TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from glad to have extra service Patty was great in helping me for a second pair of eyes
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is awesome Quick and user friendly. Will be using for every year's filings
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is exquisite They think of and check for everything and all you have to do is sit on the couch.
Date published: 2023-02-26
Rated 4 out of 5 by from Does a Generally Competent Job We had a small balance due with our state return, and as we were going through the TurboTax section on payment options, we chose the online payment option where we would log into our state's website and make the payment via direct payment to our bank account. Surprisingly, TurboTax ignored our choice and included a payment coupon that we were to mail in to our state with a check for the balance due. It ignored our choice of paying online.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax has easy to follow instructions and I do not feel pressured to complete my return. I like that I can review any part of my return before submitting it for filing.
Date published: 2023-02-26
Rated 4 out of 5 by from 2022 KFF ALOT OF UNNESSARY QUESTIONS AND LINE TO DELETE OUT
Date published: 2023-02-26
Rated 5 out of 5 by from Awesome! Quick and easy. Takes the stress out of a stressful situation. Couldn't ask for better!
Date published: 2023-02-26
Rated 5 out of 5 by from SUPER CONVIENT PROCESS GOOD AND SIMPLE. THE ONLY THING I WOULD HAVE CHANGED IS MAKE IT EASISER AND SIMPLER TO ENTER A 1099.
Date published: 2023-02-26
Rated 3 out of 5 by from Easier than a I expected Easier than I expected except trying to enter my license code that I bought from costco. The payment page did not reflect the license code and after talking to support team they advise they did not know why the discount code was not working even though the system gave us a purchase code accepted
Date published: 2023-02-26
Rated 1 out of 5 by from Complete rip-off and wouldn't recommend to anyone the amount of fees that were added to my account because of basic deductions, and the added charges because I lost money stock trading is absolutely absurd. These are simple deductions and we as customers should not have to pay 40-50 dollars extra for each of those deductions is a complete and utter rip-off.
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9251
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from glad to have extra service Patty was great in helping me for a second pair of eyes
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is awesome Quick and user friendly. Will be using for every year's filings
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is exquisite They think of and check for everything and all you have to do is sit on the couch.
Date published: 2023-02-26
Rated 4 out of 5 by from Does a Generally Competent Job We had a small balance due with our state return, and as we were going through the TurboTax section on payment options, we chose the online payment option where we would log into our state's website and make the payment via direct payment to our bank account. Surprisingly, TurboTax ignored our choice and included a payment coupon that we were to mail in to our state with a check for the balance due. It ignored our choice of paying online.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax has easy to follow instructions and I do not feel pressured to complete my return. I like that I can review any part of my return before submitting it for filing.
Date published: 2023-02-26
Rated 4 out of 5 by from 2022 KFF ALOT OF UNNESSARY QUESTIONS AND LINE TO DELETE OUT
Date published: 2023-02-26
Rated 5 out of 5 by from Awesome! Quick and easy. Takes the stress out of a stressful situation. Couldn't ask for better!
Date published: 2023-02-26
Rated 5 out of 5 by from SUPER CONVIENT PROCESS GOOD AND SIMPLE. THE ONLY THING I WOULD HAVE CHANGED IS MAKE IT EASISER AND SIMPLER TO ENTER A 1099.
Date published: 2023-02-26
Rated 3 out of 5 by from Easier than a I expected Easier than I expected except trying to enter my license code that I bought from costco. The payment page did not reflect the license code and after talking to support team they advise they did not know why the discount code was not working even though the system gave us a purchase code accepted
Date published: 2023-02-26
Rated 1 out of 5 by from Complete rip-off and wouldn't recommend to anyone the amount of fees that were added to my account because of basic deductions, and the added charges because I lost money stock trading is absolutely absurd. These are simple deductions and we as customers should not have to pay 40-50 dollars extra for each of those deductions is a complete and utter rip-off.
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9251