TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from State e-file Charges I wanted to e-file my state return so I gave TT my credit card information as required per the TT instructions. However, when I tried to e-file, TT said I had to mail my return because one of the forms was not supported to be e-filed. So, now how do I get my $25 back??
Date published: 2021-05-16
Rated 5 out of 5 by from TURBO TAX IS GREAT NO PROBLEMS . IT WAS EASY AND SIMPLE.XXXXXXXXXXXXXXX
Date published: 2021-05-16
Rated 5 out of 5 by from YEAH Turbo Tax. Painless Easy, User friendly, and Fast! Will definitely use Turbo Tax again next year
Date published: 2021-05-16
Rated 4 out of 5 by from The little things slip in quality each year. It's the little things: not being to put Interest, Dividends, and Charities in Alphabetical Order; having go through manual entry during Federal check for things I should have been asked already (Form 2210AI); having to group through Forms mode to change my refund amount; the cumbersome nature of the manual worksheets (Crtl_I). I get a little more frustrated every year.
Date published: 2021-05-16
Rated 5 out of 5 by from great program Easy to use. It took less than 1 hour to do my taxes. Wow!
Date published: 2021-05-16
Rated 5 out of 5 by from Enjoy using Turbo Tax Very happy client, the ability to talk to a live person for advice and help is so important.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is Easy TurboTax is Very Easy to use and follow; Instructions are easy to follow
Date published: 2021-05-16
Rated 5 out of 5 by from SUPER EASY Very easy to use and able to finish in less time than going to CPA in person.
Date published: 2021-05-16
Rated 4 out of 5 by from Getting Taxes Right I feel TurboTax isn't as user friendly as it was a couple of years ago. I found maneuvering through the numerous pages tedious. The review process seemed inconsistent. One review without issued, followed shortly with a second review which identified s few issued. The HELP feature was frustrating. I tried searching for the location to calculate next years estimated tax payment. Wound up search screen by screen to find it. Once there I couldn't change the values calculated. Frustrating. I'll continue using TurboTax, but I hope it improves next year.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbotax was easy to use! TurboTax was easy to use and walked me through each section so I understood what was needed to complete various sections.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 932
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from State e-file Charges I wanted to e-file my state return so I gave TT my credit card information as required per the TT instructions. However, when I tried to e-file, TT said I had to mail my return because one of the forms was not supported to be e-filed. So, now how do I get my $25 back??
Date published: 2021-05-16
Rated 5 out of 5 by from TURBO TAX IS GREAT NO PROBLEMS . IT WAS EASY AND SIMPLE.XXXXXXXXXXXXXXX
Date published: 2021-05-16
Rated 5 out of 5 by from YEAH Turbo Tax. Painless Easy, User friendly, and Fast! Will definitely use Turbo Tax again next year
Date published: 2021-05-16
Rated 4 out of 5 by from The little things slip in quality each year. It's the little things: not being to put Interest, Dividends, and Charities in Alphabetical Order; having go through manual entry during Federal check for things I should have been asked already (Form 2210AI); having to group through Forms mode to change my refund amount; the cumbersome nature of the manual worksheets (Crtl_I). I get a little more frustrated every year.
Date published: 2021-05-16
Rated 5 out of 5 by from great program Easy to use. It took less than 1 hour to do my taxes. Wow!
Date published: 2021-05-16
Rated 5 out of 5 by from Enjoy using Turbo Tax Very happy client, the ability to talk to a live person for advice and help is so important.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is Easy TurboTax is Very Easy to use and follow; Instructions are easy to follow
Date published: 2021-05-16
Rated 5 out of 5 by from SUPER EASY Very easy to use and able to finish in less time than going to CPA in person.
Date published: 2021-05-16
Rated 4 out of 5 by from Getting Taxes Right I feel TurboTax isn't as user friendly as it was a couple of years ago. I found maneuvering through the numerous pages tedious. The review process seemed inconsistent. One review without issued, followed shortly with a second review which identified s few issued. The HELP feature was frustrating. I tried searching for the location to calculate next years estimated tax payment. Wound up search screen by screen to find it. Once there I couldn't change the values calculated. Frustrating. I'll continue using TurboTax, but I hope it improves next year.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbotax was easy to use! TurboTax was easy to use and walked me through each section so I understood what was needed to complete various sections.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 932