TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281635 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is the best!!!! Turbo Tax make the process so easy. It’s quick and you can be confident it will be correct.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is great and easy to use. Turbo Tax was very helpful and easy to navigate. I didn't have to click around, just answer questions as the software guided me through.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy Peasy I really Liked that there was help if I needed it.
Date published: 2021-03-01
Rated 2 out of 5 by from 2020 was not a good year for Turbo Tax. I've been loyal to Turbo Tax for around 15 years. The 2020 return is the first to have a bunch of issues. First, my mortgage interest wasn't appropriately calculated. After some research I saw this was a common problem and had to "modify" my 1098s as a work around to what should be a simple mathematical error by the software. Then my State return was "rejected" and had to be resubmitted. Turbotax stated this was due to a "software error". So... overall, I'm not thrilled with turbo tax's performance this year. It really feels like they dropped the ball.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax is awesome It was really good. I appreciate the helpful questions and everything that yall did to helo me file my taxes.
Date published: 2021-03-01
Rated 4 out of 5 by from Better options I like that the free version includes filing state taxes! thank you.
Date published: 2021-03-01
Rated 2 out of 5 by from Not as easy as it used to be! I've used TurboTax for a few years now, and have found it to be pretty simple and fast. This year, however, it was anything but easy or fast, even though my forms and situation hasn't changed. Took me more than twice the time, and the interface has no flow and ease of use. Additionally, they're charging $40 to deduct the cost from my refund amount. That's new to me. I'll be looking for another way next year.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is super helpful! This was my first time filing my own taxes and with turbo tax help everything went well. I really enjoyed this app. Will be using this every year!
Date published: 2021-03-01
Rated 3 out of 5 by from Help was great but there were glitches It seems it didn't want to take values then went and redid federal when state doubled a W-2
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is great! I have used TurboTax for several years and it keeps getting easier! It imports information that makes the job of filing taxes simple. it walks you thru each step even when you tell it that you want to go step by step instead of the recommended way. i recommend TurboTax for anyone that wants a smooth filing experience
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9254
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is the best!!!! Turbo Tax make the process so easy. It’s quick and you can be confident it will be correct.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is great and easy to use. Turbo Tax was very helpful and easy to navigate. I didn't have to click around, just answer questions as the software guided me through.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy Peasy I really Liked that there was help if I needed it.
Date published: 2021-03-01
Rated 2 out of 5 by from 2020 was not a good year for Turbo Tax. I've been loyal to Turbo Tax for around 15 years. The 2020 return is the first to have a bunch of issues. First, my mortgage interest wasn't appropriately calculated. After some research I saw this was a common problem and had to "modify" my 1098s as a work around to what should be a simple mathematical error by the software. Then my State return was "rejected" and had to be resubmitted. Turbotax stated this was due to a "software error". So... overall, I'm not thrilled with turbo tax's performance this year. It really feels like they dropped the ball.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax is awesome It was really good. I appreciate the helpful questions and everything that yall did to helo me file my taxes.
Date published: 2021-03-01
Rated 4 out of 5 by from Better options I like that the free version includes filing state taxes! thank you.
Date published: 2021-03-01
Rated 2 out of 5 by from Not as easy as it used to be! I've used TurboTax for a few years now, and have found it to be pretty simple and fast. This year, however, it was anything but easy or fast, even though my forms and situation hasn't changed. Took me more than twice the time, and the interface has no flow and ease of use. Additionally, they're charging $40 to deduct the cost from my refund amount. That's new to me. I'll be looking for another way next year.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is super helpful! This was my first time filing my own taxes and with turbo tax help everything went well. I really enjoyed this app. Will be using this every year!
Date published: 2021-03-01
Rated 3 out of 5 by from Help was great but there were glitches It seems it didn't want to take values then went and redid federal when state doubled a W-2
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is great! I have used TurboTax for several years and it keeps getting easier! It imports information that makes the job of filing taxes simple. it walks you thru each step even when you tell it that you want to go step by step instead of the recommended way. i recommend TurboTax for anyone that wants a smooth filing experience
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9254