TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Wonderful help and guidance to get done correctly! I had a bunch of questions as I navigated my first post-divorce return. Every question was answered succinctly and confidently, leaving me confident that I got the best outcome possible on my return. I highly recommend this service and even the add-ons if you need extra help! SO worth it!!!
Date published: 2021-02-24
Rated 4 out of 5 by from awesome service i needed help with a form and a live chat expert helped me quickly
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is cool Turbo Tax was pretty easy. It was my first time using it. It was helpful and not to expensive. I will be using Turbo Tax next year
Date published: 2021-02-24
Rated 1 out of 5 by from MANY issues this year! I experienced a lot of glitches and strange, confusing questions or directions that caused a lot of confusion, errors, and STRESS. At one point it told me I owed 2,000 in taxes which was untrue or not applicable to me, but there was so little information provided that there was no way to tell what it was actually communicating or what I was supposed to do. THEN, for some reason while doing final reviews, it takes me to review 1 item, and just takes me to a page to fill out an entire W2'S worth of information with ZERO explanation, so I thought maybe the auto w2 upload didn't work and I need to manually enter or verify- NO it created an ENTIRE ADDITIONAL W2 without my realizing it or saying anything making me think that I now owed the federal government over 1,000 in taxes. So I had to go back and find the right one to delete. This was a nightmare this year.
Date published: 2021-02-24
Rated 5 out of 5 by from turbo tax is great Super easy to use and great resource guide. Will continue to use!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax is easy to follow with great explanations of data
Date published: 2021-02-24
Rated 4 out of 5 by from Patience is a virtue! TurboTax is worth it! TurboTax is great. Just read carefully and you should be ok.
Date published: 2021-02-24
Rated 5 out of 5 by from EXCELLENT Very easy to do. I love it It would be nice to have more direct help through the process.
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax has simplified my life! I would recommend this service to anyone. The intuit team have taken the time to make filing taxes an understandable process for everyone.
Date published: 2021-02-24
Rated 4 out of 5 by from Turbotax 2021 review More items are hidden from view to speed up the transactions, but difficult to review and fix items. Make the boxes to fix items easier to understand, there is very little information and tough to figure out what to do.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 9288
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Wonderful help and guidance to get done correctly! I had a bunch of questions as I navigated my first post-divorce return. Every question was answered succinctly and confidently, leaving me confident that I got the best outcome possible on my return. I highly recommend this service and even the add-ons if you need extra help! SO worth it!!!
Date published: 2021-02-24
Rated 4 out of 5 by from awesome service i needed help with a form and a live chat expert helped me quickly
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is cool Turbo Tax was pretty easy. It was my first time using it. It was helpful and not to expensive. I will be using Turbo Tax next year
Date published: 2021-02-24
Rated 1 out of 5 by from MANY issues this year! I experienced a lot of glitches and strange, confusing questions or directions that caused a lot of confusion, errors, and STRESS. At one point it told me I owed 2,000 in taxes which was untrue or not applicable to me, but there was so little information provided that there was no way to tell what it was actually communicating or what I was supposed to do. THEN, for some reason while doing final reviews, it takes me to review 1 item, and just takes me to a page to fill out an entire W2'S worth of information with ZERO explanation, so I thought maybe the auto w2 upload didn't work and I need to manually enter or verify- NO it created an ENTIRE ADDITIONAL W2 without my realizing it or saying anything making me think that I now owed the federal government over 1,000 in taxes. So I had to go back and find the right one to delete. This was a nightmare this year.
Date published: 2021-02-24
Rated 5 out of 5 by from turbo tax is great Super easy to use and great resource guide. Will continue to use!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax is easy to follow with great explanations of data
Date published: 2021-02-24
Rated 4 out of 5 by from Patience is a virtue! TurboTax is worth it! TurboTax is great. Just read carefully and you should be ok.
Date published: 2021-02-24
Rated 5 out of 5 by from EXCELLENT Very easy to do. I love it It would be nice to have more direct help through the process.
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax has simplified my life! I would recommend this service to anyone. The intuit team have taken the time to make filing taxes an understandable process for everyone.
Date published: 2021-02-24
Rated 4 out of 5 by from Turbotax 2021 review More items are hidden from view to speed up the transactions, but difficult to review and fix items. Make the boxes to fix items easier to understand, there is very little information and tough to figure out what to do.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 9288