TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax is Awesome I have been using Turbo Tax for years. Simply and Easy.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax This was my first time using Turbo Tax and it was pretty easy.
Date published: 2023-02-26
Rated 5 out of 5 by from Full Service was great! Easy to upload necessary documents, my tax professional, Stasha, was extremely knowledgeable, helpful, and finished my return quickly. Highly recommend!
Date published: 2023-02-26
Rated 4 out of 5 by from Helpful Helped me file taxes after my husband passed away this year
Date published: 2023-02-26
Rated 1 out of 5 by from Turbo Tax Gets More Difficult Each Year I very much am disappointed in how difficult Turbo Tax is becoming each year. It's becoming less user friendly beginning 3 years ago. I had to call for assistance looking up some items and why they were entered as such. The TT employee had to request help finding the information needed. TT auto decided we did without insurance and only gave 2 choices to make and neither of the choices were correct. Turns out the terminology was just difficult to understand. I think it is time to move on to a different tax program next year after being a customer since 2010.
Date published: 2023-02-26
Rated 5 out of 5 by from Angela from Turbo Tax was Great Angela, made me feel very comfortable, and walked me through my taxes like a pro. She also was very personable, and it was like a family member giving you help.
Date published: 2023-02-26
Rated 5 out of 5 by from I like Turbo Tax Software very easy and pleasantly simple. would recommend for others to use.
Date published: 2023-02-26
Rated 5 out of 5 by from Quick and Easy Very straightforward. Free makes it even better!!!
Date published: 2023-02-26
Rated 4 out of 5 by from not as easy as always used to be so much easier but this year there are couple problems. for examples, I have to use credit card instead of use tax return to pay fee. and transfer my investment not as smooth either.
Date published: 2023-02-26
Rated 5 out of 5 by from wonderful great will for sure always use this site from now on
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9278
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome I have been using Turbo Tax for years. Simply and Easy.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax This was my first time using Turbo Tax and it was pretty easy.
Date published: 2023-02-26
Rated 5 out of 5 by from Full Service was great! Easy to upload necessary documents, my tax professional, Stasha, was extremely knowledgeable, helpful, and finished my return quickly. Highly recommend!
Date published: 2023-02-26
Rated 4 out of 5 by from Helpful Helped me file taxes after my husband passed away this year
Date published: 2023-02-26
Rated 1 out of 5 by from Turbo Tax Gets More Difficult Each Year I very much am disappointed in how difficult Turbo Tax is becoming each year. It's becoming less user friendly beginning 3 years ago. I had to call for assistance looking up some items and why they were entered as such. The TT employee had to request help finding the information needed. TT auto decided we did without insurance and only gave 2 choices to make and neither of the choices were correct. Turns out the terminology was just difficult to understand. I think it is time to move on to a different tax program next year after being a customer since 2010.
Date published: 2023-02-26
Rated 5 out of 5 by from Angela from Turbo Tax was Great Angela, made me feel very comfortable, and walked me through my taxes like a pro. She also was very personable, and it was like a family member giving you help.
Date published: 2023-02-26
Rated 5 out of 5 by from I like Turbo Tax Software very easy and pleasantly simple. would recommend for others to use.
Date published: 2023-02-26
Rated 5 out of 5 by from Quick and Easy Very straightforward. Free makes it even better!!!
Date published: 2023-02-26
Rated 4 out of 5 by from not as easy as always used to be so much easier but this year there are couple problems. for examples, I have to use credit card instead of use tax return to pay fee. and transfer my investment not as smooth either.
Date published: 2023-02-26
Rated 5 out of 5 by from wonderful great will for sure always use this site from now on
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9278