TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Nally28 from
TurboTax is wonderful, so easy to file, so helpful
Love TurboTax! Regret haven't started working earlier in my life, although my friends and relatives recommended. It was very easy, self-explanatory, help was there every time I requested. Very pleasant and professional. My last help was Jennifer - wonderful person. You guys made my day! Love you all!
Date published: 2023-02-26
Rated 2 out of 5 by
LOST THIS CUSTOMER from
DISSAPPOINTED
I DOWNLOADED TURBO TAX DELUXE FROM AMAZON. IT WAS SUPPOSED TO INCLUDE ONE FREE STATE RETURN BUT I HAD TO PAY $20 BEFORE I WAS ABLE TO E-FILE MY STATE TAX RETURN - RIP OFF!!!!!!! WILL NOT BE USING THIS NEXT YEAR.
Date published: 2023-02-26
Rated 2 out of 5 by
RSS_ from
Have to reinstall once or twice each year
In previous years, I came across errors in the software. This year, the auto-update feature had an error and required a complete uninstall and reinstall...
Date published: 2023-02-26
Rated 2 out of 5 by
SteveB7477 from
Problems, problems
I tried to file for my 98 year old deceased mother-in-law. She didn't have driver's license or state id, and when I clicked your link to "what if I don't have those items", I got a bunch of answers that had nothing to do with that question. When I tried to actually file the returns, it didn't give me a CAPTCHA, but then complained that I hadn't filled it out. Then it complained that I hadn't verified my e-mail, but it never asked me to do so. Had to leave and reenter the filing sequence about 10x to actually get it to work. Doesn't inspire confidence.
Date published: 2023-02-26
Rated 1 out of 5 by
NickD719 from
Lobbyists Greed
Intuit lobbies to make the U.S. the ONLY country in the world who has to spend time and money on their own taxes.
Date published: 2023-02-26
Rated 5 out of 5 by
CaBk Hatt from
easy
quick and easy. fast and accurate. will do again next year
Date published: 2023-02-26
Rated 5 out of 5 by
Buckogold from
I really like Turbo Tax
Easy to understand and use. Builds confidence that every detail has been thought out and used to ensure taxes are filed correctly.
Date published: 2023-02-26
Rated 5 out of 5 by
TIMETORISEUP from
EASY CHEAP WAY TO DO YOUR TAXES
SIMPLE EASY TO USE YEAR AFTER YEAR. ONLY WAY IT COULD BE BETTER IS IF THEY PAID YOUR TAXES AT THE END.
Date published: 2023-02-26
Rated 4 out of 5 by
EDYC from
Hard to access free edition
I went to regular Turbo Tax website. I was able to get my tax info, but when it asked me what version of (payment require)Turbo Tax do you want to use. The free edition wasn't a choice. I had to redo google search for "turbo tax free". and get the free version that way
Date published: 2023-02-26
Rated 5 out of 5 by
peanut1234567891217162222 from
Turbo Tax
Walked me right through the process. Thank you Will use again
All TurboTax® Offerings Reviews - Page 9234
Date published: 2023-02-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Nally28 from
TurboTax is wonderful, so easy to file, so helpful
Love TurboTax! Regret haven't started working earlier in my life, although my friends and relatives recommended. It was very easy, self-explanatory, help was there every time I requested. Very pleasant and professional. My last help was Jennifer - wonderful person. You guys made my day! Love you all!
Date published: 2023-02-26
Rated 2 out of 5 by
LOST THIS CUSTOMER from
DISSAPPOINTED
I DOWNLOADED TURBO TAX DELUXE FROM AMAZON. IT WAS SUPPOSED TO INCLUDE ONE FREE STATE RETURN BUT I HAD TO PAY $20 BEFORE I WAS ABLE TO E-FILE MY STATE TAX RETURN - RIP OFF!!!!!!! WILL NOT BE USING THIS NEXT YEAR.
Date published: 2023-02-26
Rated 2 out of 5 by
RSS_ from
Have to reinstall once or twice each year
In previous years, I came across errors in the software. This year, the auto-update feature had an error and required a complete uninstall and reinstall...
Date published: 2023-02-26
Rated 2 out of 5 by
SteveB7477 from
Problems, problems
I tried to file for my 98 year old deceased mother-in-law. She didn't have driver's license or state id, and when I clicked your link to "what if I don't have those items", I got a bunch of answers that had nothing to do with that question. When I tried to actually file the returns, it didn't give me a CAPTCHA, but then complained that I hadn't filled it out. Then it complained that I hadn't verified my e-mail, but it never asked me to do so. Had to leave and reenter the filing sequence about 10x to actually get it to work. Doesn't inspire confidence.
Date published: 2023-02-26
Rated 1 out of 5 by
NickD719 from
Lobbyists Greed
Intuit lobbies to make the U.S. the ONLY country in the world who has to spend time and money on their own taxes.
Date published: 2023-02-26
Rated 5 out of 5 by
CaBk Hatt from
easy
quick and easy. fast and accurate. will do again next year
Date published: 2023-02-26
Rated 5 out of 5 by
Buckogold from
I really like Turbo Tax
Easy to understand and use. Builds confidence that every detail has been thought out and used to ensure taxes are filed correctly.
Date published: 2023-02-26
Rated 5 out of 5 by
TIMETORISEUP from
EASY CHEAP WAY TO DO YOUR TAXES
SIMPLE EASY TO USE YEAR AFTER YEAR. ONLY WAY IT COULD BE BETTER IS IF THEY PAID YOUR TAXES AT THE END.
Date published: 2023-02-26
Rated 4 out of 5 by
EDYC from
Hard to access free edition
I went to regular Turbo Tax website. I was able to get my tax info, but when it asked me what version of (payment require)Turbo Tax do you want to use. The free edition wasn't a choice. I had to redo google search for "turbo tax free". and get the free version that way
Date published: 2023-02-26
Rated 5 out of 5 by
peanut1234567891217162222 from
Turbo Tax
Walked me right through the process. Thank you Will use again
All TurboTax® Offerings Reviews - Page 9234
Date published: 2023-02-26