TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Made taxes fun I enjoyed the racing feature, it added some thrill to an otherwise boring and monotonous process of filing taxes.
Date published: 2023-02-26
Rated 5 out of 5 by from The best So grateful for this online service!!! Other tax preparation businesses are so way over priced!
Date published: 2023-02-26
Rated 4 out of 5 by from Review Good product but I would appreciate being able to directly see the Forms that are created. Additionally, navigating involves rechecking question after question. Sometimes I just want to see the high levels to ensure I have everything. I know you're trying to make it user friendly but I still need a certain amount of navigating ability. I thiink you lost this functionality a few years ago.
Date published: 2023-02-26
Rated 1 out of 5 by from Need a MacOS Version User interface is antiquated and hasn't changed for 2 decades at least. Just horrible, not full screen, font is bad, and only runs on Windows. Part if the poor user experience is due to Windows. Nevertheless, this software is old, buggy, and I dread using it every year, let alone paying for it. ugh....
Date published: 2023-02-26
Rated 2 out of 5 by from Turbotax 2023 is aggravating and buggy Turbtax2023 is quite annoying to use. If you need to change information for an item, you often wind up going back through all the steps related to that item. The electronic import from financial institutions forces you to tick of every individual box which is not filled in on a given form. It alleges to be able to read information from a pdf file, but good luck with that - for me, it resulted in a number of errors in addresses. It was not obvious how to correct these by hand. The repeated up-selling attempts are just aggravating.
Date published: 2023-02-26
Rated 4 out of 5 by from State Filing Was going to file my state through the program for $20 then got to the end and a processing fee of $40 changed my mind. Not worth $60 to transmit after spending $80 on the program.
Date published: 2023-02-26
Rated 5 out of 5 by from EASIEST EVER QUICK EASY AND PAINLESS MADE FILING EXTREMELY EASY
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is Great! I've used it for several years and love it. I get very stressed about filing but Turbo tax talks me thru every step!
Date published: 2023-02-26
Rated 5 out of 5 by from Bravo Easy and fast and always there to double check and go over everything with you.
Date published: 2023-02-26
Rated 5 out of 5 by from It's awesome It was simple and straight forward. Anyone can file without difficulties.
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9303
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Made taxes fun I enjoyed the racing feature, it added some thrill to an otherwise boring and monotonous process of filing taxes.
Date published: 2023-02-26
Rated 5 out of 5 by from The best So grateful for this online service!!! Other tax preparation businesses are so way over priced!
Date published: 2023-02-26
Rated 4 out of 5 by from Review Good product but I would appreciate being able to directly see the Forms that are created. Additionally, navigating involves rechecking question after question. Sometimes I just want to see the high levels to ensure I have everything. I know you're trying to make it user friendly but I still need a certain amount of navigating ability. I thiink you lost this functionality a few years ago.
Date published: 2023-02-26
Rated 1 out of 5 by from Need a MacOS Version User interface is antiquated and hasn't changed for 2 decades at least. Just horrible, not full screen, font is bad, and only runs on Windows. Part if the poor user experience is due to Windows. Nevertheless, this software is old, buggy, and I dread using it every year, let alone paying for it. ugh....
Date published: 2023-02-26
Rated 2 out of 5 by from Turbotax 2023 is aggravating and buggy Turbtax2023 is quite annoying to use. If you need to change information for an item, you often wind up going back through all the steps related to that item. The electronic import from financial institutions forces you to tick of every individual box which is not filled in on a given form. It alleges to be able to read information from a pdf file, but good luck with that - for me, it resulted in a number of errors in addresses. It was not obvious how to correct these by hand. The repeated up-selling attempts are just aggravating.
Date published: 2023-02-26
Rated 4 out of 5 by from State Filing Was going to file my state through the program for $20 then got to the end and a processing fee of $40 changed my mind. Not worth $60 to transmit after spending $80 on the program.
Date published: 2023-02-26
Rated 5 out of 5 by from EASIEST EVER QUICK EASY AND PAINLESS MADE FILING EXTREMELY EASY
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is Great! I've used it for several years and love it. I get very stressed about filing but Turbo tax talks me thru every step!
Date published: 2023-02-26
Rated 5 out of 5 by from Bravo Easy and fast and always there to double check and go over everything with you.
Date published: 2023-02-26
Rated 5 out of 5 by from It's awesome It was simple and straight forward. Anyone can file without difficulties.
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9303