TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from works great worked well for us. will use again next year.......
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax took care of me,Thanks! TurboTax was awesome.They answered all my questions and more.I was able to complete my return with confidence knowing I was taken care of in the end,thanks TurboTax!
Date published: 2021-03-01
Rated 4 out of 5 by from Too much selling I do not like being asked to upgrade several times through the process. If I don't select at beginning, ask me once at end, not 8 times throughout file process
Date published: 2021-03-01
Rated 3 out of 5 by from Not Great Experience The options to select the version of Turbo Tax you are using is confusing and misleading when you first login. I completed my entire return only to have to delete it and start again because I had selected the wrong product initially due to their poor wording and fine print that was misleading as well.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is No. 1 in my book! TurboTax is awesome and the customer service is amazing; Danielle was very helpful!
Date published: 2021-03-01
Rated 5 out of 5 by from turbotax is fine easy to use, review is a pain in the A## needing a minimum of characters
Date published: 2021-03-01
Rated 5 out of 5 by from Its such a relief Honestly, taxes this year scared me because of the uncertainty of 2020, but the step by step process of Turbo Tax blows the competition away. I tried H&R Block once and I will never go back after finding this service. I don't even care about spending the money for it because it was so easy. THANK YOU!
Date published: 2021-03-01
Rated 5 out of 5 by from Very Easy Nice program to do taxes. Will use it next year also
Date published: 2021-03-01
Rated 3 out of 5 by from TurboTax slipped in program performance/support Program missed my 2019 NJ State IRA withdrawal exclusion on line 28a. Required I do a NJ 1040X amendment. I overpayment in 2019 was $3,000. This years program seemed less intuitive and required many duplicative steps. Considering a different program offer next year...
Date published: 2021-03-01
Rated 5 out of 5 by from Love it Easy to use, walked me through it at my own pace. Love it
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9230
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from works great worked well for us. will use again next year.......
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax took care of me,Thanks! TurboTax was awesome.They answered all my questions and more.I was able to complete my return with confidence knowing I was taken care of in the end,thanks TurboTax!
Date published: 2021-03-01
Rated 4 out of 5 by from Too much selling I do not like being asked to upgrade several times through the process. If I don't select at beginning, ask me once at end, not 8 times throughout file process
Date published: 2021-03-01
Rated 3 out of 5 by from Not Great Experience The options to select the version of Turbo Tax you are using is confusing and misleading when you first login. I completed my entire return only to have to delete it and start again because I had selected the wrong product initially due to their poor wording and fine print that was misleading as well.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is No. 1 in my book! TurboTax is awesome and the customer service is amazing; Danielle was very helpful!
Date published: 2021-03-01
Rated 5 out of 5 by from turbotax is fine easy to use, review is a pain in the A## needing a minimum of characters
Date published: 2021-03-01
Rated 5 out of 5 by from Its such a relief Honestly, taxes this year scared me because of the uncertainty of 2020, but the step by step process of Turbo Tax blows the competition away. I tried H&R Block once and I will never go back after finding this service. I don't even care about spending the money for it because it was so easy. THANK YOU!
Date published: 2021-03-01
Rated 5 out of 5 by from Very Easy Nice program to do taxes. Will use it next year also
Date published: 2021-03-01
Rated 3 out of 5 by from TurboTax slipped in program performance/support Program missed my 2019 NJ State IRA withdrawal exclusion on line 28a. Required I do a NJ 1040X amendment. I overpayment in 2019 was $3,000. This years program seemed less intuitive and required many duplicative steps. Considering a different program offer next year...
Date published: 2021-03-01
Rated 5 out of 5 by from Love it Easy to use, walked me through it at my own pace. Love it
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9230