TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Difficult to navigate to specific of the return I wanted to update my over payment on my 2019 return. It took me 30 minutes to find the right section. I wanted to change my estimated payments for 2021. Still did not get them produced with the correct numbers. In general, I find this cloud version unfriendly. The version that I could pay for and load on my computer was easier to navigate.
Date published: 2021-02-24
Rated 5 out of 5 by from very good First time doing it I love it my soninlaw help to do it.
Date published: 2021-02-24
Rated 5 out of 5 by from Have used Turbotax for many years Easy to use and understand. The instructions are very clear.
Date published: 2021-02-24
Rated 5 out of 5 by from TURBO TAX IS GOOD SOFTWARE Have used turbo tax exclusively since 1984. That should tell you what I think about it. I really think I should get a year FREE
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo Tax makes your live easier You should be able to do your taxes in a couple of hours even if you have interest, dividends and stock sales and a minor small business. However, the education sections (1099T &Q) on the federal return and the VA 529 plan carry forward credits could really use better explanations as they are very confusing.
Date published: 2021-02-24
Rated 4 out of 5 by from To is a simple way to file taxes This is my 3rd year using them each time I have a little trouble with areas. It always shows me step by step how to fix my problem.
Date published: 2021-02-24
Rated 1 out of 5 by from Says it’s free Says it’s free but as you go along you all of a sudden need to upgrade, then there’s another fee for direct deposit. Free went to $120, looks like after 10 years I’m finding someone else to do my taxes
Date published: 2021-02-24
Rated 3 out of 5 by from Surprise $40 charge in the end to have money taken I was disappointed when I was charged $40 per sate and federal but then another $40 to have the payment out if my refund? Come on guys....
Date published: 2021-02-24
Rated 5 out of 5 by from Wouldn't use any other service Used Turbo Tax for years and have never had a problem with the service.
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax I have been using TurboTax for over 10 years now and always have a great experience!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 9265
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Difficult to navigate to specific of the return I wanted to update my over payment on my 2019 return. It took me 30 minutes to find the right section. I wanted to change my estimated payments for 2021. Still did not get them produced with the correct numbers. In general, I find this cloud version unfriendly. The version that I could pay for and load on my computer was easier to navigate.
Date published: 2021-02-24
Rated 5 out of 5 by from very good First time doing it I love it my soninlaw help to do it.
Date published: 2021-02-24
Rated 5 out of 5 by from Have used Turbotax for many years Easy to use and understand. The instructions are very clear.
Date published: 2021-02-24
Rated 5 out of 5 by from TURBO TAX IS GOOD SOFTWARE Have used turbo tax exclusively since 1984. That should tell you what I think about it. I really think I should get a year FREE
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo Tax makes your live easier You should be able to do your taxes in a couple of hours even if you have interest, dividends and stock sales and a minor small business. However, the education sections (1099T &Q) on the federal return and the VA 529 plan carry forward credits could really use better explanations as they are very confusing.
Date published: 2021-02-24
Rated 4 out of 5 by from To is a simple way to file taxes This is my 3rd year using them each time I have a little trouble with areas. It always shows me step by step how to fix my problem.
Date published: 2021-02-24
Rated 1 out of 5 by from Says it’s free Says it’s free but as you go along you all of a sudden need to upgrade, then there’s another fee for direct deposit. Free went to $120, looks like after 10 years I’m finding someone else to do my taxes
Date published: 2021-02-24
Rated 3 out of 5 by from Surprise $40 charge in the end to have money taken I was disappointed when I was charged $40 per sate and federal but then another $40 to have the payment out if my refund? Come on guys....
Date published: 2021-02-24
Rated 5 out of 5 by from Wouldn't use any other service Used Turbo Tax for years and have never had a problem with the service.
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax I have been using TurboTax for over 10 years now and always have a great experience!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 9265