TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 4 out of 5 by
EE17 from
TURBOTAX!
i used turbo tax for the first time in a few years
Date published: 2023-02-26
Rated 3 out of 5 by
Reed C from
Decent, but I wish they still had a free version
It's pretty easy to navigate (although occasionally it doesn't prompt me for common things to input). It's a little frustrating how many clicks it takes to download prior year's returns. I still wish they had a free product like they used to, especially if one takes standard deduction.
Date published: 2023-02-26
Rated 5 out of 5 by
Zhen57 from
Turbo Tax is awesome
Using TurboTax for 10 years , no complains, planning to use it next year
Date published: 2023-02-26
Rated 2 out of 5 by
Anonmouse856 from
State taxes always make my brain hurt
Taxes are bad enough, especially if you have anything complicated but turbo tax at least attempts to explain things for the federal return. State however costs extra (and is still legally required) and there are virtually no explanations so you are basically praying you understand everything.
Date published: 2023-02-26
Rated 3 out of 5 by
Rain storm from
Don't like the STATE Tax service extra fees
Don't like the STATE Tax service extra fees, your software like others accumulate extra charges at the end of filing, before I did not have to pay extra.
Date published: 2023-02-26
Rated 5 out of 5 by
Shoeman1943 from
Turbo Tax is an awesome way to prepare your taxes!
We have used Turbo Tax many years and highly recommend it for preparing taxes
Date published: 2023-02-26
Rated 5 out of 5 by
Leahtt43 from
glad to have extra service
Patty was great in helping me for a second pair of eyes
Date published: 2023-02-26
Rated 5 out of 5 by
Allen365247 from
Turbo Tax is awesome
Quick and user friendly. Will be using for every year's filings
Date published: 2023-02-26
Rated 5 out of 5 by
Wagontail from
Turbo Tax is exquisite
They think of and check for everything and all you have to do is sit on the couch.
Date published: 2023-02-26
Rated 4 out of 5 by
Anacho from
Does a Generally Competent Job
We had a small balance due with our state return, and as we were going through the TurboTax section on payment options, we chose the online payment option where we would log into our state's website and make the payment via direct payment to our bank account. Surprisingly, TurboTax ignored our choice and included a payment coupon that we were to mail in to our state with a check for the balance due. It ignored our choice of paying online.
All TurboTax® Offerings Reviews - Page 9239
Date published: 2023-02-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
EE17 from
TURBOTAX!
i used turbo tax for the first time in a few years
Date published: 2023-02-26
Rated 3 out of 5 by
Reed C from
Decent, but I wish they still had a free version
It's pretty easy to navigate (although occasionally it doesn't prompt me for common things to input). It's a little frustrating how many clicks it takes to download prior year's returns. I still wish they had a free product like they used to, especially if one takes standard deduction.
Date published: 2023-02-26
Rated 5 out of 5 by
Zhen57 from
Turbo Tax is awesome
Using TurboTax for 10 years , no complains, planning to use it next year
Date published: 2023-02-26
Rated 2 out of 5 by
Anonmouse856 from
State taxes always make my brain hurt
Taxes are bad enough, especially if you have anything complicated but turbo tax at least attempts to explain things for the federal return. State however costs extra (and is still legally required) and there are virtually no explanations so you are basically praying you understand everything.
Date published: 2023-02-26
Rated 3 out of 5 by
Rain storm from
Don't like the STATE Tax service extra fees
Don't like the STATE Tax service extra fees, your software like others accumulate extra charges at the end of filing, before I did not have to pay extra.
Date published: 2023-02-26
Rated 5 out of 5 by
Shoeman1943 from
Turbo Tax is an awesome way to prepare your taxes!
We have used Turbo Tax many years and highly recommend it for preparing taxes
Date published: 2023-02-26
Rated 5 out of 5 by
Leahtt43 from
glad to have extra service
Patty was great in helping me for a second pair of eyes
Date published: 2023-02-26
Rated 5 out of 5 by
Allen365247 from
Turbo Tax is awesome
Quick and user friendly. Will be using for every year's filings
Date published: 2023-02-26
Rated 5 out of 5 by
Wagontail from
Turbo Tax is exquisite
They think of and check for everything and all you have to do is sit on the couch.
Date published: 2023-02-26
Rated 4 out of 5 by
Anacho from
Does a Generally Competent Job
We had a small balance due with our state return, and as we were going through the TurboTax section on payment options, we chose the online payment option where we would log into our state's website and make the payment via direct payment to our bank account. Surprisingly, TurboTax ignored our choice and included a payment coupon that we were to mail in to our state with a check for the balance due. It ignored our choice of paying online.
All TurboTax® Offerings Reviews - Page 9239
Date published: 2023-02-26