TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from exelent the lady the i talk to she help me to fix my problem and is a excellent costumer service.
Date published: 2021-02-23
Rated 5 out of 5 by from Ok I love it the work she did for me was Great she did a good job on my Texas
Date published: 2021-02-23
Rated 5 out of 5 by from best service and great and i am every happy year this option for live rep
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is the Best!!! It is so easy and self explanatory! I feel extremely comfortable using Turbo Tax!
Date published: 2021-02-23
Rated 1 out of 5 by from Awful response My expert was absolutely no help. I could have done the whole thing faster my self. She would ask me to upload documents and go days without responding to my messages. She asked me the same question many times which made me feel she wasnt listening to the things I told her. She was very difficult to understand as she coughed almost the entire time we were on call. I will likely never use the expert services again.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is amazing It’s been all i have used for 7 years!! They always help me
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is the best I always get help when I need it. It’s very easy to use, even for people like me who are not technically inclined.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo is wonderful Edmundo was a great help. Very patient with an old lady thanks a million!!!!
Date published: 2021-02-23
Rated 5 out of 5 by from EXPEDIENT I THINK TURBO TAX ONLINE IS EFFICIENT AND EXPEDIENT
Date published: 2021-02-23
Rated 1 out of 5 by from Pushy agent I asked my agent to call me a certain day but they called me a day early. They said they forgot what day it was which I thought was a little concerning to hear from for my tax advisor. Then she calls me on the day I asked but it was past 8:00 p.m. So the following day she gives me an ultimatum through an email saying if I don't get back to her she cannot follow through and file my taxes. She was also just very unapologetic about the whole thing like she wasn't doing anything wrong. How am I supposed to trust my advisor when they act unprofessional like this?
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 9224
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from exelent the lady the i talk to she help me to fix my problem and is a excellent costumer service.
Date published: 2021-02-23
Rated 5 out of 5 by from Ok I love it the work she did for me was Great she did a good job on my Texas
Date published: 2021-02-23
Rated 5 out of 5 by from best service and great and i am every happy year this option for live rep
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is the Best!!! It is so easy and self explanatory! I feel extremely comfortable using Turbo Tax!
Date published: 2021-02-23
Rated 1 out of 5 by from Awful response My expert was absolutely no help. I could have done the whole thing faster my self. She would ask me to upload documents and go days without responding to my messages. She asked me the same question many times which made me feel she wasnt listening to the things I told her. She was very difficult to understand as she coughed almost the entire time we were on call. I will likely never use the expert services again.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is amazing It’s been all i have used for 7 years!! They always help me
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is the best I always get help when I need it. It’s very easy to use, even for people like me who are not technically inclined.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo is wonderful Edmundo was a great help. Very patient with an old lady thanks a million!!!!
Date published: 2021-02-23
Rated 5 out of 5 by from EXPEDIENT I THINK TURBO TAX ONLINE IS EFFICIENT AND EXPEDIENT
Date published: 2021-02-23
Rated 1 out of 5 by from Pushy agent I asked my agent to call me a certain day but they called me a day early. They said they forgot what day it was which I thought was a little concerning to hear from for my tax advisor. Then she calls me on the day I asked but it was past 8:00 p.m. So the following day she gives me an ultimatum through an email saying if I don't get back to her she cannot follow through and file my taxes. She was also just very unapologetic about the whole thing like she wasn't doing anything wrong. How am I supposed to trust my advisor when they act unprofessional like this?
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 9224