TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax is ok This is a fine product. However I do not understand why an update is required every time I stop and restart. There is no way the government updates forms that often. Also could not enter credit card info to pay the fee so had to deduct from refund at an expensive fee. Could not see a way to go forward from that screen so had to go back to deduct fee. I have used Turbo Tax for almost 30 years. Didn't have problems other than these two this year.
Date published: 2021-02-23
Rated 5 out of 5 by from FAST Live preparer was helpful. It was straight forward and keeps you inform to review your information.
Date published: 2021-02-23
Rated 5 out of 5 by from Great help with your taxes I have been using turbotax for 9 years and every time it has been really easy to follow all the steps to complete the return. There are very detailed explanations of what you are doing and links to additional resources. It is a great tool to help you fill in your tax return.
Date published: 2021-02-23
Rated 5 out of 5 by from I love Turbo tax very easy to use. lots f tips to help throughout and automatically generates prior used info to save time
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is Easy Peasy! Second year filing with TurboTax and I have been very pleased with the speed and accuracy. I feel like I can follow along easily and the explanations are great!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax was painless I had two states to file and turbo tax made It easy
Date published: 2021-02-23
Rated 1 out of 5 by from Terrible terrible. 40 dollar fee they tac on at the end to use your refund to pay them. their expert service is a joke because it connects you with an autobot that doesn't answer real questions. Hard to switch packages to basic only prompts to upgrade. They don't provide audit protection like they used to for the same price. Next year ill use CK or file via anyone else.
Date published: 2021-02-23
Rated 5 out of 5 by from Fabulous My experience the second time was great. I recommend people to use turbo tac
Date published: 2021-02-23
Rated 5 out of 5 by from So, so simple to use It's so easy to file with TurboTax. Do yourself a favor and do it today!
Date published: 2021-02-23
Rated 2 out of 5 by from Added more stress to my life with software issues Turbo tax randomly downgraded to federal free edition and then would not let me upgrade without logging out and manually selecting Premier edition before logging back in. Then it glitched out when adding my 1099-B for losses less than a $1 which did not show as an error until I was ready to file. Took several hours to resolve these issues and does not bode well in my confidence of this product. Plus way too many advertisements. Might be my last year using turbo tax
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 9239
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax is ok This is a fine product. However I do not understand why an update is required every time I stop and restart. There is no way the government updates forms that often. Also could not enter credit card info to pay the fee so had to deduct from refund at an expensive fee. Could not see a way to go forward from that screen so had to go back to deduct fee. I have used Turbo Tax for almost 30 years. Didn't have problems other than these two this year.
Date published: 2021-02-23
Rated 5 out of 5 by from FAST Live preparer was helpful. It was straight forward and keeps you inform to review your information.
Date published: 2021-02-23
Rated 5 out of 5 by from Great help with your taxes I have been using turbotax for 9 years and every time it has been really easy to follow all the steps to complete the return. There are very detailed explanations of what you are doing and links to additional resources. It is a great tool to help you fill in your tax return.
Date published: 2021-02-23
Rated 5 out of 5 by from I love Turbo tax very easy to use. lots f tips to help throughout and automatically generates prior used info to save time
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is Easy Peasy! Second year filing with TurboTax and I have been very pleased with the speed and accuracy. I feel like I can follow along easily and the explanations are great!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax was painless I had two states to file and turbo tax made It easy
Date published: 2021-02-23
Rated 1 out of 5 by from Terrible terrible. 40 dollar fee they tac on at the end to use your refund to pay them. their expert service is a joke because it connects you with an autobot that doesn't answer real questions. Hard to switch packages to basic only prompts to upgrade. They don't provide audit protection like they used to for the same price. Next year ill use CK or file via anyone else.
Date published: 2021-02-23
Rated 5 out of 5 by from Fabulous My experience the second time was great. I recommend people to use turbo tac
Date published: 2021-02-23
Rated 5 out of 5 by from So, so simple to use It's so easy to file with TurboTax. Do yourself a favor and do it today!
Date published: 2021-02-23
Rated 2 out of 5 by from Added more stress to my life with software issues Turbo tax randomly downgraded to federal free edition and then would not let me upgrade without logging out and manually selecting Premier edition before logging back in. Then it glitched out when adding my 1099-B for losses less than a $1 which did not show as an error until I was ready to file. Took several hours to resolve these issues and does not bode well in my confidence of this product. Plus way too many advertisements. Might be my last year using turbo tax
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 9239