TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Easy to use Easy to use system, super helpful and stress free.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is great I found the web site very easy to follow and will use it again
Date published: 2022-04-18
Rated 5 out of 5 by from made filing easy for small business Small business owner here. Going through Turbo Tax made doing this years taxes very easy and stress free.
Date published: 2022-04-18
Rated 3 out of 5 by from Used TurboTax for a while, this might be the last. Long time TurboTax user (10+ years). I do enjoy the intuitiveness, and user experience. I had AMAZING interactions with the CPA support staff to walk through some questions. They are truly outstanding. However, it still very much feels like I'm paying too much. I also had a very negative issue last year where the W2 input was not accurate, and I ended up getting a letter from the IRS to pay an additional $5000, with a $2000 fine from the IRS because the information was confusing. I would HIGHLY recommend adding a "Recommendations" portion to your TurboTax experience for users to understand what they should do to lower their tax burden. Everyone pays their taxes, but I feel like I'm losing out significantly by not going to HR Block.
Date published: 2022-04-18
Rated 4 out of 5 by from Frustrating Easy until I could not e-file my Mass. Tax. for no particular reason. It kept asking me to enter a number that did not apply.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax is great! I've been using turbo tax for many many years to accomplish my personal and business taxes along with other family and friends. I absolutely love this software.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax needs more help on cryptocurreny convers Not enough instructions in converting crypto account dowloads to upload into TurboTax. Was not able to take info from Binance.us and upload into TurboTax.
Date published: 2022-04-18
Rated 5 out of 5 by from Great Software I have used Turbo Tax for at least 20 years! It is easy and convenient for me.
Date published: 2022-04-18
Rated 2 out of 5 by from Its not that easy I am not impressed with turbo tax with regards to LLC it doesn't give you much info
Date published: 2022-04-18
Rated 5 out of 5 by from Easy & quick ! So much easier than manual filing, and the fees get made-up in the extra savings I wouldn't have known about, anyways ! Great
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 926
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use Easy to use system, super helpful and stress free.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is great I found the web site very easy to follow and will use it again
Date published: 2022-04-18
Rated 5 out of 5 by from made filing easy for small business Small business owner here. Going through Turbo Tax made doing this years taxes very easy and stress free.
Date published: 2022-04-18
Rated 3 out of 5 by from Used TurboTax for a while, this might be the last. Long time TurboTax user (10+ years). I do enjoy the intuitiveness, and user experience. I had AMAZING interactions with the CPA support staff to walk through some questions. They are truly outstanding. However, it still very much feels like I'm paying too much. I also had a very negative issue last year where the W2 input was not accurate, and I ended up getting a letter from the IRS to pay an additional $5000, with a $2000 fine from the IRS because the information was confusing. I would HIGHLY recommend adding a "Recommendations" portion to your TurboTax experience for users to understand what they should do to lower their tax burden. Everyone pays their taxes, but I feel like I'm losing out significantly by not going to HR Block.
Date published: 2022-04-18
Rated 4 out of 5 by from Frustrating Easy until I could not e-file my Mass. Tax. for no particular reason. It kept asking me to enter a number that did not apply.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax is great! I've been using turbo tax for many many years to accomplish my personal and business taxes along with other family and friends. I absolutely love this software.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax needs more help on cryptocurreny convers Not enough instructions in converting crypto account dowloads to upload into TurboTax. Was not able to take info from Binance.us and upload into TurboTax.
Date published: 2022-04-18
Rated 5 out of 5 by from Great Software I have used Turbo Tax for at least 20 years! It is easy and convenient for me.
Date published: 2022-04-18
Rated 2 out of 5 by from Its not that easy I am not impressed with turbo tax with regards to LLC it doesn't give you much info
Date published: 2022-04-18
Rated 5 out of 5 by from Easy & quick ! So much easier than manual filing, and the fees get made-up in the extra savings I wouldn't have known about, anyways ! Great
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 926