TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from This was great! This was a simple, easy and effective process. It was not confusing and really made me feel confident, as I am filing my own taxes for the first time!
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is great! Great experience with TurboTax. It is easy to use and free for me! I highly recommend it.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is the most simplified software out there As a former tax professional, I recommend TurboTax to all of my former clients and I use it for my self employment filings.
Date published: 2021-03-01
Rated 5 out of 5 by from Great product, very easy to use This is the first year I filed my taxes by myself and I was extremely nervous, but TurboTax made the process very simple
Date published: 2021-03-01
Rated 1 out of 5 by from Will Not Use Again I have used Turbotax for a number of years now, but will not use it again in the future. The software is not accommodating for people with self-employment income despite using the self-employed product version. It was particularly difficult when trying to input a first year 100% special depreciation bonus deduction for my business vehicle. The software worksheet was not set up to accept this circumstance and I had to manipulate the inputs just to get it to produce the correct previous year 100% vehicle deduction. I spoke to over ten Turbotax tax advisors via phone and chat regarding this issue without any resolution. I wound up printing and mailing my return in order to override the software. I paid a separate CPA to review my return because of my lack of faith in how Turbotax completed the return. Bottom line is that Turbotax did not update their software to accommodate the option business owners have to take 100% first year special bonus depreciation on some assets following the 2018 tax law changes. As such, the entire return was wrought with errors and I spent countless hours on the phone and in chats trying to get it to work for electronic submission only to wind up printing the return and mailing it in which I could have done by myself anyway. I would recommend Turbotax to those with simple returns only, but not to anyone trying to enter depreciation for business assets. As such, I will not be using the product ever again.
Date published: 2021-03-01
Rated 5 out of 5 by from SIMPLE & EASY it was simple & easy....thanks turbo tax i will definitely tell my friends to use turbo tax
Date published: 2021-03-01
Rated 3 out of 5 by from Turbo tax Advertise free but definately isn't. But is easy to use so that is a blessing in itself!
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is great I used TurboTax for years and I always happy with that.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome A quick and organized way of tax returns and I really recommend
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is great! Very easy to use and helpful. They walk you right through step by step. it's one of the greatest and easiest apps to use for filing your taxes.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9308
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from This was great! This was a simple, easy and effective process. It was not confusing and really made me feel confident, as I am filing my own taxes for the first time!
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is great! Great experience with TurboTax. It is easy to use and free for me! I highly recommend it.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is the most simplified software out there As a former tax professional, I recommend TurboTax to all of my former clients and I use it for my self employment filings.
Date published: 2021-03-01
Rated 5 out of 5 by from Great product, very easy to use This is the first year I filed my taxes by myself and I was extremely nervous, but TurboTax made the process very simple
Date published: 2021-03-01
Rated 1 out of 5 by from Will Not Use Again I have used Turbotax for a number of years now, but will not use it again in the future. The software is not accommodating for people with self-employment income despite using the self-employed product version. It was particularly difficult when trying to input a first year 100% special depreciation bonus deduction for my business vehicle. The software worksheet was not set up to accept this circumstance and I had to manipulate the inputs just to get it to produce the correct previous year 100% vehicle deduction. I spoke to over ten Turbotax tax advisors via phone and chat regarding this issue without any resolution. I wound up printing and mailing my return in order to override the software. I paid a separate CPA to review my return because of my lack of faith in how Turbotax completed the return. Bottom line is that Turbotax did not update their software to accommodate the option business owners have to take 100% first year special bonus depreciation on some assets following the 2018 tax law changes. As such, the entire return was wrought with errors and I spent countless hours on the phone and in chats trying to get it to work for electronic submission only to wind up printing the return and mailing it in which I could have done by myself anyway. I would recommend Turbotax to those with simple returns only, but not to anyone trying to enter depreciation for business assets. As such, I will not be using the product ever again.
Date published: 2021-03-01
Rated 5 out of 5 by from SIMPLE & EASY it was simple & easy....thanks turbo tax i will definitely tell my friends to use turbo tax
Date published: 2021-03-01
Rated 3 out of 5 by from Turbo tax Advertise free but definately isn't. But is easy to use so that is a blessing in itself!
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is great I used TurboTax for years and I always happy with that.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome A quick and organized way of tax returns and I really recommend
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is great! Very easy to use and helpful. They walk you right through step by step. it's one of the greatest and easiest apps to use for filing your taxes.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9308