TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from So much easier than paper filing This is overall a great product. It sucks that I had a 1098-T for 2020 and had to pay $60 for the service this year, but it was still better than doing all that tedious paperwork myself. Thanks TurboTax!
Date published: 2021-03-02
Rated 2 out of 5 by from Bugs need fixed before filing 2021 This year took 2 weeks and 5 tech support to finally file both Federal and State because of a bug in the system. They were all very helpful and I was offered refund for paying for state twice. Hopefuly 2021 will be better.
Date published: 2021-03-02
Rated 4 out of 5 by from Complicated however, good! Hard in the beginning until I became comfortable with the program - will purchase again in the future
Date published: 2021-03-02
Rated 5 out of 5 by from quick and easy my first time doing my taxes, made it easy with daughters help
Date published: 2021-03-02
Rated 5 out of 5 by from Over 20 years using TurboTax (Online and CD) I've been using TurboTax almost as long as I've been filing taxes. Since I'm still with it, it should show how happy I am with it.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax is Awesome Turbo Tax is made easy for regular people like me. And if you should have any questions all you have to do is ask. This is tax preparation made simple for the little people like me, thanks so much.
Date published: 2021-03-02
Rated 5 out of 5 by from Great! Super easy! Great return! Way more simple than anticipated
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax online... Working online is a bit scary for this soon-to-be retiree, but I did it! I appreciated the easy clicks for explanations throughout the document, and I used these as much out of curiosity as need to figure out what to do. Everything is logically organized. The program is well done. Thanks.
Date published: 2021-03-02
Rated 4 out of 5 by from Solid Stuff Super easy to follow. Instructions were straight forward and the 'help' links provided useful information.
Date published: 2021-03-02
Rated 3 out of 5 by from Good product, but becoming too expensive. Each year, it seems it costs me more and more for the same self-service options. I don't opt for the live help, but for the price I'm paying, it ought to be included. I like the auto-populated data, the questions that guide me through my taxes, and the explanations and helpful tips. But, it's an expensive product for live help not to be included with TurboTax Deluxe.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 9238
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So much easier than paper filing This is overall a great product. It sucks that I had a 1098-T for 2020 and had to pay $60 for the service this year, but it was still better than doing all that tedious paperwork myself. Thanks TurboTax!
Date published: 2021-03-02
Rated 2 out of 5 by from Bugs need fixed before filing 2021 This year took 2 weeks and 5 tech support to finally file both Federal and State because of a bug in the system. They were all very helpful and I was offered refund for paying for state twice. Hopefuly 2021 will be better.
Date published: 2021-03-02
Rated 4 out of 5 by from Complicated however, good! Hard in the beginning until I became comfortable with the program - will purchase again in the future
Date published: 2021-03-02
Rated 5 out of 5 by from quick and easy my first time doing my taxes, made it easy with daughters help
Date published: 2021-03-02
Rated 5 out of 5 by from Over 20 years using TurboTax (Online and CD) I've been using TurboTax almost as long as I've been filing taxes. Since I'm still with it, it should show how happy I am with it.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax is Awesome Turbo Tax is made easy for regular people like me. And if you should have any questions all you have to do is ask. This is tax preparation made simple for the little people like me, thanks so much.
Date published: 2021-03-02
Rated 5 out of 5 by from Great! Super easy! Great return! Way more simple than anticipated
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax online... Working online is a bit scary for this soon-to-be retiree, but I did it! I appreciated the easy clicks for explanations throughout the document, and I used these as much out of curiosity as need to figure out what to do. Everything is logically organized. The program is well done. Thanks.
Date published: 2021-03-02
Rated 4 out of 5 by from Solid Stuff Super easy to follow. Instructions were straight forward and the 'help' links provided useful information.
Date published: 2021-03-02
Rated 3 out of 5 by from Good product, but becoming too expensive. Each year, it seems it costs me more and more for the same self-service options. I don't opt for the live help, but for the price I'm paying, it ought to be included. I like the auto-populated data, the questions that guide me through my taxes, and the explanations and helpful tips. But, it's an expensive product for live help not to be included with TurboTax Deluxe.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 9238