TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from turbotax is great very easy to file with an expert. All the people that i talked to were knowledgeable and polite.
Date published: 2022-03-25
Rated 4 out of 5 by from Turbo Tax Still OK, but not as good as previously Lots of confusion regarding the $600 charitable contribution deduction. In some places it didn't show up at all but in the end it appears to have been handled correctly. Also, it would be helpful to have an explanation of the tax exempt interest shown on line 2a (Bond Premium on Tax Exempt bonds is removed). Also would like to see an explanation of how qualified dividends are handled. Some other places were not as clear cut as they should be.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax - best there is to use for taxes going on my 9th year have added my family and several friends to it. Very easy to use and understand, Seems they cover and think of everything to keep you covered
Date published: 2022-03-25
Rated 5 out of 5 by from This is an awesome product! My life expert was wonderful, knowledgeable and super helpful.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo tax seems to be getting better over time It seems that they are constantly working out any efficiency issues! Seems more and more easy to use.
Date published: 2022-03-25
Rated 3 out of 5 by from Eh I used Credit Karma last year and was super simple. This one is easy but there so many estra steps. I only used this one because I needed to file for DoorDash without any forms since I didn't make that much. The website basically said I needed to use the $109 version or I couldn't file my DoorDash payments. Then at the end it said the same thing again for depositing it into my bank for another $44. It said I was getting $800 for both state and federal and at the end when I submitted it said I can only get $400 back because I had already "agreed" to it.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo tax Great service will use again and would recommend for others
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax provides Great Service I dont have much to say other than the service provided was awesome. My Live representative was phenomenal as well.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo tax gives you really good help The app is a little wonky on the phone but the service you get with the tax reps is awesome!!!!
Date published: 2022-03-25
Rated 5 out of 5 by from Thank you Turbo Tax Great explanations and easy process. Hope the filing goes well without any hitches.
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 9230
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbotax is great very easy to file with an expert. All the people that i talked to were knowledgeable and polite.
Date published: 2022-03-25
Rated 4 out of 5 by from Turbo Tax Still OK, but not as good as previously Lots of confusion regarding the $600 charitable contribution deduction. In some places it didn't show up at all but in the end it appears to have been handled correctly. Also, it would be helpful to have an explanation of the tax exempt interest shown on line 2a (Bond Premium on Tax Exempt bonds is removed). Also would like to see an explanation of how qualified dividends are handled. Some other places were not as clear cut as they should be.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax - best there is to use for taxes going on my 9th year have added my family and several friends to it. Very easy to use and understand, Seems they cover and think of everything to keep you covered
Date published: 2022-03-25
Rated 5 out of 5 by from This is an awesome product! My life expert was wonderful, knowledgeable and super helpful.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo tax seems to be getting better over time It seems that they are constantly working out any efficiency issues! Seems more and more easy to use.
Date published: 2022-03-25
Rated 3 out of 5 by from Eh I used Credit Karma last year and was super simple. This one is easy but there so many estra steps. I only used this one because I needed to file for DoorDash without any forms since I didn't make that much. The website basically said I needed to use the $109 version or I couldn't file my DoorDash payments. Then at the end it said the same thing again for depositing it into my bank for another $44. It said I was getting $800 for both state and federal and at the end when I submitted it said I can only get $400 back because I had already "agreed" to it.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo tax Great service will use again and would recommend for others
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax provides Great Service I dont have much to say other than the service provided was awesome. My Live representative was phenomenal as well.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo tax gives you really good help The app is a little wonky on the phone but the service you get with the tax reps is awesome!!!!
Date published: 2022-03-25
Rated 5 out of 5 by from Thank you Turbo Tax Great explanations and easy process. Hope the filing goes well without any hitches.
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 9230