TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
Lordeib23 from
It's Okay
I like the procedure, but the fees are getting a little excessive.
Date published: 2023-02-26
Rated 5 out of 5 by
recrem drawde from
Turbo Tax is AMAZING!
They make is so easy to prepare and file taxes. I will use them every year!
Date published: 2023-02-26
Rated 5 out of 5 by
Bub C from
so easy
very easy to use. thank you for being free. very helpful
Date published: 2023-02-26
Rated 5 out of 5 by
LaFee1971 from
Awesome
Did wonderful job helping me with my taxes got excellent help got excellent advice
Date published: 2023-02-26
Rated 1 out of 5 by
CAM19382 from
Very buggy product this year
Have been using TurboTax for 10+ years and in the past, it functioned great. The 2022 TurboTax Deluxe gave us a ton of errors when adding income via a 1099-NEC. And the error messages were very difficult to understand and resolve. It added hours to a simple return. We had to clear these errors or the returns couldn't be submitted. We couldn't get a hold of product support.
Date published: 2023-02-26
Rated 5 out of 5 by
nickyroo9 from
Easy to Do my Taxes!
Very simple, Easy to Do my Taxes! Will definitely use next time.
Date published: 2023-02-26
Rated 2 out of 5 by
Edwin11 from
Full Service Costs Way Too Much
My experience with my tax preparer was fine. But the cost of this service is very overpriced. Charging solopreneurs an extreme amount, although they are just starting and don't make a lot of income yet, is ridiculous.
Date published: 2023-02-26
Rated 5 out of 5 by
HaleyS1217 from
Love TurboTax
Last year, tried to use H & R Block. They did fine but it was so much more expensive and I felt like I didn't really know what they were doing (not that I thought anything bad was happening, just felt out of control). Turbo Tax is easy to use and very helpful. Definitely prefer it.
Date published: 2023-02-26
Rated 5 out of 5 by
MomGardens from
very helpful
very helpful and thorough. it was good to know everything was checked
Date published: 2023-02-26
Rated 5 out of 5 by
EmK7 from
Great Customer Service
The chat with the representative was easy and efficient. I really enjoyed the share screen capabilities.
All TurboTax® Offerings Reviews - Page 9255
Date published: 2023-02-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Lordeib23 from
It's Okay
I like the procedure, but the fees are getting a little excessive.
Date published: 2023-02-26
Rated 5 out of 5 by
recrem drawde from
Turbo Tax is AMAZING!
They make is so easy to prepare and file taxes. I will use them every year!
Date published: 2023-02-26
Rated 5 out of 5 by
Bub C from
so easy
very easy to use. thank you for being free. very helpful
Date published: 2023-02-26
Rated 5 out of 5 by
LaFee1971 from
Awesome
Did wonderful job helping me with my taxes got excellent help got excellent advice
Date published: 2023-02-26
Rated 1 out of 5 by
CAM19382 from
Very buggy product this year
Have been using TurboTax for 10+ years and in the past, it functioned great. The 2022 TurboTax Deluxe gave us a ton of errors when adding income via a 1099-NEC. And the error messages were very difficult to understand and resolve. It added hours to a simple return. We had to clear these errors or the returns couldn't be submitted. We couldn't get a hold of product support.
Date published: 2023-02-26
Rated 5 out of 5 by
nickyroo9 from
Easy to Do my Taxes!
Very simple, Easy to Do my Taxes! Will definitely use next time.
Date published: 2023-02-26
Rated 2 out of 5 by
Edwin11 from
Full Service Costs Way Too Much
My experience with my tax preparer was fine. But the cost of this service is very overpriced. Charging solopreneurs an extreme amount, although they are just starting and don't make a lot of income yet, is ridiculous.
Date published: 2023-02-26
Rated 5 out of 5 by
HaleyS1217 from
Love TurboTax
Last year, tried to use H & R Block. They did fine but it was so much more expensive and I felt like I didn't really know what they were doing (not that I thought anything bad was happening, just felt out of control). Turbo Tax is easy to use and very helpful. Definitely prefer it.
Date published: 2023-02-26
Rated 5 out of 5 by
MomGardens from
very helpful
very helpful and thorough. it was good to know everything was checked
Date published: 2023-02-26
Rated 5 out of 5 by
EmK7 from
Great Customer Service
The chat with the representative was easy and efficient. I really enjoyed the share screen capabilities.
All TurboTax® Offerings Reviews - Page 9255
Date published: 2023-02-26