TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is excellent Very easy to use. I have used turbo tax several years in a row now and have found it to safe, secure, and well laid out.
Date published: 2022-04-16
Rated 4 out of 5 by from Getting my current year tax program You REALLY need to come up with better way to notify and transmit the current year tax program. I had a difficult time locating the program for downloading. Since I paid for the program and you have my email address and there is nothing personal on the program, why don't you send it to me in an email?
Date published: 2022-04-16
Rated 4 out of 5 by from good confusing about the disaster recovery payments and cares act references. No verbiage to indicate it had to do with retirement
Date published: 2022-04-16
Rated 3 out of 5 by from Could do better TurboTax experts are awesome. More could be done for ease of use. Simple things like bringing in prior year bank and ID information when a prior year return is transferred. I know this is done in other programs. It feels like Intuit doesn't want to put in the effort to make things easier for users.
Date published: 2022-04-16
Rated 5 out of 5 by from TT easy and great Walk through each step simplified. Can make life lot easier if they provide some Voice-if not live but Q n A.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is great. Pamela did a great job and was extremely helpful and knowledgable.
Date published: 2022-04-16
Rated 4 out of 5 by from Turbotax It is easy to use and understand. Has helpful links with in the program
Date published: 2022-04-16
Rated 1 out of 5 by from It's okay Everything works great until you try pay for e-filing state returns. Credit cards never process. I have tried multiple cards wit ht he same result.
Date published: 2022-04-16
Rated 1 out of 5 by from Very Frustrating, Big Waste Of Time, No Support Tried and Tried dozens of time to fix one simple error blocking me from finishing and printing or filing electronically. I just want to remove Home Office Asset Entry Work Sheet 8829 but cant find the entries and don't know what to do. EXTREMELY Frustrating.
Date published: 2022-04-16
Rated 5 out of 5 by from The only way to file my taxes! I use TurboTax every year to file my taxes. Easy to use and a makes filing easy and quick.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 9237
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is excellent Very easy to use. I have used turbo tax several years in a row now and have found it to safe, secure, and well laid out.
Date published: 2022-04-16
Rated 4 out of 5 by from Getting my current year tax program You REALLY need to come up with better way to notify and transmit the current year tax program. I had a difficult time locating the program for downloading. Since I paid for the program and you have my email address and there is nothing personal on the program, why don't you send it to me in an email?
Date published: 2022-04-16
Rated 4 out of 5 by from good confusing about the disaster recovery payments and cares act references. No verbiage to indicate it had to do with retirement
Date published: 2022-04-16
Rated 3 out of 5 by from Could do better TurboTax experts are awesome. More could be done for ease of use. Simple things like bringing in prior year bank and ID information when a prior year return is transferred. I know this is done in other programs. It feels like Intuit doesn't want to put in the effort to make things easier for users.
Date published: 2022-04-16
Rated 5 out of 5 by from TT easy and great Walk through each step simplified. Can make life lot easier if they provide some Voice-if not live but Q n A.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is great. Pamela did a great job and was extremely helpful and knowledgable.
Date published: 2022-04-16
Rated 4 out of 5 by from Turbotax It is easy to use and understand. Has helpful links with in the program
Date published: 2022-04-16
Rated 1 out of 5 by from It's okay Everything works great until you try pay for e-filing state returns. Credit cards never process. I have tried multiple cards wit ht he same result.
Date published: 2022-04-16
Rated 1 out of 5 by from Very Frustrating, Big Waste Of Time, No Support Tried and Tried dozens of time to fix one simple error blocking me from finishing and printing or filing electronically. I just want to remove Home Office Asset Entry Work Sheet 8829 but cant find the entries and don't know what to do. EXTREMELY Frustrating.
Date published: 2022-04-16
Rated 5 out of 5 by from The only way to file my taxes! I use TurboTax every year to file my taxes. Easy to use and a makes filing easy and quick.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 9237