TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
jnl82799 from
Turbo Tax is excellent
Very easy to use. I have used turbo tax several years in a row now and have found it to safe, secure, and well laid out.
Date published: 2022-04-16
Rated 4 out of 5 by
MWH3 from
Getting my current year tax program
You REALLY need to come up with better way to notify and transmit the current year tax program. I had a difficult time locating the program for downloading. Since I paid for the program and you have my email address and there is nothing personal on the program, why don't you send it to me in an email?
Date published: 2022-04-16
Rated 4 out of 5 by
meIme from
good
confusing about the disaster recovery payments and cares act references. No verbiage to indicate it had to do with retirement
Date published: 2022-04-16
Rated 3 out of 5 by
itsmejv from
Could do better
TurboTax experts are awesome. More could be done for ease of use. Simple things like bringing in prior year bank and ID information when a prior year return is transferred. I know this is done in other programs. It feels like Intuit doesn't want to put in the effort to make things easier for users.
Date published: 2022-04-16
Rated 5 out of 5 by
MD for TT from
TT easy and great
Walk through each step simplified. Can make life lot easier if they provide some Voice-if not live but Q n A.
Date published: 2022-04-16
Rated 5 out of 5 by
Keith and Debra from
Turbo Tax is great.
Pamela did a great job and was extremely helpful and knowledgable.
Date published: 2022-04-16
Rated 4 out of 5 by
NDMays from
Turbotax
It is easy to use and understand. Has helpful links with in the program
Date published: 2022-04-16
Rated 1 out of 5 by
Fischbait from
It's okay
Everything works great until you try pay for e-filing state returns. Credit cards never process. I have tried multiple cards wit ht he same result.
Date published: 2022-04-16
Rated 1 out of 5 by
VeryPissedff from
Very Frustrating, Big Waste Of Time, No Support
Tried and Tried dozens of time to fix one simple error blocking me from finishing and printing or filing electronically. I just want to remove Home Office Asset Entry Work Sheet 8829 but cant find the entries and don't know what to do. EXTREMELY Frustrating.
Date published: 2022-04-16
Rated 5 out of 5 by
Ed_1906 from
The only way to file my taxes!
I use TurboTax every year to file my taxes. Easy to use and a makes filing easy and quick.
All TurboTax® Offerings Reviews - Page 9237
Date published: 2022-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
jnl82799 from
Turbo Tax is excellent
Very easy to use. I have used turbo tax several years in a row now and have found it to safe, secure, and well laid out.
Date published: 2022-04-16
Rated 4 out of 5 by
MWH3 from
Getting my current year tax program
You REALLY need to come up with better way to notify and transmit the current year tax program. I had a difficult time locating the program for downloading. Since I paid for the program and you have my email address and there is nothing personal on the program, why don't you send it to me in an email?
Date published: 2022-04-16
Rated 4 out of 5 by
meIme from
good
confusing about the disaster recovery payments and cares act references. No verbiage to indicate it had to do with retirement
Date published: 2022-04-16
Rated 3 out of 5 by
itsmejv from
Could do better
TurboTax experts are awesome. More could be done for ease of use. Simple things like bringing in prior year bank and ID information when a prior year return is transferred. I know this is done in other programs. It feels like Intuit doesn't want to put in the effort to make things easier for users.
Date published: 2022-04-16
Rated 5 out of 5 by
MD for TT from
TT easy and great
Walk through each step simplified. Can make life lot easier if they provide some Voice-if not live but Q n A.
Date published: 2022-04-16
Rated 5 out of 5 by
Keith and Debra from
Turbo Tax is great.
Pamela did a great job and was extremely helpful and knowledgable.
Date published: 2022-04-16
Rated 4 out of 5 by
NDMays from
Turbotax
It is easy to use and understand. Has helpful links with in the program
Date published: 2022-04-16
Rated 1 out of 5 by
Fischbait from
It's okay
Everything works great until you try pay for e-filing state returns. Credit cards never process. I have tried multiple cards wit ht he same result.
Date published: 2022-04-16
Rated 1 out of 5 by
VeryPissedff from
Very Frustrating, Big Waste Of Time, No Support
Tried and Tried dozens of time to fix one simple error blocking me from finishing and printing or filing electronically. I just want to remove Home Office Asset Entry Work Sheet 8829 but cant find the entries and don't know what to do. EXTREMELY Frustrating.
Date published: 2022-04-16
Rated 5 out of 5 by
Ed_1906 from
The only way to file my taxes!
I use TurboTax every year to file my taxes. Easy to use and a makes filing easy and quick.
All TurboTax® Offerings Reviews - Page 9237
Date published: 2022-04-16