TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Software issue with e-filing Iowa State Tax return Not able to perform on-line payment process to e-file Iowa State tax return. Requested help to make payment by phone, representative was confused by my request, put me on hold for over 15 minutes, never got back to me and was eventually cut off. Poor customer service.
Date published: 2021-03-29
Rated 5 out of 5 by from makes life easier I was prepared for a difficult time as I am not the best at this sort of stuff, but surprisingly it was pretty straight forward.
Date published: 2021-03-29
Rated 5 out of 5 by from Really East I am a first time user of TurboTax and it was really easy. I was surprised at how easy it was. The tips along the way made it even easier than I thought.
Date published: 2021-03-29
Rated 5 out of 5 by from Turbo Tax is great & easy to use Very easy to use. I'm so glad that this product is an option for anyone who wants to do their own taxes. Simple. Thank you
Date published: 2021-03-29
Rated 5 out of 5 by from TurboTax Makes It Easy I've used TurboTax now for many years. I have a fairly complex tax return, but it was even more complex when I had rental property. TurboTax takes the stress out of tax season. I do have a suggestion regarding charitable contributions. Please have the software sort the charitable organizations into alphabetical order. We give to many charities, and being out of alphabetical order makes it confusing sometimes.
Date published: 2021-03-29
Rated 5 out of 5 by from Turbo Tax is Awesome I used Turbo Tax for the last 2 years and love it - Very user friendly and easy to navigate!!
Date published: 2021-03-29
Rated 5 out of 5 by from EASY! I feel so secure and safe and represented well with TurboTax. Annually use and never had a problem
Date published: 2021-03-29
Rated 5 out of 5 by from Turbo Tax makes tax time not so dreadful! Thanks! I had some difficulty due to not having an IP Pin, but Turbo Tax walked me through filing by mail with no difficulties.
Date published: 2021-03-29
Rated 5 out of 5 by from simple and easy I've used TurboTax for years... they ask all the questions and do most of the hard work so I can rest easy that everything is covered.
Date published: 2021-03-29
Rated 4 out of 5 by from Easy Peasy East Fast helpful reliable and when returned for an error easily fixed
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 926
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Software issue with e-filing Iowa State Tax return Not able to perform on-line payment process to e-file Iowa State tax return. Requested help to make payment by phone, representative was confused by my request, put me on hold for over 15 minutes, never got back to me and was eventually cut off. Poor customer service.
Date published: 2021-03-29
Rated 5 out of 5 by from makes life easier I was prepared for a difficult time as I am not the best at this sort of stuff, but surprisingly it was pretty straight forward.
Date published: 2021-03-29
Rated 5 out of 5 by from Really East I am a first time user of TurboTax and it was really easy. I was surprised at how easy it was. The tips along the way made it even easier than I thought.
Date published: 2021-03-29
Rated 5 out of 5 by from Turbo Tax is great & easy to use Very easy to use. I'm so glad that this product is an option for anyone who wants to do their own taxes. Simple. Thank you
Date published: 2021-03-29
Rated 5 out of 5 by from TurboTax Makes It Easy I've used TurboTax now for many years. I have a fairly complex tax return, but it was even more complex when I had rental property. TurboTax takes the stress out of tax season. I do have a suggestion regarding charitable contributions. Please have the software sort the charitable organizations into alphabetical order. We give to many charities, and being out of alphabetical order makes it confusing sometimes.
Date published: 2021-03-29
Rated 5 out of 5 by from Turbo Tax is Awesome I used Turbo Tax for the last 2 years and love it - Very user friendly and easy to navigate!!
Date published: 2021-03-29
Rated 5 out of 5 by from EASY! I feel so secure and safe and represented well with TurboTax. Annually use and never had a problem
Date published: 2021-03-29
Rated 5 out of 5 by from Turbo Tax makes tax time not so dreadful! Thanks! I had some difficulty due to not having an IP Pin, but Turbo Tax walked me through filing by mail with no difficulties.
Date published: 2021-03-29
Rated 5 out of 5 by from simple and easy I've used TurboTax for years... they ask all the questions and do most of the hard work so I can rest easy that everything is covered.
Date published: 2021-03-29
Rated 4 out of 5 by from Easy Peasy East Fast helpful reliable and when returned for an error easily fixed
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 926