TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from turbo tax has work well over the years I use turbo tax because i trust it. It quides me through everything I need to do to get my taxes filed.
Date published: 2022-04-06
Rated 3 out of 5 by from TurboTax Software Experience The software is excellent but don't expect great support. I made a stupid mistake and was thoroughly frustrated with help results. One agent encouraged me to upgrade from Deluxe to Premier in order to get live help, but then I found out that live help is not available on desktop software. I believe I should be reimbursed for the upgrade, but there is apparently no way to get that. Also the automated recording before you reach a human is a joke.
Date published: 2022-04-06
Rated 3 out of 5 by from t nice to us kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax is an Exceptional Product I've used TurboTax for 20 years but still love it since it ahas adapted well to tax changes and changes in my life.
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax is Great TurboTax is very intuitive and easy to use with step by instruction
Date published: 2022-04-06
Rated 3 out of 5 by from UNABLE TO USE DISCOUNT FROM BANK WAS CHARGED A DIFFERENT FEE THAN ORIGINALLY EXPLAINED TO ME
Date published: 2022-04-06
Rated 5 out of 5 by from 2021 Turbo tax was good again. Turbo Tax was good again for this year's filing for 2021. Faster that previous years for a partnership return. Still a glitch in the partners' equity section. Turbo tax autonomously adds changes to partner's equity that are a mystery as to why it adds this entry.
Date published: 2022-04-06
Rated 1 out of 5 by from This is the last time I will use TurboTax. The screens just keep getting more and more confusing every year. And they repeat, over and over again. I really don't think they've reinvested any of their money in UX design and I see no benefit from reusing them year after year. I think it would have been faster to just fill in the actual IRS forms. I'm switching to something else next year.
Date published: 2022-04-06
Rated 5 out of 5 by from Easy to use and user friendly! I love using TurboTax every year. It is easy to use and very user's friendly. Love it!
Date published: 2022-04-06
Rated 3 out of 5 by from Turbo Saved Me. I was able to file my taxes by myself a year after going to a preparer who messed things up so bad for me.
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 9304
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax has work well over the years I use turbo tax because i trust it. It quides me through everything I need to do to get my taxes filed.
Date published: 2022-04-06
Rated 3 out of 5 by from TurboTax Software Experience The software is excellent but don't expect great support. I made a stupid mistake and was thoroughly frustrated with help results. One agent encouraged me to upgrade from Deluxe to Premier in order to get live help, but then I found out that live help is not available on desktop software. I believe I should be reimbursed for the upgrade, but there is apparently no way to get that. Also the automated recording before you reach a human is a joke.
Date published: 2022-04-06
Rated 3 out of 5 by from t nice to us kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax is an Exceptional Product I've used TurboTax for 20 years but still love it since it ahas adapted well to tax changes and changes in my life.
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax is Great TurboTax is very intuitive and easy to use with step by instruction
Date published: 2022-04-06
Rated 3 out of 5 by from UNABLE TO USE DISCOUNT FROM BANK WAS CHARGED A DIFFERENT FEE THAN ORIGINALLY EXPLAINED TO ME
Date published: 2022-04-06
Rated 5 out of 5 by from 2021 Turbo tax was good again. Turbo Tax was good again for this year's filing for 2021. Faster that previous years for a partnership return. Still a glitch in the partners' equity section. Turbo tax autonomously adds changes to partner's equity that are a mystery as to why it adds this entry.
Date published: 2022-04-06
Rated 1 out of 5 by from This is the last time I will use TurboTax. The screens just keep getting more and more confusing every year. And they repeat, over and over again. I really don't think they've reinvested any of their money in UX design and I see no benefit from reusing them year after year. I think it would have been faster to just fill in the actual IRS forms. I'm switching to something else next year.
Date published: 2022-04-06
Rated 5 out of 5 by from Easy to use and user friendly! I love using TurboTax every year. It is easy to use and very user's friendly. Love it!
Date published: 2022-04-06
Rated 3 out of 5 by from Turbo Saved Me. I was able to file my taxes by myself a year after going to a preparer who messed things up so bad for me.
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 9304