TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Better than then others It's ok for being free. It could use a little more explanation as to why your refund is the way that it is.
Date published: 2023-02-27
Rated 5 out of 5 by from Excellent service We were stuck on a situation for over an hour I received help from Jasmine in chat . She was polite , courteous, friendly and knowledgeable.
Date published: 2023-02-27
Rated 4 out of 5 by from Turbo tax ain't that bad or hard to use.b Easier to use than I thought. I'll probably use it again.
Date published: 2023-02-27
Rated 5 out of 5 by from Easy Peasy Nice & Easy! Using TurboTax every year makes it easier than using different services!
Date published: 2023-02-27
Rated 5 out of 5 by from So Grateful For TurboTax I've used TurboTax ever since I can remember. And the experience has never failed me!!!
Date published: 2023-02-27
Rated 1 out of 5 by from It's simple, but expensive It was an okay process, but I couldn't file for free-- despite that being my starting place and qualifying. I'll be switching next year. One star.
Date published: 2023-02-27
Rated 5 out of 5 by from Very good I had a wonderful experience an I would definitely be using again
Date published: 2023-02-27
Rated 5 out of 5 by from ease of use Turbotax made it easy for me to file myself. When I needed help, it was a call away. Nathan was a great help on the phone.
Date published: 2023-02-27
Rated 5 out of 5 by from LOVE TURBO TAX It is easy to use and walks you through each step of the process.
Date published: 2023-02-27
Rated 5 out of 5 by from Very helpful with different forms I had many new things happening last year and the taxes I knew would be crazy. I felt so much better after talking with their customer service.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9228
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Better than then others It's ok for being free. It could use a little more explanation as to why your refund is the way that it is.
Date published: 2023-02-27
Rated 5 out of 5 by from Excellent service We were stuck on a situation for over an hour I received help from Jasmine in chat . She was polite , courteous, friendly and knowledgeable.
Date published: 2023-02-27
Rated 4 out of 5 by from Turbo tax ain't that bad or hard to use.b Easier to use than I thought. I'll probably use it again.
Date published: 2023-02-27
Rated 5 out of 5 by from Easy Peasy Nice & Easy! Using TurboTax every year makes it easier than using different services!
Date published: 2023-02-27
Rated 5 out of 5 by from So Grateful For TurboTax I've used TurboTax ever since I can remember. And the experience has never failed me!!!
Date published: 2023-02-27
Rated 1 out of 5 by from It's simple, but expensive It was an okay process, but I couldn't file for free-- despite that being my starting place and qualifying. I'll be switching next year. One star.
Date published: 2023-02-27
Rated 5 out of 5 by from Very good I had a wonderful experience an I would definitely be using again
Date published: 2023-02-27
Rated 5 out of 5 by from ease of use Turbotax made it easy for me to file myself. When I needed help, it was a call away. Nathan was a great help on the phone.
Date published: 2023-02-27
Rated 5 out of 5 by from LOVE TURBO TAX It is easy to use and walks you through each step of the process.
Date published: 2023-02-27
Rated 5 out of 5 by from Very helpful with different forms I had many new things happening last year and the taxes I knew would be crazy. I felt so much better after talking with their customer service.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9228