TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Penny Pinchers Your upgrade system was made in a way that requires some to upgrade when certain situations arise. If it was purely for extra features or advice on filing, that would be understandable. However, tricking users into using your system and then hitting them with a required upgrade and processing fee is unethical. I will be using another program or filer next time around if I can help it. You offer a great service for something we're required to do, but your hidden fees and absurd requirements are not appreciated.
Date published: 2021-02-22
Rated 5 out of 5 by from Over 10 years of Turbo Tax I would not do taxes any other way, including using a person. Turbo Tax gives me all the tools I need to complete my taxes and even has a tax pro available if I need it. Their guaranteed Audit help is also an invaluable tool.
Date published: 2021-02-22
Rated 4 out of 5 by from Annual User I have been using TurboTax (free) to file my taxes since I turned 18. I enjoy how simple and quick they make filing my taxes, which already causes a great deal of stress for me. They take some of that stress out of the equation.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is AWESOME Great product, I have been purchasing this product for many years and have had no issues through out the years. The product updates itself upon opening program, it updates the software and forms so very important to update software when prompted. I would definitely recommend this software.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax was a big help! I was having some issues with the second stimulus payment not received. Turbo Tax basically figured it out with no problem. Another tax service just couldn't seem to help out.
Date published: 2021-02-22
Rated 4 out of 5 by from Super Helpful TurboTax makes filing my federal and state returns super easy. Granted, my tax situation is not very complicated, so filing through here is a breeze and saves me so much time.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Fantastic! I greatly enjoy using Turbo Tax's easy step by step instructions. Turbo Tax let's you review several times so that there are no mistakes made. I have used Turbo Tax for five years and will continue to use Turbo Tax!
Date published: 2021-02-22
Rated 1 out of 5 by from This year turbo tax is very difficult, complecated product language is very difficult. I had to enter everything again and again/ it is not user friendly.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is worth using! Very fast and efficient and automated sufficiently to expedite preparation of my tax returns.
Date published: 2021-02-22
Rated 5 out of 5 by from Great Tax Representative!! I worked with Robert today and he helped me sort out some issues with my state return! He turned a confusing mess into a submittable return!
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 9237
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Penny Pinchers Your upgrade system was made in a way that requires some to upgrade when certain situations arise. If it was purely for extra features or advice on filing, that would be understandable. However, tricking users into using your system and then hitting them with a required upgrade and processing fee is unethical. I will be using another program or filer next time around if I can help it. You offer a great service for something we're required to do, but your hidden fees and absurd requirements are not appreciated.
Date published: 2021-02-22
Rated 5 out of 5 by from Over 10 years of Turbo Tax I would not do taxes any other way, including using a person. Turbo Tax gives me all the tools I need to complete my taxes and even has a tax pro available if I need it. Their guaranteed Audit help is also an invaluable tool.
Date published: 2021-02-22
Rated 4 out of 5 by from Annual User I have been using TurboTax (free) to file my taxes since I turned 18. I enjoy how simple and quick they make filing my taxes, which already causes a great deal of stress for me. They take some of that stress out of the equation.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is AWESOME Great product, I have been purchasing this product for many years and have had no issues through out the years. The product updates itself upon opening program, it updates the software and forms so very important to update software when prompted. I would definitely recommend this software.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax was a big help! I was having some issues with the second stimulus payment not received. Turbo Tax basically figured it out with no problem. Another tax service just couldn't seem to help out.
Date published: 2021-02-22
Rated 4 out of 5 by from Super Helpful TurboTax makes filing my federal and state returns super easy. Granted, my tax situation is not very complicated, so filing through here is a breeze and saves me so much time.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Fantastic! I greatly enjoy using Turbo Tax's easy step by step instructions. Turbo Tax let's you review several times so that there are no mistakes made. I have used Turbo Tax for five years and will continue to use Turbo Tax!
Date published: 2021-02-22
Rated 1 out of 5 by from This year turbo tax is very difficult, complecated product language is very difficult. I had to enter everything again and again/ it is not user friendly.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is worth using! Very fast and efficient and automated sufficiently to expedite preparation of my tax returns.
Date published: 2021-02-22
Rated 5 out of 5 by from Great Tax Representative!! I worked with Robert today and he helped me sort out some issues with my state return! He turned a confusing mess into a submittable return!
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 9237