TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from great! My experience went very smooth and efficient and fast
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is easy. Been using TurboTax for years. Don't know why anyone would pay to have returns done. Just filling in the blanks.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax Business made LLC tax preparation easy Filing tax forms for our multi-member LLC was easy with Turbo Tax. Having used Turbo Tax Business in previous year enables the software maintains records for depreciation and allows transfer of information of the information from one year to the next simplifying the preparation of the current years tax returns.
Date published: 2021-03-01
Rated 5 out of 5 by from Love Turbo Tax, They helped me with any questions I had, I recommend turbo tax to anybody.
Date published: 2021-03-01
Rated 1 out of 5 by from Frauds Every year the prices go up for filing with them. This year they charged me for Indiana tax filing $50 and for them to take it out of my refund money was an extra $40. So next year I’ll be going with CreditKarma.
Date published: 2021-03-01
Rated 3 out of 5 by from Good for Fed not so much for State I have been using TurboTax for years. It has been working for me and saved me a lot of time. I was quite happy with it to the point that it becomes my default choice for doing tax return, till this year I used it for both Fed and State. I was surprised to realize that Standard Deduction was applied to BOTH my Fed and State tax calculation and I couldn't make change it in State. It did ask me if I want to use standard deduction or itemized deduction for Fed, and I believe it did right choice for me to use standard deduction for my Fed tax, but once that choice was made, it couldn't be altered for State tax! After my calculation and comparison, using itemized deduction for my State tax would save me much more than using standard deduction. I understand that certain states won't allow you to use different deductions for Fed and State, but at least in Oregon where I live, it is allowed. I searched TurboTax online help and couldn't find a way to change my State deduction type. Hope TurboTax can fix it in the future.
Date published: 2021-03-01
Rated 5 out of 5 by from TT MAKES TAXES SUPER SIMPLE SIMPLE EASY AND THOROUGH. I THOUGHT I WOULD HAVETO PAY A CPA TO DO MY TAXES
Date published: 2021-03-01
Rated 5 out of 5 by from Very good service Thanks great in live help to fill out my tax returns
Date published: 2021-03-01
Rated 2 out of 5 by from Extremely Disappointing in ridiculous price !!! Overall ease of use is great but your prices have increased dramatically in one year and charging a full time college student $60 for a basic 1040EZ eFile is ridiculous, maybe $20-$40 max but even that is wrong. I will be switching next year to H&R Block or the IRS website, if I'm going to pay $60 I might as well have a one on one in person assistance.
Date published: 2021-03-01
Rated 5 out of 5 by from Super easy! This is my 3rd year using TurboTax, they never disappoint! All your previous information is saved, so it makes it so much easier to complete your new income tax. No more digging through papers!
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9286
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great! My experience went very smooth and efficient and fast
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is easy. Been using TurboTax for years. Don't know why anyone would pay to have returns done. Just filling in the blanks.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax Business made LLC tax preparation easy Filing tax forms for our multi-member LLC was easy with Turbo Tax. Having used Turbo Tax Business in previous year enables the software maintains records for depreciation and allows transfer of information of the information from one year to the next simplifying the preparation of the current years tax returns.
Date published: 2021-03-01
Rated 5 out of 5 by from Love Turbo Tax, They helped me with any questions I had, I recommend turbo tax to anybody.
Date published: 2021-03-01
Rated 1 out of 5 by from Frauds Every year the prices go up for filing with them. This year they charged me for Indiana tax filing $50 and for them to take it out of my refund money was an extra $40. So next year I’ll be going with CreditKarma.
Date published: 2021-03-01
Rated 3 out of 5 by from Good for Fed not so much for State I have been using TurboTax for years. It has been working for me and saved me a lot of time. I was quite happy with it to the point that it becomes my default choice for doing tax return, till this year I used it for both Fed and State. I was surprised to realize that Standard Deduction was applied to BOTH my Fed and State tax calculation and I couldn't make change it in State. It did ask me if I want to use standard deduction or itemized deduction for Fed, and I believe it did right choice for me to use standard deduction for my Fed tax, but once that choice was made, it couldn't be altered for State tax! After my calculation and comparison, using itemized deduction for my State tax would save me much more than using standard deduction. I understand that certain states won't allow you to use different deductions for Fed and State, but at least in Oregon where I live, it is allowed. I searched TurboTax online help and couldn't find a way to change my State deduction type. Hope TurboTax can fix it in the future.
Date published: 2021-03-01
Rated 5 out of 5 by from TT MAKES TAXES SUPER SIMPLE SIMPLE EASY AND THOROUGH. I THOUGHT I WOULD HAVETO PAY A CPA TO DO MY TAXES
Date published: 2021-03-01
Rated 5 out of 5 by from Very good service Thanks great in live help to fill out my tax returns
Date published: 2021-03-01
Rated 2 out of 5 by from Extremely Disappointing in ridiculous price !!! Overall ease of use is great but your prices have increased dramatically in one year and charging a full time college student $60 for a basic 1040EZ eFile is ridiculous, maybe $20-$40 max but even that is wrong. I will be switching next year to H&R Block or the IRS website, if I'm going to pay $60 I might as well have a one on one in person assistance.
Date published: 2021-03-01
Rated 5 out of 5 by from Super easy! This is my 3rd year using TurboTax, they never disappoint! All your previous information is saved, so it makes it so much easier to complete your new income tax. No more digging through papers!
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9286