TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
MsVball from
Returning!
Turbotax makes life so much easier. Have been using for years. Great customer service. Accurate and gets me the highest and best returns. So we'll worth the small cost.
Date published: 2021-04-02
Rated 5 out of 5 by
Floyd 66 from
Thank turbo tax excellent
Very easy excellent service will always use turbo tax and will recommend to friends
Date published: 2021-04-02
Rated 4 out of 5 by
Zebra1389 from
Have used for years
Overall good but sometimes the wording on issues that are more than basic is confusing and needs to be explained in terms non accountants can understand. Its ok to refer to IRS documents but itcould be better with definitions and maybe examples a person could understand..
Date published: 2021-04-02
Rated 5 out of 5 by
TooFeathers from
I have used TurboTax since I began filing taxes.
I love how quick and easy the setup is, it breaks everything down so I understand it all and helps me where needed. Great program!
Date published: 2021-04-02
Rated 5 out of 5 by
LeslieCM from
So Easy, Thankfully!
I dread this time of year but Turbo Tax alleviates the uncertainties and questions. A great education into learning about my taxes!
Date published: 2021-04-02
Rated 4 out of 5 by
ernie1492 from
Turbo tax is good
I followed instruction an all went well. It would be nice to see last years info next this year
Date published: 2021-04-02
Rated 5 out of 5 by
Philblahblah from
Great
Simple to use. Will use again, again, again, again, again and again.
Date published: 2021-04-02
Rated 4 out of 5 by
Larry D OH from
Turbo Tax is very good
I would give it 5 stars if it also completed the Regional Tax, but other than that one shortcoming it works great. It takes some of your personal time but quite a savings over paying someone to do your taxes
Date published: 2021-04-02
Rated 5 out of 5 by
Tad2021 from
Most of my questions answered using help function.
I talked to Stephanie and she answered my questions. I took her advice into consideration.
Date published: 2021-04-02
Rated 2 out of 5 by
Aaron 24 from
Too many glitches and scary things ive seen
After using turbotax for years, I am thinking this might be my last year. Ive seen autogenerated amounts in fields that I never entered 3 times on this refund. I helped a co worker with his refund and when we logged back in, his social security number had changed. Very scary. The "live help" you pay for is terrible. Employees have no knowledge of hangups in the system or why Turbo tax will give you certain errors. You cant just jump to certain screens, you have to dig through the process to find certain pages. Really scared of the Audit defense team's knowledge if it were to happen considering I am not too trusting of the process.
All TurboTax® Offerings Reviews - Page 928
Date published: 2021-04-02
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
MsVball from
Returning!
Turbotax makes life so much easier. Have been using for years. Great customer service. Accurate and gets me the highest and best returns. So we'll worth the small cost.
Date published: 2021-04-02
Rated 5 out of 5 by
Floyd 66 from
Thank turbo tax excellent
Very easy excellent service will always use turbo tax and will recommend to friends
Date published: 2021-04-02
Rated 4 out of 5 by
Zebra1389 from
Have used for years
Overall good but sometimes the wording on issues that are more than basic is confusing and needs to be explained in terms non accountants can understand. Its ok to refer to IRS documents but itcould be better with definitions and maybe examples a person could understand..
Date published: 2021-04-02
Rated 5 out of 5 by
TooFeathers from
I have used TurboTax since I began filing taxes.
I love how quick and easy the setup is, it breaks everything down so I understand it all and helps me where needed. Great program!
Date published: 2021-04-02
Rated 5 out of 5 by
LeslieCM from
So Easy, Thankfully!
I dread this time of year but Turbo Tax alleviates the uncertainties and questions. A great education into learning about my taxes!
Date published: 2021-04-02
Rated 4 out of 5 by
ernie1492 from
Turbo tax is good
I followed instruction an all went well. It would be nice to see last years info next this year
Date published: 2021-04-02
Rated 5 out of 5 by
Philblahblah from
Great
Simple to use. Will use again, again, again, again, again and again.
Date published: 2021-04-02
Rated 4 out of 5 by
Larry D OH from
Turbo Tax is very good
I would give it 5 stars if it also completed the Regional Tax, but other than that one shortcoming it works great. It takes some of your personal time but quite a savings over paying someone to do your taxes
Date published: 2021-04-02
Rated 5 out of 5 by
Tad2021 from
Most of my questions answered using help function.
I talked to Stephanie and she answered my questions. I took her advice into consideration.
Date published: 2021-04-02
Rated 2 out of 5 by
Aaron 24 from
Too many glitches and scary things ive seen
After using turbotax for years, I am thinking this might be my last year. Ive seen autogenerated amounts in fields that I never entered 3 times on this refund. I helped a co worker with his refund and when we logged back in, his social security number had changed. Very scary. The "live help" you pay for is terrible. Employees have no knowledge of hangups in the system or why Turbo tax will give you certain errors. You cant just jump to certain screens, you have to dig through the process to find certain pages. Really scared of the Audit defense team's knowledge if it were to happen considering I am not too trusting of the process.
All TurboTax® Offerings Reviews - Page 928
Date published: 2021-04-02