TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Awesome but could be better Used TurboTax for last 20 years returns. It was awesome even in 2002. It has improved every year a bit but they could do way better in 2022. Some useful improvements: 1) More contextual help/assistant and prompt relevant help if you notice user is stuck 2) Use machine learning to inform users on how many % user choose what options and present similar other stats ( I didn't see anymore audit likeliness indicator there used to be few years back) 3) Scan and read feature didn't work well - needs more improvement/testing 4) Why ask every year again on credentials for importing data from sources - let user save optionally like Mint and just fetch it automatically
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax is one of the best online tax ppl I really like using turbo tax. just really don't understand why I keep getting denied
Date published: 2022-04-12
Rated 5 out of 5 by from Will Easy to use and great service and fast if I had any questions they are there.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax was awesome! Turbo Tax is a great tool for just about anyone filing taxes, student, adults easy to enter information and reader friendly.
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax has worked perfectly for 15 years! I've been using TurboTax for more than 15 years, and it has worked perfectly.
Date published: 2022-04-12
Rated 5 out of 5 by from Great Quick helpful information used in processing taxes tax breaks I wasn’t award of
Date published: 2022-04-12
Rated 4 out of 5 by from Easy to use Pretty understandable. Some things could use explanation.
Date published: 2022-04-12
Rated 4 out of 5 by from Much easier than expected! I put this off for so long to avoid the headache, it was actually pretty pain free!
Date published: 2022-04-12
Rated 5 out of 5 by from Great Source for Accurate Filing So easy, covered all necessary filing questions, provided helpful information. It's nice to know someone is available to help with additional assistance, if needed. I'll use TurboTax from now on. Will also recommend to folks. Thanks so much!
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax Makes Filing Easy This year I had no trouble at all preparing my returns with TurboTax.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 9320
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Awesome but could be better Used TurboTax for last 20 years returns. It was awesome even in 2002. It has improved every year a bit but they could do way better in 2022. Some useful improvements: 1) More contextual help/assistant and prompt relevant help if you notice user is stuck 2) Use machine learning to inform users on how many % user choose what options and present similar other stats ( I didn't see anymore audit likeliness indicator there used to be few years back) 3) Scan and read feature didn't work well - needs more improvement/testing 4) Why ask every year again on credentials for importing data from sources - let user save optionally like Mint and just fetch it automatically
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax is one of the best online tax ppl I really like using turbo tax. just really don't understand why I keep getting denied
Date published: 2022-04-12
Rated 5 out of 5 by from Will Easy to use and great service and fast if I had any questions they are there.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax was awesome! Turbo Tax is a great tool for just about anyone filing taxes, student, adults easy to enter information and reader friendly.
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax has worked perfectly for 15 years! I've been using TurboTax for more than 15 years, and it has worked perfectly.
Date published: 2022-04-12
Rated 5 out of 5 by from Great Quick helpful information used in processing taxes tax breaks I wasn’t award of
Date published: 2022-04-12
Rated 4 out of 5 by from Easy to use Pretty understandable. Some things could use explanation.
Date published: 2022-04-12
Rated 4 out of 5 by from Much easier than expected! I put this off for so long to avoid the headache, it was actually pretty pain free!
Date published: 2022-04-12
Rated 5 out of 5 by from Great Source for Accurate Filing So easy, covered all necessary filing questions, provided helpful information. It's nice to know someone is available to help with additional assistance, if needed. I'll use TurboTax from now on. Will also recommend to folks. Thanks so much!
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax Makes Filing Easy This year I had no trouble at all preparing my returns with TurboTax.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 9320