl
I really like using turbo tax. just really don't understand why I keep getting denied
Date published: 2022-04-12
Rated 5 out of 5 by
null from
Will
Easy to use and great service and fast if I had any questions they are there.
Date published: 2022-04-12
Rated 5 out of 5 by
Castrobi from
Turbo Tax was awesome!
Turbo Tax is a great tool for just about anyone filing taxes, student, adults easy to enter information and reader friendly.
Date published: 2022-04-12
Rated 5 out of 5 by
Ken_in_Vallejo from
TurboTax has worked perfectly for 15 years!
I've been using TurboTax for more than 15 years, and it has worked perfectly.
Date published: 2022-04-12
Rated 5 out of 5 by
MSM0 from
Great
Quick helpful information used in processing taxes tax breaks I wasn’t award of
Date published: 2022-04-12
Rated 4 out of 5 by
TNutty69 from
Easy to use
Pretty understandable. Some things could use explanation.
Date published: 2022-04-12
Rated 4 out of 5 by
brehaley from
Much easier than expected!
I put this off for so long to avoid the headache, it was actually pretty pain free!
Date published: 2022-04-12
Rated 5 out of 5 by
HappyFiler10 from
Great Source for Accurate Filing
So easy, covered all necessary filing questions, provided helpful information. It's nice to know someone is available to help with additional assistance, if needed. I'll use TurboTax from now on. Will also recommend to folks. Thanks so much!
Date published: 2022-04-12
Rated 5 out of 5 by
Nettles Gardener from
TurboTax Makes Filing Easy
This year I had no trouble at all preparing my returns with TurboTax.
All TurboTax® Offerings Reviews - Page 9320
Date published: 2022-04-12