TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 1 out of 5 by
drednextyear from
E-File is a problem
Turbo Tax required additional activation, Failed to recognize license and needed to secure a new license. Support was of no help at all. New licensed product failed to E-File numerous times, an endless loop of the same corrections needed by to no avail. Frustrating waste of time and then had to file by mail.
Date published: 2022-03-04
Rated 5 out of 5 by
Jennie Jenn from
Live Feature is Awesome!
TurboTax Live feature is awesome! The ability to share your screen, interact, speak, and see your TurboTax Rep on the screen brings you confidence and comfort in knowing that you're filing your taxes the right way.
Date published: 2022-03-04
Rated 5 out of 5 by
Mthoodparkers from
Saves us hundreds of dollars every year
We have been using turbo tax for 15 years with no problems.
Date published: 2022-03-04
Rated 4 out of 5 by
Disciple of Christ from
Easiest way to file taxes
I had to buy the premium bc I bought and sold crypto. They make things pretty easy and have good explanations for why they do everything.
Date published: 2022-03-04
Rated 1 out of 5 by
WB63 from
Turbotax did not work well this year
could not E-File my return it was rejected twice even though I had the correct AGI and I have last years tax return with the AGI ? and no way to get help for this issue
Date published: 2022-03-04
Rated 5 out of 5 by
Nati01 from
Turbotax, highly recommend
I had absolutely no idea what the heck I was doing. But thanks to TurboTax's great service and customer support, I was able to fix it up and get the most in my returns. Thanks, Turbo! Thanks, Tanya C.!
Date published: 2022-03-04
Rated 5 out of 5 by
Miller49 from
Great APP
Fast, efficient! Very easy to navigate. Thank you!
Date published: 2022-03-04
Rated 4 out of 5 by
Rey99 from
My expert was fantastic but..
My expert was great but I was completely unaware of how much it would cost me in return.
Date published: 2022-03-04
Rated 5 out of 5 by
Anjohnso from
Turbotax is so easy to use!
I have used Turbotax for 4 years now and it is so easy to use. It walks me through every step and ask questions that I would not even think of. I always get back more than I expect and am very satisfied with the return I get each year! I would recommend Turbo Tax to anyone I know!
Date published: 2022-03-04
Rated 5 out of 5 by
CCLin from
Tubo Tax has saved me much stress.So relieved!
They kept in contact especially comforting to speak with a live agent who continued to walk me through a harrowing process.Thank You
All TurboTax® Offerings Reviews - Page 9286
Date published: 2022-03-04
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
drednextyear from
E-File is a problem
Turbo Tax required additional activation, Failed to recognize license and needed to secure a new license. Support was of no help at all. New licensed product failed to E-File numerous times, an endless loop of the same corrections needed by to no avail. Frustrating waste of time and then had to file by mail.
Date published: 2022-03-04
Rated 5 out of 5 by
Jennie Jenn from
Live Feature is Awesome!
TurboTax Live feature is awesome! The ability to share your screen, interact, speak, and see your TurboTax Rep on the screen brings you confidence and comfort in knowing that you're filing your taxes the right way.
Date published: 2022-03-04
Rated 5 out of 5 by
Mthoodparkers from
Saves us hundreds of dollars every year
We have been using turbo tax for 15 years with no problems.
Date published: 2022-03-04
Rated 4 out of 5 by
Disciple of Christ from
Easiest way to file taxes
I had to buy the premium bc I bought and sold crypto. They make things pretty easy and have good explanations for why they do everything.
Date published: 2022-03-04
Rated 1 out of 5 by
WB63 from
Turbotax did not work well this year
could not E-File my return it was rejected twice even though I had the correct AGI and I have last years tax return with the AGI ? and no way to get help for this issue
Date published: 2022-03-04
Rated 5 out of 5 by
Nati01 from
Turbotax, highly recommend
I had absolutely no idea what the heck I was doing. But thanks to TurboTax's great service and customer support, I was able to fix it up and get the most in my returns. Thanks, Turbo! Thanks, Tanya C.!
Date published: 2022-03-04
Rated 5 out of 5 by
Miller49 from
Great APP
Fast, efficient! Very easy to navigate. Thank you!
Date published: 2022-03-04
Rated 4 out of 5 by
Rey99 from
My expert was fantastic but..
My expert was great but I was completely unaware of how much it would cost me in return.
Date published: 2022-03-04
Rated 5 out of 5 by
Anjohnso from
Turbotax is so easy to use!
I have used Turbotax for 4 years now and it is so easy to use. It walks me through every step and ask questions that I would not even think of. I always get back more than I expect and am very satisfied with the return I get each year! I would recommend Turbo Tax to anyone I know!
Date published: 2022-03-04
Rated 5 out of 5 by
CCLin from
Tubo Tax has saved me much stress.So relieved!
They kept in contact especially comforting to speak with a live agent who continued to walk me through a harrowing process.Thank You
All TurboTax® Offerings Reviews - Page 9286
Date published: 2022-03-04