TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from My Mistake - Not Turbotax's Unfortunately while working on my 2022 tax return, I noticed that I had made a mistake on my 2021 return that resulted in me getting back too big a refund. I decided to initiate the filing of an amended 2021 return before I filed my 2022 return. TurboTax made this whole process extremely easy and fast. Thank goodness!
Date published: 2023-02-26
Rated 5 out of 5 by from Help Desk is GREAT Than was wonderful, she talked me though my issue. Very professional
Date published: 2023-02-26
Rated 5 out of 5 by from TurboTax is awesome! I have used TurboTax for six years and it is always simple and quick. They are always there to answer questions and help when needed.
Date published: 2023-02-26
Rated 5 out of 5 by from Easy and efficient Great way to file your taxes. The software walks through every facet of the return. Error check is very thorough
Date published: 2023-02-26
Rated 5 out of 5 by from Easy app to use I have been using this app for about 5 years now and it gives me a peace of mind with filing my own taxes.
Date published: 2023-02-26
Rated 2 out of 5 by from Not an easy process The instructions were sometimes unclear and calculations incorrect on the Federal return. TurboTax erroneously instructed us to claim a deduction for home equity loan interest .even though we had specified that the loan was not used to improve the home that secured the loan. On the Colorado state return, the whole experience was awful. Very unclear instructions, and it seemed like we had to do a lot of the calculations ourselves. It got to the point that we didn't trust Turbotax and started over without the Turbotax program. We have used Turbotax for over ten years and never had problems before, but don't think we will use it again.
Date published: 2023-02-26
Rated 5 out of 5 by from Very good Glad to use this product makes doing taxes almost a pleasure
Date published: 2023-02-26
Rated 5 out of 5 by from Very easy to use Quick and easy format, I always recommend TurboTax to all my friends and family.
Date published: 2023-02-26
Rated 5 out of 5 by from Amber at Turbo Tax is awesome I had a question on Form 8582 and why I was not able to receive the Real Property Loss deduction. I asked for assistance. Amber returned my call in under 1 minute. She quickly webbed into my system and reviewed the Tax return and question. She also quickly reviewed the IRS guide. In less than 5 minutes I had my answer. She was awesome. Prompt, friendly, professional. could not be more pleased with the assistance.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo tax was awesome I didn't know what I was doing got a live turbo tax expert was verry helpful
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9289
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from My Mistake - Not Turbotax's Unfortunately while working on my 2022 tax return, I noticed that I had made a mistake on my 2021 return that resulted in me getting back too big a refund. I decided to initiate the filing of an amended 2021 return before I filed my 2022 return. TurboTax made this whole process extremely easy and fast. Thank goodness!
Date published: 2023-02-26
Rated 5 out of 5 by from Help Desk is GREAT Than was wonderful, she talked me though my issue. Very professional
Date published: 2023-02-26
Rated 5 out of 5 by from TurboTax is awesome! I have used TurboTax for six years and it is always simple and quick. They are always there to answer questions and help when needed.
Date published: 2023-02-26
Rated 5 out of 5 by from Easy and efficient Great way to file your taxes. The software walks through every facet of the return. Error check is very thorough
Date published: 2023-02-26
Rated 5 out of 5 by from Easy app to use I have been using this app for about 5 years now and it gives me a peace of mind with filing my own taxes.
Date published: 2023-02-26
Rated 2 out of 5 by from Not an easy process The instructions were sometimes unclear and calculations incorrect on the Federal return. TurboTax erroneously instructed us to claim a deduction for home equity loan interest .even though we had specified that the loan was not used to improve the home that secured the loan. On the Colorado state return, the whole experience was awful. Very unclear instructions, and it seemed like we had to do a lot of the calculations ourselves. It got to the point that we didn't trust Turbotax and started over without the Turbotax program. We have used Turbotax for over ten years and never had problems before, but don't think we will use it again.
Date published: 2023-02-26
Rated 5 out of 5 by from Very good Glad to use this product makes doing taxes almost a pleasure
Date published: 2023-02-26
Rated 5 out of 5 by from Very easy to use Quick and easy format, I always recommend TurboTax to all my friends and family.
Date published: 2023-02-26
Rated 5 out of 5 by from Amber at Turbo Tax is awesome I had a question on Form 8582 and why I was not able to receive the Real Property Loss deduction. I asked for assistance. Amber returned my call in under 1 minute. She quickly webbed into my system and reviewed the Tax return and question. She also quickly reviewed the IRS guide. In less than 5 minutes I had my answer. She was awesome. Prompt, friendly, professional. could not be more pleased with the assistance.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo tax was awesome I didn't know what I was doing got a live turbo tax expert was verry helpful
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9289