TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Returning! Turbotax makes life so much easier. Have been using for years. Great customer service. Accurate and gets me the highest and best returns. So we'll worth the small cost.
Date published: 2021-04-02
Rated 5 out of 5 by from Thank turbo tax excellent Very easy excellent service will always use turbo tax and will recommend to friends
Date published: 2021-04-02
Rated 4 out of 5 by from Have used for years Overall good but sometimes the wording on issues that are more than basic is confusing and needs to be explained in terms non accountants can understand. Its ok to refer to IRS documents but itcould be better with definitions and maybe examples a person could understand..
Date published: 2021-04-02
Rated 5 out of 5 by from I have used TurboTax since I began filing taxes. I love how quick and easy the setup is, it breaks everything down so I understand it all and helps me where needed. Great program!
Date published: 2021-04-02
Rated 5 out of 5 by from So Easy, Thankfully! I dread this time of year but Turbo Tax alleviates the uncertainties and questions. A great education into learning about my taxes!
Date published: 2021-04-02
Rated 4 out of 5 by from Turbo tax is good I followed instruction an all went well. It would be nice to see last years info next this year
Date published: 2021-04-02
Rated 5 out of 5 by from Great Simple to use. Will use again, again, again, again, again and again.
Date published: 2021-04-02
Rated 4 out of 5 by from Turbo Tax is very good I would give it 5 stars if it also completed the Regional Tax, but other than that one shortcoming it works great. It takes some of your personal time but quite a savings over paying someone to do your taxes
Date published: 2021-04-02
Rated 5 out of 5 by from Most of my questions answered using help function. I talked to Stephanie and she answered my questions. I took her advice into consideration.
Date published: 2021-04-02
Rated 2 out of 5 by from Too many glitches and scary things ive seen After using turbotax for years, I am thinking this might be my last year. Ive seen autogenerated amounts in fields that I never entered 3 times on this refund. I helped a co worker with his refund and when we logged back in, his social security number had changed. Very scary. The "live help" you pay for is terrible. Employees have no knowledge of hangups in the system or why Turbo tax will give you certain errors. You cant just jump to certain screens, you have to dig through the process to find certain pages. Really scared of the Audit defense team's knowledge if it were to happen considering I am not too trusting of the process.
Date published: 2021-04-02
All TurboTax® Offerings Reviews - Page 928
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Returning! Turbotax makes life so much easier. Have been using for years. Great customer service. Accurate and gets me the highest and best returns. So we'll worth the small cost.
Date published: 2021-04-02
Rated 5 out of 5 by from Thank turbo tax excellent Very easy excellent service will always use turbo tax and will recommend to friends
Date published: 2021-04-02
Rated 4 out of 5 by from Have used for years Overall good but sometimes the wording on issues that are more than basic is confusing and needs to be explained in terms non accountants can understand. Its ok to refer to IRS documents but itcould be better with definitions and maybe examples a person could understand..
Date published: 2021-04-02
Rated 5 out of 5 by from I have used TurboTax since I began filing taxes. I love how quick and easy the setup is, it breaks everything down so I understand it all and helps me where needed. Great program!
Date published: 2021-04-02
Rated 5 out of 5 by from So Easy, Thankfully! I dread this time of year but Turbo Tax alleviates the uncertainties and questions. A great education into learning about my taxes!
Date published: 2021-04-02
Rated 4 out of 5 by from Turbo tax is good I followed instruction an all went well. It would be nice to see last years info next this year
Date published: 2021-04-02
Rated 5 out of 5 by from Great Simple to use. Will use again, again, again, again, again and again.
Date published: 2021-04-02
Rated 4 out of 5 by from Turbo Tax is very good I would give it 5 stars if it also completed the Regional Tax, but other than that one shortcoming it works great. It takes some of your personal time but quite a savings over paying someone to do your taxes
Date published: 2021-04-02
Rated 5 out of 5 by from Most of my questions answered using help function. I talked to Stephanie and she answered my questions. I took her advice into consideration.
Date published: 2021-04-02
Rated 2 out of 5 by from Too many glitches and scary things ive seen After using turbotax for years, I am thinking this might be my last year. Ive seen autogenerated amounts in fields that I never entered 3 times on this refund. I helped a co worker with his refund and when we logged back in, his social security number had changed. Very scary. The "live help" you pay for is terrible. Employees have no knowledge of hangups in the system or why Turbo tax will give you certain errors. You cant just jump to certain screens, you have to dig through the process to find certain pages. Really scared of the Audit defense team's knowledge if it were to happen considering I am not too trusting of the process.
Date published: 2021-04-02
All TurboTax® Offerings Reviews - Page 928