TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from i love it it was confusing to use free version. it keep pushing for for premium services
Date published: 2022-04-17
Rated 3 out of 5 by from Disappointed I think it’s expensive enough to use this software and then to process ur fee out of my refund u want to charge me another $39! That’s awful!
Date published: 2022-04-17
Rated 1 out of 5 by from its okay it is hard and confusing too much information, should be much clear and easier
Date published: 2022-04-17
Rated 2 out of 5 by from You've Changed some things!!! I purchased Turbo Tax Deluxe, from the store, as I always do. I normally e-file for free and get to download my state. I understand that there is a fee to e-file state. NORMALLY, I e-file and get my refund direct deposited and send the state theirs' through the mail along with a check for what I owe them. This year was totally different. I was asked for a payment of $40 to get my direct deposit. I did not quite understand that process. I DID NOT download a FREE program off the internet, I PAID $50 for the program at the store and then you want me to pay 40 more just to get my money. That's almost the equivalent of walking into a tax preparation office.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Prime Thank you Turbo Tax. So easy. So smooth. Appreciate you
Date published: 2022-04-17
Rated 5 out of 5 by from Very easy to use. The only part I had trouble with the is the K1 section but, I think that is just a harder form to understand.
Date published: 2022-04-17
Rated 5 out of 5 by from Easy Easy and quick … got all deductions needed and minimal effort
Date published: 2022-04-17
Rated 2 out of 5 by from Annoying as usual Constant attempts to upsell, and "recommend" refund method is to use some third party account to get it 5 days earlier. Predatory behavior.
Date published: 2022-04-17
Rated 5 out of 5 by from Just Awesome So simple to use, love it. This is my 7th year using Turbo Tax and I will continue for years to come.
Date published: 2022-04-17
Rated 5 out of 5 by from Quick and Easy for a Simple Filer I went through my return manually and decided to try the free filer. It was accurate and saved the saving of worksheets to go Capital Gains and Dividends plus the tax tables.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 931
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from i love it it was confusing to use free version. it keep pushing for for premium services
Date published: 2022-04-17
Rated 3 out of 5 by from Disappointed I think it’s expensive enough to use this software and then to process ur fee out of my refund u want to charge me another $39! That’s awful!
Date published: 2022-04-17
Rated 1 out of 5 by from its okay it is hard and confusing too much information, should be much clear and easier
Date published: 2022-04-17
Rated 2 out of 5 by from You've Changed some things!!! I purchased Turbo Tax Deluxe, from the store, as I always do. I normally e-file for free and get to download my state. I understand that there is a fee to e-file state. NORMALLY, I e-file and get my refund direct deposited and send the state theirs' through the mail along with a check for what I owe them. This year was totally different. I was asked for a payment of $40 to get my direct deposit. I did not quite understand that process. I DID NOT download a FREE program off the internet, I PAID $50 for the program at the store and then you want me to pay 40 more just to get my money. That's almost the equivalent of walking into a tax preparation office.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Prime Thank you Turbo Tax. So easy. So smooth. Appreciate you
Date published: 2022-04-17
Rated 5 out of 5 by from Very easy to use. The only part I had trouble with the is the K1 section but, I think that is just a harder form to understand.
Date published: 2022-04-17
Rated 5 out of 5 by from Easy Easy and quick … got all deductions needed and minimal effort
Date published: 2022-04-17
Rated 2 out of 5 by from Annoying as usual Constant attempts to upsell, and "recommend" refund method is to use some third party account to get it 5 days earlier. Predatory behavior.
Date published: 2022-04-17
Rated 5 out of 5 by from Just Awesome So simple to use, love it. This is my 7th year using Turbo Tax and I will continue for years to come.
Date published: 2022-04-17
Rated 5 out of 5 by from Quick and Easy for a Simple Filer I went through my return manually and decided to try the free filer. It was accurate and saved the saving of worksheets to go Capital Gains and Dividends plus the tax tables.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 931