TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Simple and easy I like doing my taxes with turbo they make it so simple to understand and file by yourself
Date published: 2022-03-15
Rated 4 out of 5 by from software is difficult to operate outside of tax pr online personal help can be great or terrible depending on skill of representative...eg Deborah was great on 3/15/22
Date published: 2022-03-15
Rated 5 out of 5 by from turbo tax is amazing i love love doing my taxes with turbo tax so reliable easy and best customer service
Date published: 2022-03-15
Rated 3 out of 5 by from Meh Having to install updates every time I open my return takes forever and is really annoying. Since the update always is the same size it would appear to be the same update every time. Last year tech support walked me through the steps to stop getting the update. The steps didn't work last year and they don't work this year. Today I couldn't e-file until, you guessed it, I installed the update.
Date published: 2022-03-15
Rated 5 out of 5 by from Awesome Live Help - Yolanda Yolanda - Live Help Expert was very pleasant and helpful to me during my filing session
Date published: 2022-03-15
Rated 5 out of 5 by from Thank goodness for Turbotax! Turbotax has made filing my very complicated taxes so easy. Highly recommend this product.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is well worth the cost! I have been using TurboTax for many years. TurboTax is straightforward to use with a lot of tips and textual assistance.
Date published: 2022-03-15
Rated 1 out of 5 by from To many flaws in the 2021 TurboTax Self-Emloyeed Questions or should I say box’s came up that i had never seen before. When I needed help I turned to to the live support. They could not help either. I spent way to many hours trying to find answers to questions and far to many hours doing my taxes this year because there weren’t explanations on questions and there weren’t answers to choose from that applied.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax Review Easy to enter Information, screens are easy to use.
Date published: 2022-03-15
Rated 5 out of 5 by from Great Service Great software for someone who only works with a W-2 and has the employee mindset.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 9266
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Simple and easy I like doing my taxes with turbo they make it so simple to understand and file by yourself
Date published: 2022-03-15
Rated 4 out of 5 by from software is difficult to operate outside of tax pr online personal help can be great or terrible depending on skill of representative...eg Deborah was great on 3/15/22
Date published: 2022-03-15
Rated 5 out of 5 by from turbo tax is amazing i love love doing my taxes with turbo tax so reliable easy and best customer service
Date published: 2022-03-15
Rated 3 out of 5 by from Meh Having to install updates every time I open my return takes forever and is really annoying. Since the update always is the same size it would appear to be the same update every time. Last year tech support walked me through the steps to stop getting the update. The steps didn't work last year and they don't work this year. Today I couldn't e-file until, you guessed it, I installed the update.
Date published: 2022-03-15
Rated 5 out of 5 by from Awesome Live Help - Yolanda Yolanda - Live Help Expert was very pleasant and helpful to me during my filing session
Date published: 2022-03-15
Rated 5 out of 5 by from Thank goodness for Turbotax! Turbotax has made filing my very complicated taxes so easy. Highly recommend this product.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is well worth the cost! I have been using TurboTax for many years. TurboTax is straightforward to use with a lot of tips and textual assistance.
Date published: 2022-03-15
Rated 1 out of 5 by from To many flaws in the 2021 TurboTax Self-Emloyeed Questions or should I say box’s came up that i had never seen before. When I needed help I turned to to the live support. They could not help either. I spent way to many hours trying to find answers to questions and far to many hours doing my taxes this year because there weren’t explanations on questions and there weren’t answers to choose from that applied.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax Review Easy to enter Information, screens are easy to use.
Date published: 2022-03-15
Rated 5 out of 5 by from Great Service Great software for someone who only works with a W-2 and has the employee mindset.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 9266