TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from E-File is a problem Turbo Tax required additional activation, Failed to recognize license and needed to secure a new license. Support was of no help at all. New licensed product failed to E-File numerous times, an endless loop of the same corrections needed by to no avail. Frustrating waste of time and then had to file by mail.
Date published: 2022-03-04
Rated 5 out of 5 by from Live Feature is Awesome! TurboTax Live feature is awesome! The ability to share your screen, interact, speak, and see your TurboTax Rep on the screen brings you confidence and comfort in knowing that you're filing your taxes the right way.
Date published: 2022-03-04
Rated 5 out of 5 by from Saves us hundreds of dollars every year We have been using turbo tax for 15 years with no problems.
Date published: 2022-03-04
Rated 4 out of 5 by from Easiest way to file taxes I had to buy the premium bc I bought and sold crypto. They make things pretty easy and have good explanations for why they do everything.
Date published: 2022-03-04
Rated 1 out of 5 by from Turbotax did not work well this year could not E-File my return it was rejected twice even though I had the correct AGI and I have last years tax return with the AGI ? and no way to get help for this issue
Date published: 2022-03-04
Rated 5 out of 5 by from Turbotax, highly recommend I had absolutely no idea what the heck I was doing. But thanks to TurboTax's great service and customer support, I was able to fix it up and get the most in my returns. Thanks, Turbo! Thanks, Tanya C.!
Date published: 2022-03-04
Rated 5 out of 5 by from Great APP Fast, efficient! Very easy to navigate. Thank you!
Date published: 2022-03-04
Rated 4 out of 5 by from My expert was fantastic but.. My expert was great but I was completely unaware of how much it would cost me in return.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbotax is so easy to use! I have used Turbotax for 4 years now and it is so easy to use. It walks me through every step and ask questions that I would not even think of. I always get back more than I expect and am very satisfied with the return I get each year! I would recommend Turbo Tax to anyone I know!
Date published: 2022-03-04
Rated 5 out of 5 by from Tubo Tax has saved me much stress.So relieved! They kept in contact especially comforting to speak with a live agent who continued to walk me through a harrowing process.Thank You
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 9286
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from E-File is a problem Turbo Tax required additional activation, Failed to recognize license and needed to secure a new license. Support was of no help at all. New licensed product failed to E-File numerous times, an endless loop of the same corrections needed by to no avail. Frustrating waste of time and then had to file by mail.
Date published: 2022-03-04
Rated 5 out of 5 by from Live Feature is Awesome! TurboTax Live feature is awesome! The ability to share your screen, interact, speak, and see your TurboTax Rep on the screen brings you confidence and comfort in knowing that you're filing your taxes the right way.
Date published: 2022-03-04
Rated 5 out of 5 by from Saves us hundreds of dollars every year We have been using turbo tax for 15 years with no problems.
Date published: 2022-03-04
Rated 4 out of 5 by from Easiest way to file taxes I had to buy the premium bc I bought and sold crypto. They make things pretty easy and have good explanations for why they do everything.
Date published: 2022-03-04
Rated 1 out of 5 by from Turbotax did not work well this year could not E-File my return it was rejected twice even though I had the correct AGI and I have last years tax return with the AGI ? and no way to get help for this issue
Date published: 2022-03-04
Rated 5 out of 5 by from Turbotax, highly recommend I had absolutely no idea what the heck I was doing. But thanks to TurboTax's great service and customer support, I was able to fix it up and get the most in my returns. Thanks, Turbo! Thanks, Tanya C.!
Date published: 2022-03-04
Rated 5 out of 5 by from Great APP Fast, efficient! Very easy to navigate. Thank you!
Date published: 2022-03-04
Rated 4 out of 5 by from My expert was fantastic but.. My expert was great but I was completely unaware of how much it would cost me in return.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbotax is so easy to use! I have used Turbotax for 4 years now and it is so easy to use. It walks me through every step and ask questions that I would not even think of. I always get back more than I expect and am very satisfied with the return I get each year! I would recommend Turbo Tax to anyone I know!
Date published: 2022-03-04
Rated 5 out of 5 by from Tubo Tax has saved me much stress.So relieved! They kept in contact especially comforting to speak with a live agent who continued to walk me through a harrowing process.Thank You
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 9286