TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Great Program The app is easy to understand. Everyone I have spoken with was polite and knowledgeable. Denisha was excellent! Having an expert complete my tax form makes me very confident of the accuracy of my return.
Date published: 2022-02-21
Rated 5 out of 5 by from Excellent TurboTax is the most excellent tech service that I’ve ever used this is the third year in a row that I’ve used it and I’m Totally satisfied with their service is excellent place I love it thank you
Date published: 2022-02-21
Rated 5 out of 5 by from Awesome It took no time to do and the explanations were very helpful
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is Great. Everyone should use Turbo Tax The instructions and directions were easy to follow. Everything is step by step. My only misdirection was towards end when it came time to filing. I got confused with particular instructions on how to e-file. Information became available and I did it! Five Star!
Date published: 2022-02-21
Rated 1 out of 5 by from Never again I have filed my taxes for years myself with Turbo Tax software with success and ease. This year was horrible. Very difficult to get clarity and answers via their program. Trying to go back in and find forms and worksheets were near to impossible. Trying to use the chat required me to "upgrade" to the $199 software to get a question answered. Will not be using this software next year.
Date published: 2022-02-21
Rated 2 out of 5 by from Swing and a miss So easy and convenient but they take every opportunity they can to forcefully charge you some dumb fee.
Date published: 2022-02-21
Rated 3 out of 5 by from It finally got the job done. It got the job done, but it took a lot of needless work and frustration. There were errors in my final return that were caused by TurboTax. Updates failed to load on at least two occasions causing several days of work to finally get it going. The online help people were of no help at all.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is amazing Very easy to use. Assistant was very helpful. Thank you!
Date published: 2022-02-21
Rated 1 out of 5 by from ITS NOT FREE it tells you its free but charges you every time. this will be my last year filing with turbo tax
Date published: 2022-02-21
Rated 5 out of 5 by from Simple to use, timely, and very effective! Accurate and comprehensive -- yet took me less than one full hour in a weekend afternoon to complete (including investment-related guidance), so I found it to be a highly worthwhile product!
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 9267
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Program The app is easy to understand. Everyone I have spoken with was polite and knowledgeable. Denisha was excellent! Having an expert complete my tax form makes me very confident of the accuracy of my return.
Date published: 2022-02-21
Rated 5 out of 5 by from Excellent TurboTax is the most excellent tech service that I’ve ever used this is the third year in a row that I’ve used it and I’m Totally satisfied with their service is excellent place I love it thank you
Date published: 2022-02-21
Rated 5 out of 5 by from Awesome It took no time to do and the explanations were very helpful
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is Great. Everyone should use Turbo Tax The instructions and directions were easy to follow. Everything is step by step. My only misdirection was towards end when it came time to filing. I got confused with particular instructions on how to e-file. Information became available and I did it! Five Star!
Date published: 2022-02-21
Rated 1 out of 5 by from Never again I have filed my taxes for years myself with Turbo Tax software with success and ease. This year was horrible. Very difficult to get clarity and answers via their program. Trying to go back in and find forms and worksheets were near to impossible. Trying to use the chat required me to "upgrade" to the $199 software to get a question answered. Will not be using this software next year.
Date published: 2022-02-21
Rated 2 out of 5 by from Swing and a miss So easy and convenient but they take every opportunity they can to forcefully charge you some dumb fee.
Date published: 2022-02-21
Rated 3 out of 5 by from It finally got the job done. It got the job done, but it took a lot of needless work and frustration. There were errors in my final return that were caused by TurboTax. Updates failed to load on at least two occasions causing several days of work to finally get it going. The online help people were of no help at all.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is amazing Very easy to use. Assistant was very helpful. Thank you!
Date published: 2022-02-21
Rated 1 out of 5 by from ITS NOT FREE it tells you its free but charges you every time. this will be my last year filing with turbo tax
Date published: 2022-02-21
Rated 5 out of 5 by from Simple to use, timely, and very effective! Accurate and comprehensive -- yet took me less than one full hour in a weekend afternoon to complete (including investment-related guidance), so I found it to be a highly worthwhile product!
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 9267