TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Tax Advisors Didn't Understand I spoke with 2 tax advisors while I was trying to file. They were friendly and tried to be helpful, but didn't understand my complicated 1099-G (unemployment benefits) 2022 situation. I called the Iowa Unemployment Office, who told me to look at IRS publication 525. I found the answer I needed using this document.
Date published: 2023-02-27
Rated 5 out of 5 by from Happy customer Extremely easy to use and love the software highly recommend
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo tax is the best Turbo tax CPA ARE THE BEST couldn't have done it myself
Date published: 2023-02-27
Rated 4 out of 5 by from I Love Turbo Tax!!! Turbo Tax is so simple and easy to use. They pretty much do all of the work for you. I have used Turbo Tax to file my taxes for several years now and my refund amount has been accurate every single time, I know because I compared with other online tax preparation services. What makes Turbo tax better than other online tax prep services, is how simple and it is to use, and if you are unsure of what is being asked for or of why you have to give them certain info or of how they came up with a specific amount there is a help button for each individual step throughout the entire filing process. Thank you Turbo Tax for making filing my taxes a whole lot less stressful!
Date published: 2023-02-27
Rated 4 out of 5 by from Turbo Tax I think it is free but it is not Every year I have to pay
Date published: 2023-02-27
Rated 5 out of 5 by from Reliability I find Turbotax easy to use and up-to-date. I've used it for years and have recommended it to others.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax - Easy to use Turbo Tax is an awesome tool for anyone filing their taxes. It offers a supportive and comfortable experience for users, with helpful prompts and additional information for tricky questions.
Date published: 2023-02-27
Rated 4 out of 5 by from Mostly great. One difficulty. Very confusing on treatment or foreign tax credit.
Date published: 2023-02-27
Rated 2 out of 5 by from Turbo Tax let me down this year. I spent almost 6 hours trying to troubleshoot why TT would not respond to input. This included two lengthy phone calls where the techies could not figure it out either. In the end, TT had an operator error wherein you had to double click on a specific box before you could enter input. I did not complain about that. But in the end when I am trying to efile my state taxes and federal ones together, once again they have a programming error. I give up. I found a workaround. Give up on trying to do state tax through them. I will print it out and send it in. With all the updates we sit through, you could at least keep your own house in order.
Date published: 2023-02-27
Rated 5 out of 5 by from amanzing i just love turbo tax very helpful definitely going to always use turbo tax wouldnt have it any other way
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9261
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Tax Advisors Didn't Understand I spoke with 2 tax advisors while I was trying to file. They were friendly and tried to be helpful, but didn't understand my complicated 1099-G (unemployment benefits) 2022 situation. I called the Iowa Unemployment Office, who told me to look at IRS publication 525. I found the answer I needed using this document.
Date published: 2023-02-27
Rated 5 out of 5 by from Happy customer Extremely easy to use and love the software highly recommend
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo tax is the best Turbo tax CPA ARE THE BEST couldn't have done it myself
Date published: 2023-02-27
Rated 4 out of 5 by from I Love Turbo Tax!!! Turbo Tax is so simple and easy to use. They pretty much do all of the work for you. I have used Turbo Tax to file my taxes for several years now and my refund amount has been accurate every single time, I know because I compared with other online tax preparation services. What makes Turbo tax better than other online tax prep services, is how simple and it is to use, and if you are unsure of what is being asked for or of why you have to give them certain info or of how they came up with a specific amount there is a help button for each individual step throughout the entire filing process. Thank you Turbo Tax for making filing my taxes a whole lot less stressful!
Date published: 2023-02-27
Rated 4 out of 5 by from Turbo Tax I think it is free but it is not Every year I have to pay
Date published: 2023-02-27
Rated 5 out of 5 by from Reliability I find Turbotax easy to use and up-to-date. I've used it for years and have recommended it to others.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax - Easy to use Turbo Tax is an awesome tool for anyone filing their taxes. It offers a supportive and comfortable experience for users, with helpful prompts and additional information for tricky questions.
Date published: 2023-02-27
Rated 4 out of 5 by from Mostly great. One difficulty. Very confusing on treatment or foreign tax credit.
Date published: 2023-02-27
Rated 2 out of 5 by from Turbo Tax let me down this year. I spent almost 6 hours trying to troubleshoot why TT would not respond to input. This included two lengthy phone calls where the techies could not figure it out either. In the end, TT had an operator error wherein you had to double click on a specific box before you could enter input. I did not complain about that. But in the end when I am trying to efile my state taxes and federal ones together, once again they have a programming error. I give up. I found a workaround. Give up on trying to do state tax through them. I will print it out and send it in. With all the updates we sit through, you could at least keep your own house in order.
Date published: 2023-02-27
Rated 5 out of 5 by from amanzing i just love turbo tax very helpful definitely going to always use turbo tax wouldnt have it any other way
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9261