TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Great tax helper I recibe a great service, always on touch with us. Thanks
Date published: 2021-02-22
Rated 5 out of 5 by from Yay Turbo Tax It makes doing taxes so easy. I feel good about the result and know I am getting the best refund I can all for an affordable price.
Date published: 2021-02-22
Rated 5 out of 5 by from excellent Quick and Easy to use. I would recommend this site to everyone. Quick step by step guide.
Date published: 2021-02-22
Rated 4 out of 5 by from Great Service For Filing Great Service! It Was A Struggle For Me To File Them Since I Moved Out From Texas To California... Jan 1, 2020 To Nov 5 2020
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax was awesome. Beatrice on the return phone call, which was exactly the time as sent to me, was excellent and was able to solve my issue and get back with me very quickly with an answer.
Date published: 2021-02-22
Rated 1 out of 5 by from Not as great this year A few issues came up that will make me reconsider utilizing this service next year (after using TurboTax for nearly 10 years): - After filling out all info (income, deductions, etc), I was told I couldn't file until the K-1 form was filled out. This did not actually apply to me, and I can only assume something was carried over from 11 years ago when we received an inheritance (though, to my memory, this has never popped up since). - The 'live help' function did not work for me, so I was left baffled about the K-1 situation (not to mention feeling like I didn't get my money's worth for the live help). In the end, I deleted the form to get through the filing. - I did not realize there was a $40 charge for using my federal refund to pay the TurboTax service fees. But when it was time to finalize all payment, there it was as a line item. By this point I was too exhausted to go back and opt out, so I just paid the $40.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy and efficient once again! Ease of use and accuracy are extremely helpful. Live expert assistance was extremely helpful and reassuring.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy to manuever. It took me a couple of days because I like to go back and double check all my numbers, but the system saved all my information and even had all my info from last year.. Its great.
Date published: 2021-02-22
Rated 5 out of 5 by from Excellent product This has been a super easy process for the last seven years. Very user friendly.
Date published: 2021-02-22
Rated 5 out of 5 by from Awesome! It is straightforward, and simple to use. E-file saves a lot of work.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 9253
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great tax helper I recibe a great service, always on touch with us. Thanks
Date published: 2021-02-22
Rated 5 out of 5 by from Yay Turbo Tax It makes doing taxes so easy. I feel good about the result and know I am getting the best refund I can all for an affordable price.
Date published: 2021-02-22
Rated 5 out of 5 by from excellent Quick and Easy to use. I would recommend this site to everyone. Quick step by step guide.
Date published: 2021-02-22
Rated 4 out of 5 by from Great Service For Filing Great Service! It Was A Struggle For Me To File Them Since I Moved Out From Texas To California... Jan 1, 2020 To Nov 5 2020
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax was awesome. Beatrice on the return phone call, which was exactly the time as sent to me, was excellent and was able to solve my issue and get back with me very quickly with an answer.
Date published: 2021-02-22
Rated 1 out of 5 by from Not as great this year A few issues came up that will make me reconsider utilizing this service next year (after using TurboTax for nearly 10 years): - After filling out all info (income, deductions, etc), I was told I couldn't file until the K-1 form was filled out. This did not actually apply to me, and I can only assume something was carried over from 11 years ago when we received an inheritance (though, to my memory, this has never popped up since). - The 'live help' function did not work for me, so I was left baffled about the K-1 situation (not to mention feeling like I didn't get my money's worth for the live help). In the end, I deleted the form to get through the filing. - I did not realize there was a $40 charge for using my federal refund to pay the TurboTax service fees. But when it was time to finalize all payment, there it was as a line item. By this point I was too exhausted to go back and opt out, so I just paid the $40.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy and efficient once again! Ease of use and accuracy are extremely helpful. Live expert assistance was extremely helpful and reassuring.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy to manuever. It took me a couple of days because I like to go back and double check all my numbers, but the system saved all my information and even had all my info from last year.. Its great.
Date published: 2021-02-22
Rated 5 out of 5 by from Excellent product This has been a super easy process for the last seven years. Very user friendly.
Date published: 2021-02-22
Rated 5 out of 5 by from Awesome! It is straightforward, and simple to use. E-file saves a lot of work.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 9253