TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281592 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy Very user friendly. I helped guide my kids through their first taxes with TurboTax.
Date published: 2021-03-01
Rated 5 out of 5 by from easy to use it does not offer everything but it gets the job done
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Does not take long to prepare your taxes just answer the questions and done.
Date published: 2021-03-01
Rated 3 out of 5 by from Its pretty good but makes you to go in circles I feel that if I check out a form as I am not sure what I am doing. And decide its not something I need to use but if any info was ever put in and then deleted you get stuck in a circle but if you pay you are told you can just delete it. So it cost me $210 to find out I just needed to delete the form. Pretty sad for low income folks.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Easy and detailed. Took me step by step and if i didn't understand something, It had a great explanation for me to review.
Date published: 2021-03-01
Rated 4 out of 5 by from TurboTax is great! Easy to follow and input information. HELP is great when needed!
Date published: 2021-03-01
Rated 5 out of 5 by from The experience is very nice. I like the step by step process which makes things clearer and simpler.
Date published: 2021-03-01
Rated 3 out of 5 by from Only OK, Why? The tax code makes the usually pleasant TurboTax user interface suffer; the previous versions were much better; the tax code layered complexity torpedos TurboTax simplicity. TurboTax error sniffing triggers Tax Code issues tendered in tax code command language with no guidance, only frustrations requiring a TurboTax help call. So, it works, but it's not getting more manageable. I fear that’s what they want.
Date published: 2021-03-01
Rated 5 out of 5 by from They have been great Easy and thorough. Helped me to work through some changes that took place this year.
Date published: 2021-03-01
Rated 5 out of 5 by from Yay Turbo Straight forward and easy to use. Good phone help, as well.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9245
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Very user friendly. I helped guide my kids through their first taxes with TurboTax.
Date published: 2021-03-01
Rated 5 out of 5 by from easy to use it does not offer everything but it gets the job done
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Does not take long to prepare your taxes just answer the questions and done.
Date published: 2021-03-01
Rated 3 out of 5 by from Its pretty good but makes you to go in circles I feel that if I check out a form as I am not sure what I am doing. And decide its not something I need to use but if any info was ever put in and then deleted you get stuck in a circle but if you pay you are told you can just delete it. So it cost me $210 to find out I just needed to delete the form. Pretty sad for low income folks.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Easy and detailed. Took me step by step and if i didn't understand something, It had a great explanation for me to review.
Date published: 2021-03-01
Rated 4 out of 5 by from TurboTax is great! Easy to follow and input information. HELP is great when needed!
Date published: 2021-03-01
Rated 5 out of 5 by from The experience is very nice. I like the step by step process which makes things clearer and simpler.
Date published: 2021-03-01
Rated 3 out of 5 by from Only OK, Why? The tax code makes the usually pleasant TurboTax user interface suffer; the previous versions were much better; the tax code layered complexity torpedos TurboTax simplicity. TurboTax error sniffing triggers Tax Code issues tendered in tax code command language with no guidance, only frustrations requiring a TurboTax help call. So, it works, but it's not getting more manageable. I fear that’s what they want.
Date published: 2021-03-01
Rated 5 out of 5 by from They have been great Easy and thorough. Helped me to work through some changes that took place this year.
Date published: 2021-03-01
Rated 5 out of 5 by from Yay Turbo Straight forward and easy to use. Good phone help, as well.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9245