TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from taxes My tax preparer was great and explained everything to me perfectly.
Date published: 2022-04-13
Rated 5 out of 5 by from Easy Peasy My 6th+ year using Turbo Tax. Able to work through it in under 2 hours.
Date published: 2022-04-13
Rated 5 out of 5 by from User Friendly This is my first time filing on my own without the help of an accountant. The program is incredibly user friendly. I felt like my very own tax professional.
Date published: 2022-04-13
Rated 5 out of 5 by from User Friendly easy to use and assistance available when needed. A rep will guide you through
Date published: 2022-04-13
Rated 5 out of 5 by from Great service! Very easy, intuitive, down loads tax document directly. Can't get any easier.
Date published: 2022-04-13
Rated 2 out of 5 by from Below Average This Year Unfortunately this year working with TurboTax was not exceptional as it has been the past 7 years. It was very difficult in getting a Tax Expert on the phone to work through questions that I had during my filing. If it was not for the last two TurboTax representatives that I worked with, I would be giving this a one star but they saved TurboTax due to their very welcoming, professionalism and attentive to detail for my questions.
Date published: 2022-04-13
Rated 3 out of 5 by from I did it alone this year Very difficult for me, first time alone but I managed to get it done, just pray it is correct.
Date published: 2022-04-13
Rated 5 out of 5 by from I swear by Turbo Tax I have used Turbo Tax for a number of years now and their product keeps improving.
Date published: 2022-04-13
Rated 5 out of 5 by from So Easy This is the easiest way to prepare your own taxes.
Date published: 2022-04-13
Rated 4 out of 5 by from TurboTax needs some work on Cryptocurrency More options when classifying transactions is necessary. With the limited selection of choices, transactions are almost impossible to categorize accurately and truthfully. Using TurboTax aggregator vs. a third party would be cheaper for the client and more profitable for TurboTax. This would also streamline submission and processing of client taxes. US Financial Regulators have an astounding lack of lawful tendencies as well as a lack of understanding of cryptocurrencies in general. Please don't be like Financial Regulators.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 9236
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from taxes My tax preparer was great and explained everything to me perfectly.
Date published: 2022-04-13
Rated 5 out of 5 by from Easy Peasy My 6th+ year using Turbo Tax. Able to work through it in under 2 hours.
Date published: 2022-04-13
Rated 5 out of 5 by from User Friendly This is my first time filing on my own without the help of an accountant. The program is incredibly user friendly. I felt like my very own tax professional.
Date published: 2022-04-13
Rated 5 out of 5 by from User Friendly easy to use and assistance available when needed. A rep will guide you through
Date published: 2022-04-13
Rated 5 out of 5 by from Great service! Very easy, intuitive, down loads tax document directly. Can't get any easier.
Date published: 2022-04-13
Rated 2 out of 5 by from Below Average This Year Unfortunately this year working with TurboTax was not exceptional as it has been the past 7 years. It was very difficult in getting a Tax Expert on the phone to work through questions that I had during my filing. If it was not for the last two TurboTax representatives that I worked with, I would be giving this a one star but they saved TurboTax due to their very welcoming, professionalism and attentive to detail for my questions.
Date published: 2022-04-13
Rated 3 out of 5 by from I did it alone this year Very difficult for me, first time alone but I managed to get it done, just pray it is correct.
Date published: 2022-04-13
Rated 5 out of 5 by from I swear by Turbo Tax I have used Turbo Tax for a number of years now and their product keeps improving.
Date published: 2022-04-13
Rated 5 out of 5 by from So Easy This is the easiest way to prepare your own taxes.
Date published: 2022-04-13
Rated 4 out of 5 by from TurboTax needs some work on Cryptocurrency More options when classifying transactions is necessary. With the limited selection of choices, transactions are almost impossible to categorize accurately and truthfully. Using TurboTax aggregator vs. a third party would be cheaper for the client and more profitable for TurboTax. This would also streamline submission and processing of client taxes. US Financial Regulators have an astounding lack of lawful tendencies as well as a lack of understanding of cryptocurrencies in general. Please don't be like Financial Regulators.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 9236