TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Turbo Tax Is more complicated than in past years.. Turbo Tax is no longer user-friendly. It is complicated to use and to find information. It took me twice as long to complete my return than in the previous 20 years.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax Rocks Can't beat their tools to get this incredible task DONE!!!
Date published: 2023-02-27
Rated 5 out of 5 by from EASY TO USE I've used Turbo Tax for over 10 years now and won't change. Always had positive results.
Date published: 2023-02-27
Rated 4 out of 5 by from Works well, with one exception Everything was fine until I was asked to correct a date entry for my state return. I entered the date in the form requested, but the correct was not accepted by the software. After many tries, I couldn't get beyond this page. Help was no help at all. Neither was the automated phone call that was supposed to be with a real person. Ended up having to file my state return in the mail. Bummer!
Date published: 2023-02-27
Rated 5 out of 5 by from Thankful Had great help in filling out forms. Appreciate the kindness and patience.
Date published: 2023-02-27
Rated 4 out of 5 by from title It was ok, and I don't need to say anything else kkk
Date published: 2023-02-27
Rated 1 out of 5 by from STUPID Don't have the free option if it's not going to be free!!
Date published: 2023-02-27
Rated 5 out of 5 by from Amazing! helpful when I need help So fast in service, returning my call. Knowledgeable expert!
Date published: 2023-02-27
Rated 5 out of 5 by from Easy and got the best refu8nd possible. It was very easy to navigate and they walk you through step by step.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is User Friendly My husband always filed for us, my 1st time filing this year and the program was definitely user friendly.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9235
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax Is more complicated than in past years.. Turbo Tax is no longer user-friendly. It is complicated to use and to find information. It took me twice as long to complete my return than in the previous 20 years.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax Rocks Can't beat their tools to get this incredible task DONE!!!
Date published: 2023-02-27
Rated 5 out of 5 by from EASY TO USE I've used Turbo Tax for over 10 years now and won't change. Always had positive results.
Date published: 2023-02-27
Rated 4 out of 5 by from Works well, with one exception Everything was fine until I was asked to correct a date entry for my state return. I entered the date in the form requested, but the correct was not accepted by the software. After many tries, I couldn't get beyond this page. Help was no help at all. Neither was the automated phone call that was supposed to be with a real person. Ended up having to file my state return in the mail. Bummer!
Date published: 2023-02-27
Rated 5 out of 5 by from Thankful Had great help in filling out forms. Appreciate the kindness and patience.
Date published: 2023-02-27
Rated 4 out of 5 by from title It was ok, and I don't need to say anything else kkk
Date published: 2023-02-27
Rated 1 out of 5 by from STUPID Don't have the free option if it's not going to be free!!
Date published: 2023-02-27
Rated 5 out of 5 by from Amazing! helpful when I need help So fast in service, returning my call. Knowledgeable expert!
Date published: 2023-02-27
Rated 5 out of 5 by from Easy and got the best refu8nd possible. It was very easy to navigate and they walk you through step by step.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is User Friendly My husband always filed for us, my 1st time filing this year and the program was definitely user friendly.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9235