TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Awesome First time filing myself. Little difficult at first but did it.
Date published: 2021-02-24
Rated 5 out of 5 by from Simple, Easy, Fast TurboTax has been my product of choice for 6 years when completing my taxes. It is always an easy experience.
Date published: 2021-02-24
Rated 4 out of 5 by from very helpfull I was very nervous to file online due to never doing it before, but it was very helpful
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome! But I owe taxes T_T It was fast and easy. The only thin that sucked is it said my review is too short >:l Why can't you just let me be short and to the point?
Date published: 2021-02-24
Rated 5 out of 5 by from Fast and easy. Turbo Tax makes it very easy to understand and explains everything.
Date published: 2021-02-24
Rated 1 out of 5 by from Mobile version is problematic The mobile version is broken. You can not enter individual items to write off. The app will not let you add items.
Date published: 2021-02-24
Rated 5 out of 5 by from Quick,Easy and thorough Have done Turbotax for many years and it has always been great!
Date published: 2021-02-24
Rated 5 out of 5 by from Great Everyone was so helpful. I have never done my taxes myself so called multiple times. everyone walked me through everything and made sure i was filling things out correctly!
Date published: 2021-02-24
Rated 1 out of 5 by from Very problematic and troublesome experience First, even though I deleted several 1099-R forms from my 2020 return in the beginning of preparation, upon final review it wanted me to fill them in so in the final review I needed to delete the forms again. Next, even though I filled in certain information received on 1099-R forms, in the final review the TurboTax software changed the Payer information so I needed to correct it. This later problem occurred on 2 forms. Next, I wanted to apply part of our 2020 refund to our 2021 taxes but it would not allow me without going through the entire process of estimating my 2021 taxes. At the end it said I would not owe taxes so there was no need to apply any money to 2021 ES. Then I called and had a live turbotax rep try to help me with this later issue but she was unable to do so. Next, I originally signed up for Max and PAID the $50, however when it came time to finalize the return, the software wanted me to share certain information that would eventually go to TurboTax's Max partner that included Experian and another company whose name I cannot recall and I denied their access but now I'll have to apply for a refund of the $50 fee I paid. I will not use this method of completing my tax returns again!
Date published: 2021-02-24
Rated 5 out of 5 by from Great!! Turbotax makes it so easy to do taxes on your own with it's step by step system. Also making sure to get you as many tax breaks as they can. So you get the BIGGEST refund you can. Which is great
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 9297
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome First time filing myself. Little difficult at first but did it.
Date published: 2021-02-24
Rated 5 out of 5 by from Simple, Easy, Fast TurboTax has been my product of choice for 6 years when completing my taxes. It is always an easy experience.
Date published: 2021-02-24
Rated 4 out of 5 by from very helpfull I was very nervous to file online due to never doing it before, but it was very helpful
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome! But I owe taxes T_T It was fast and easy. The only thin that sucked is it said my review is too short >:l Why can't you just let me be short and to the point?
Date published: 2021-02-24
Rated 5 out of 5 by from Fast and easy. Turbo Tax makes it very easy to understand and explains everything.
Date published: 2021-02-24
Rated 1 out of 5 by from Mobile version is problematic The mobile version is broken. You can not enter individual items to write off. The app will not let you add items.
Date published: 2021-02-24
Rated 5 out of 5 by from Quick,Easy and thorough Have done Turbotax for many years and it has always been great!
Date published: 2021-02-24
Rated 5 out of 5 by from Great Everyone was so helpful. I have never done my taxes myself so called multiple times. everyone walked me through everything and made sure i was filling things out correctly!
Date published: 2021-02-24
Rated 1 out of 5 by from Very problematic and troublesome experience First, even though I deleted several 1099-R forms from my 2020 return in the beginning of preparation, upon final review it wanted me to fill them in so in the final review I needed to delete the forms again. Next, even though I filled in certain information received on 1099-R forms, in the final review the TurboTax software changed the Payer information so I needed to correct it. This later problem occurred on 2 forms. Next, I wanted to apply part of our 2020 refund to our 2021 taxes but it would not allow me without going through the entire process of estimating my 2021 taxes. At the end it said I would not owe taxes so there was no need to apply any money to 2021 ES. Then I called and had a live turbotax rep try to help me with this later issue but she was unable to do so. Next, I originally signed up for Max and PAID the $50, however when it came time to finalize the return, the software wanted me to share certain information that would eventually go to TurboTax's Max partner that included Experian and another company whose name I cannot recall and I denied their access but now I'll have to apply for a refund of the $50 fee I paid. I will not use this method of completing my tax returns again!
Date published: 2021-02-24
Rated 5 out of 5 by from Great!! Turbotax makes it so easy to do taxes on your own with it's step by step system. Also making sure to get you as many tax breaks as they can. So you get the BIGGEST refund you can. Which is great
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 9297