TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Good Product but lacking thought and user design 1. Turbo Tax does not work well with touch screen. You can not slide the screen up and down by hand, you must use the slider bars on the right. Very frustrating. 2. Even when you live in a state that doesn't have state income tax and turbo tax recognizes that and tells you that state is not required it keeps asking you if you want to file or start the state return. Come on turbo tax, get a clue, if it's not needed dont keep asking for it.
Date published: 2022-03-01
Rated 3 out of 5 by from Turbo Tax I've been using turbo tax for almost a decade. And turbo tax is getting more and more expensive each year. Great service but I don't think I will be using them again for my 2022 tax return.
Date published: 2022-03-01
Rated 5 out of 5 by from TurboTax quick and easy TurboTax has helped me to file taxes with accuracy and helps me to receive the best refunds that I can get. I am always happy with the work that TurboTax does and have no complaints about the website. It is very time efficient and filled with great options for filing.
Date published: 2022-03-01
Rated 5 out of 5 by from Quick and almost painless! Was able to complete my taxes in a reasonable amount of time, feel confident that they are correct and that I received the maximum refund possible.
Date published: 2022-03-01
Rated 5 out of 5 by from Easy It was very easy for my first time filing taxes and felt confident that I did it correctly thanks to Turbo Tax!
Date published: 2022-03-01
Rated 5 out of 5 by from Atyia was the best patient pleasant person Love it never was more happy to be with Atyia the lady is so pleased
Date published: 2022-03-01
Rated 5 out of 5 by from TurboTax is easy and fast. This is the second tear that I have used them and they are awesome
Date published: 2022-03-01
Rated 5 out of 5 by from Easy to Maneuver Easier to use than previous years. Done in a couple hours
Date published: 2022-03-01
Rated 5 out of 5 by from TurboTax is Great They filed them fast in 1-3 days I had filed my taxes !
Date published: 2022-03-01
Rated 1 out of 5 by from TurboTax took my money, I bought TurboTax Which stated it included one State e-File, but then the ended up making me pay for the State e-File. I would not recommend Turbo Tax again. I've been using them since 2004 and these last two years it has got worse.
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 9290
TurboTaxTurboTax Customer Ratings & Reviews
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Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Good Product but lacking thought and user design 1. Turbo Tax does not work well with touch screen. You can not slide the screen up and down by hand, you must use the slider bars on the right. Very frustrating. 2. Even when you live in a state that doesn't have state income tax and turbo tax recognizes that and tells you that state is not required it keeps asking you if you want to file or start the state return. Come on turbo tax, get a clue, if it's not needed dont keep asking for it.
Date published: 2022-03-01
Rated 3 out of 5 by from Turbo Tax I've been using turbo tax for almost a decade. And turbo tax is getting more and more expensive each year. Great service but I don't think I will be using them again for my 2022 tax return.
Date published: 2022-03-01
Rated 5 out of 5 by from TurboTax quick and easy TurboTax has helped me to file taxes with accuracy and helps me to receive the best refunds that I can get. I am always happy with the work that TurboTax does and have no complaints about the website. It is very time efficient and filled with great options for filing.
Date published: 2022-03-01
Rated 5 out of 5 by from Quick and almost painless! Was able to complete my taxes in a reasonable amount of time, feel confident that they are correct and that I received the maximum refund possible.
Date published: 2022-03-01
Rated 5 out of 5 by from Easy It was very easy for my first time filing taxes and felt confident that I did it correctly thanks to Turbo Tax!
Date published: 2022-03-01
Rated 5 out of 5 by from Atyia was the best patient pleasant person Love it never was more happy to be with Atyia the lady is so pleased
Date published: 2022-03-01
Rated 5 out of 5 by from TurboTax is easy and fast. This is the second tear that I have used them and they are awesome
Date published: 2022-03-01
Rated 5 out of 5 by from Easy to Maneuver Easier to use than previous years. Done in a couple hours
Date published: 2022-03-01
Rated 5 out of 5 by from TurboTax is Great They filed them fast in 1-3 days I had filed my taxes !
Date published: 2022-03-01
Rated 1 out of 5 by from TurboTax took my money, I bought TurboTax Which stated it included one State e-File, but then the ended up making me pay for the State e-File. I would not recommend Turbo Tax again. I've been using them since 2004 and these last two years it has got worse.
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 9290