TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax the best!! My taxes never been easier than using TurboTax and the best thing is the price. I love TurboTAx.
Date published: 2023-02-01
Rated 5 out of 5 by from Been using them for years! Its always been simple I've used them for 7 years now, its so easy to log back into your account. They make retrieving your password so simple as i sure don't remember it a year later. Absolutely nothing negative to say
Date published: 2023-02-01
Rated 5 out of 5 by from Great tool Easy, intuitive, user friendly help menus, good flow
Date published: 2023-02-01
Rated 4 out of 5 by from '23 taxes we really enjoy using turbo tax because it simple and easy. this year went a lot better and faster than the other years which was great.
Date published: 2023-02-01
Rated 5 out of 5 by from taxes simplified an overwhelming process that I usually leave to a tax preparer
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax fantastic. Turbo Tax is one of the best financial programs, I have used. The extra services they provide helps to keep you in financial security with the planning and forecast of your money, and you can rest assured that they are up on tax laws and new deductions. The answers to your inquiry under the explain tabs are truly helpful in your understanding. Each year it becomes more user friendly, quick, and easy to use. Thank you to all staff at Turbo Tax.
Date published: 2023-02-01
Rated 3 out of 5 by from Turbotax could be better It is easy to do and get my taxes done, but there are just too many hidden fees. First I sign up for the $39 E-File, and somewhere towards the end get charged almost $150 for state, "premium service" and what not. I only did my taxes through here this year because I'm too lazy to try the IRS file.
Date published: 2023-02-01
Rated 5 out of 5 by from Instructions Easy to follow along. Even if you get stuck, you can chat and get help you need.
Date published: 2023-02-01
Rated 4 out of 5 by from Live Chat Works Great! The live agent helping did an excellent job! Very informed and quick to respond.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax has never failed me I've always had a great experience with Turco tax. At times when a live agent was needed, I have always had a great experience with each one. Especially the representative by the name of Carlisha ( sorry for the misspell of name) who assisted me with my daughters returns related to her work study payment from school.
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 930
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax the best!! My taxes never been easier than using TurboTax and the best thing is the price. I love TurboTAx.
Date published: 2023-02-01
Rated 5 out of 5 by from Been using them for years! Its always been simple I've used them for 7 years now, its so easy to log back into your account. They make retrieving your password so simple as i sure don't remember it a year later. Absolutely nothing negative to say
Date published: 2023-02-01
Rated 5 out of 5 by from Great tool Easy, intuitive, user friendly help menus, good flow
Date published: 2023-02-01
Rated 4 out of 5 by from '23 taxes we really enjoy using turbo tax because it simple and easy. this year went a lot better and faster than the other years which was great.
Date published: 2023-02-01
Rated 5 out of 5 by from taxes simplified an overwhelming process that I usually leave to a tax preparer
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax fantastic. Turbo Tax is one of the best financial programs, I have used. The extra services they provide helps to keep you in financial security with the planning and forecast of your money, and you can rest assured that they are up on tax laws and new deductions. The answers to your inquiry under the explain tabs are truly helpful in your understanding. Each year it becomes more user friendly, quick, and easy to use. Thank you to all staff at Turbo Tax.
Date published: 2023-02-01
Rated 3 out of 5 by from Turbotax could be better It is easy to do and get my taxes done, but there are just too many hidden fees. First I sign up for the $39 E-File, and somewhere towards the end get charged almost $150 for state, "premium service" and what not. I only did my taxes through here this year because I'm too lazy to try the IRS file.
Date published: 2023-02-01
Rated 5 out of 5 by from Instructions Easy to follow along. Even if you get stuck, you can chat and get help you need.
Date published: 2023-02-01
Rated 4 out of 5 by from Live Chat Works Great! The live agent helping did an excellent job! Very informed and quick to respond.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax has never failed me I've always had a great experience with Turco tax. At times when a live agent was needed, I have always had a great experience with each one. Especially the representative by the name of Carlisha ( sorry for the misspell of name) who assisted me with my daughters returns related to her work study payment from school.
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 930