TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo tax is awesome It was great, and Daniel was great help and we finally got it to file
Date published: 2023-02-11
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax makes this process very easy. They search through all of the options for tax breaks automatically. They cost a lot but honestly its pretty standard pricing compared to having an actual CPA do the taxes.
Date published: 2023-02-11
Rated 5 out of 5 by from easy to use Very easy to use. Was done in no time!! Like the new features
Date published: 2023-02-11
Rated 3 out of 5 by from NY State Declined due to Turbo Tax error My state taxes were refused due to an error on your part. I had to wait weeks to refile and then had to go thru ten different pages to get to the point where it would only refile my state and not try to also do the federal again.
Date published: 2023-02-11
Rated 5 out of 5 by from Great experiene Everything was easy to enter. TurboTax found deductions I would not have considered! Great job!
Date published: 2023-02-11
Rated 1 out of 5 by from Hours of stress using Turbo Tax software Turbotax does not accurately pull in/assess crypto info from Coinbase. My husband wasn't issued a 1099, but Turbotax kept insisting that we needed to document income from a 1099. Numbers weren't being pulled in correctly from the CSV, and I couldn't figure out how to make adjustments. Then I had issues suddenly with one of my 1099-INT, which required me to delete it and reupload the form (with no additional changes required). Awful software; very buggy. Will definitely consider a new filing company next year, after almost 10 years of using Turbotax. I am done with Turbotax.
Date published: 2023-02-11
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo Tax makes it so easy to file taxes. This is my eighth year and I plan to use it in the future.
Date published: 2023-02-11
Rated 4 out of 5 by from Efficiently takes care of taxes for reasonable fee I had a rather complicated return this year, with income from different states. Although there was a fee for TurboTax premier, I felt satisfied with the quality of the product, and I was content with how TurboTax expedited the process and made it feel more rewarding.
Date published: 2023-02-11
Rated 3 out of 5 by from easy to use, charges for efile 39.99 Don't say efile is no additional cost and them ask for a credit card at the end to "process the payment" that is not truth in practice!
Date published: 2023-02-11
Rated 5 out of 5 by from TurboTax is awesome Always a wonderful experience working with TurboTax. Highly Recommend.
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 9231
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome It was great, and Daniel was great help and we finally got it to file
Date published: 2023-02-11
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax makes this process very easy. They search through all of the options for tax breaks automatically. They cost a lot but honestly its pretty standard pricing compared to having an actual CPA do the taxes.
Date published: 2023-02-11
Rated 5 out of 5 by from easy to use Very easy to use. Was done in no time!! Like the new features
Date published: 2023-02-11
Rated 3 out of 5 by from NY State Declined due to Turbo Tax error My state taxes were refused due to an error on your part. I had to wait weeks to refile and then had to go thru ten different pages to get to the point where it would only refile my state and not try to also do the federal again.
Date published: 2023-02-11
Rated 5 out of 5 by from Great experiene Everything was easy to enter. TurboTax found deductions I would not have considered! Great job!
Date published: 2023-02-11
Rated 1 out of 5 by from Hours of stress using Turbo Tax software Turbotax does not accurately pull in/assess crypto info from Coinbase. My husband wasn't issued a 1099, but Turbotax kept insisting that we needed to document income from a 1099. Numbers weren't being pulled in correctly from the CSV, and I couldn't figure out how to make adjustments. Then I had issues suddenly with one of my 1099-INT, which required me to delete it and reupload the form (with no additional changes required). Awful software; very buggy. Will definitely consider a new filing company next year, after almost 10 years of using Turbotax. I am done with Turbotax.
Date published: 2023-02-11
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo Tax makes it so easy to file taxes. This is my eighth year and I plan to use it in the future.
Date published: 2023-02-11
Rated 4 out of 5 by from Efficiently takes care of taxes for reasonable fee I had a rather complicated return this year, with income from different states. Although there was a fee for TurboTax premier, I felt satisfied with the quality of the product, and I was content with how TurboTax expedited the process and made it feel more rewarding.
Date published: 2023-02-11
Rated 3 out of 5 by from easy to use, charges for efile 39.99 Don't say efile is no additional cost and them ask for a credit card at the end to "process the payment" that is not truth in practice!
Date published: 2023-02-11
Rated 5 out of 5 by from TurboTax is awesome Always a wonderful experience working with TurboTax. Highly Recommend.
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 9231