TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax is awesome It was a good experience! And the best I had. The representative was nice and kind.
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax is thorough and easy to navigate. It's nice to have all your previous info available for importation. Overall a great experience.
Date published: 2022-03-30
Rated 2 out of 5 by from PROBLEMS WITH TURBO TAX THERE IS A DISJOINT BETWEEN THE FEDERAL TREATMENT OF REQUIRED MINIMUM DISTRIBTIONS (RMD'S) AND THE STATE TREATMENT OF THEM AS IN THE STATE, THE WORD RMD IS NOT MENTIONED WHICH MAKES DEALING WITH THEM VERY CONFUSING. SECONDLY, PRINTING THE FEDERAL AND STATE FROMS BEFORE DOING THE E SENDING IS ALSO VERY CONFUSING. WHEN YOU ACCESS THE PRINT SECTION YOU ARE GIVEN TWO OPTIONS: 1). SAVE TO A PDF FILE AND 2). DO A PRINT PREVIEW. NO OPTION TO ACTUALLY PRINT THE FILES. I HAVE TROUBLE WITH THIS EVERY YEAR I HAVE USED TURBO TAX WHICH IS SINCE 2001.
Date published: 2022-03-30
Rated 5 out of 5 by from It was very helpful and good guidance Turbo Tax in general is a great way to get your taxes done. The process is easy to follow.
Date published: 2022-03-30
Rated 5 out of 5 by from Best Service I haven’t filed taxes in forever but now needing to file again. I’m glad i went with TurboTax.
Date published: 2022-03-30
Rated 5 out of 5 by from turbo tax es lo mejor muy recomendable muy bien es lo mejor increible se los recomiendo ..
Date published: 2022-03-30
Rated 4 out of 5 by from turbotax problems I went through the whole process and my taxes wouldn't e-file. Very frustrating!! I called the support line and they were very helpful
Date published: 2022-03-30
Rated 5 out of 5 by from Vips TurboTax Vips Turbo Tax Great.. been using since 1990 couldn't have been easier
Date published: 2022-03-30
Rated 5 out of 5 by from Great job easy to follow. The program was easy to follow and complete all necessary forms.
Date published: 2022-03-30
Rated 1 out of 5 by from Experience is worse every year - hidden fees! Turbo Tax is sly, they sneak in fees left and right. I denied "live expert" help every time they pushed it on me (I think five throughout my application) yet still found out that I was in the Turbo Tax Premier Live product at the end of my taxes. There was no option to change this. Additionally, there is a $39 fee to pull funds from your return versus paying with a credit card or other payment - never mentioned until the very end of my taxes. Highly annoying and sneaky.
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 9238
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is awesome It was a good experience! And the best I had. The representative was nice and kind.
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax is thorough and easy to navigate. It's nice to have all your previous info available for importation. Overall a great experience.
Date published: 2022-03-30
Rated 2 out of 5 by from PROBLEMS WITH TURBO TAX THERE IS A DISJOINT BETWEEN THE FEDERAL TREATMENT OF REQUIRED MINIMUM DISTRIBTIONS (RMD'S) AND THE STATE TREATMENT OF THEM AS IN THE STATE, THE WORD RMD IS NOT MENTIONED WHICH MAKES DEALING WITH THEM VERY CONFUSING. SECONDLY, PRINTING THE FEDERAL AND STATE FROMS BEFORE DOING THE E SENDING IS ALSO VERY CONFUSING. WHEN YOU ACCESS THE PRINT SECTION YOU ARE GIVEN TWO OPTIONS: 1). SAVE TO A PDF FILE AND 2). DO A PRINT PREVIEW. NO OPTION TO ACTUALLY PRINT THE FILES. I HAVE TROUBLE WITH THIS EVERY YEAR I HAVE USED TURBO TAX WHICH IS SINCE 2001.
Date published: 2022-03-30
Rated 5 out of 5 by from It was very helpful and good guidance Turbo Tax in general is a great way to get your taxes done. The process is easy to follow.
Date published: 2022-03-30
Rated 5 out of 5 by from Best Service I haven’t filed taxes in forever but now needing to file again. I’m glad i went with TurboTax.
Date published: 2022-03-30
Rated 5 out of 5 by from turbo tax es lo mejor muy recomendable muy bien es lo mejor increible se los recomiendo ..
Date published: 2022-03-30
Rated 4 out of 5 by from turbotax problems I went through the whole process and my taxes wouldn't e-file. Very frustrating!! I called the support line and they were very helpful
Date published: 2022-03-30
Rated 5 out of 5 by from Vips TurboTax Vips Turbo Tax Great.. been using since 1990 couldn't have been easier
Date published: 2022-03-30
Rated 5 out of 5 by from Great job easy to follow. The program was easy to follow and complete all necessary forms.
Date published: 2022-03-30
Rated 1 out of 5 by from Experience is worse every year - hidden fees! Turbo Tax is sly, they sneak in fees left and right. I denied "live expert" help every time they pushed it on me (I think five throughout my application) yet still found out that I was in the Turbo Tax Premier Live product at the end of my taxes. There was no option to change this. Additionally, there is a $39 fee to pull funds from your return versus paying with a credit card or other payment - never mentioned until the very end of my taxes. Highly annoying and sneaky.
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 9238