TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Pain in my butt this year Tried to switch back to filing my husbands taxes separately and this made it virtually impossible to do - couldn't find last years AGI, and when I did - it was our combined AGI - not listing his separately - so had to bag that idea and file jointly - causing us to lose over $1000 in return. Not impressed
Date published: 2022-02-20
Rated 5 out of 5 by from TurboTax is Awesome Very easy to navigate preparation was very simple and I was just overall pleased
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is Great! I had a great experience with Turbo Tax. I loved that I could input my employer's EIN, which generated my W2 for me. So helpful! My only complaint is that when I was asked to input my 2020 AGI, the screen (in grey letters under the input box) instructed me to input the dollar amount found in "box 1" on my 1040 from last year. My 2021 state tax return was then rejected. After looking into what was wrong, I learned I needed the dollar amount from "box 11." I even re-checked the grey instructions on Turbo Tax, and it still said "Box 1." I was afraid I'd enter the wrong thing and it would be rejected again, so I found a Turbo Tax tutorial video that shows you to check "box 11." This was a straightforward fix, and probably just an accidental typo. Still, I thought I'd submit this information to help improve the instructions and help others submit the correct information the first time! Thank you!!
Date published: 2022-02-20
Rated 5 out of 5 by from Easy to use! Great resource and easy to use! Very helpful with things I knew little about.
Date published: 2022-02-20
Rated 4 out of 5 by from TurboTax is cool I have no clue what I am doing but this site was easy enough to use.
Date published: 2022-02-20
Rated 4 out of 5 by from great job the assistance provided was great. Their help saved me so time
Date published: 2022-02-20
Rated 5 out of 5 by from Awesome platform for filling taxes I used the Premier product. It is very convenient and definitely worth it. Definitely saves me a lot of time
Date published: 2022-02-20
Rated 5 out of 5 by from TurboTax is fast and easy! I was able to file my taxes in less than an hour and it was very user friendly!!
Date published: 2022-02-20
Rated 5 out of 5 by from works great! Used the product for 8 years now, never let me down.
Date published: 2022-02-20
Rated 1 out of 5 by from I think turbortax online is better I usually use turbotax online for 8 years and this year tried to use turbotax download version but feel better to use online version easily.
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 9287
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Pain in my butt this year Tried to switch back to filing my husbands taxes separately and this made it virtually impossible to do - couldn't find last years AGI, and when I did - it was our combined AGI - not listing his separately - so had to bag that idea and file jointly - causing us to lose over $1000 in return. Not impressed
Date published: 2022-02-20
Rated 5 out of 5 by from TurboTax is Awesome Very easy to navigate preparation was very simple and I was just overall pleased
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is Great! I had a great experience with Turbo Tax. I loved that I could input my employer's EIN, which generated my W2 for me. So helpful! My only complaint is that when I was asked to input my 2020 AGI, the screen (in grey letters under the input box) instructed me to input the dollar amount found in "box 1" on my 1040 from last year. My 2021 state tax return was then rejected. After looking into what was wrong, I learned I needed the dollar amount from "box 11." I even re-checked the grey instructions on Turbo Tax, and it still said "Box 1." I was afraid I'd enter the wrong thing and it would be rejected again, so I found a Turbo Tax tutorial video that shows you to check "box 11." This was a straightforward fix, and probably just an accidental typo. Still, I thought I'd submit this information to help improve the instructions and help others submit the correct information the first time! Thank you!!
Date published: 2022-02-20
Rated 5 out of 5 by from Easy to use! Great resource and easy to use! Very helpful with things I knew little about.
Date published: 2022-02-20
Rated 4 out of 5 by from TurboTax is cool I have no clue what I am doing but this site was easy enough to use.
Date published: 2022-02-20
Rated 4 out of 5 by from great job the assistance provided was great. Their help saved me so time
Date published: 2022-02-20
Rated 5 out of 5 by from Awesome platform for filling taxes I used the Premier product. It is very convenient and definitely worth it. Definitely saves me a lot of time
Date published: 2022-02-20
Rated 5 out of 5 by from TurboTax is fast and easy! I was able to file my taxes in less than an hour and it was very user friendly!!
Date published: 2022-02-20
Rated 5 out of 5 by from works great! Used the product for 8 years now, never let me down.
Date published: 2022-02-20
Rated 1 out of 5 by from I think turbortax online is better I usually use turbotax online for 8 years and this year tried to use turbotax download version but feel better to use online version easily.
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 9287