TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax very easy to use, i did not have any problem to use the product. Will use it again next year
Date published: 2022-04-13
Rated 2 out of 5 by from Turbo Tax was Frustrating We paid $80 for very little help it felt like. The process was frustrating and there were many things that were poorly worded throughout the process.
Date published: 2022-04-13
Rated 5 out of 5 by from Was easy to navigate Didn't like it needed last years tax information. It is filed.
Date published: 2022-04-13
Rated 5 out of 5 by from The best way to file! Easy to use! I always get the maximum refund when I use Turbo Tax. I have been using them for years!
Date published: 2022-04-13
Rated 4 out of 5 by from Great product TurboTax is easy to use and it guide you through every step. I will use Turbo Tax again.
Date published: 2022-04-13
Rated 5 out of 5 by from Rasna was awesome! Rasna was able to take my complicated tax return with A LOT of crypto transactions and convert it into tax forms quickly. Really glad I had her as my agent
Date published: 2022-04-13
Rated 2 out of 5 by from Terrible for First Time Home Buyer It took me three hours to file, since it kept flagging me for not filling out my previous house information, when I just bought my first home! I lived with my parents before, and shouldn't have to fill any of that out. It also kept asking me to fill out a Child Earned Tax Credit, and I already checked that I don't have any dependents. I filled out more than I have ever had to in previous years, since it kept flagging errors. Then, when I would go back to fix the errors, there were none on my part. This is absolutely horrible for a first time home buyer. There should be an option for first time home buyers, and they shouldn't have to deal with countless errors, and questions that don't have anything to do with their earnings or current residence.
Date published: 2022-04-13
Rated 5 out of 5 by from military friendly and easy to file Love the TurboTax a lot, why? I always go to a tax preparer and not all the deductions I am trying to deduct is not being captured. So, I started to use this and most of it are getting maximize for me to get a refund. Also, free for military personnel. I am learning at the same time how to do my own taxes without being fooled from another preparer.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbotax is awesome! Great program. Easy to use and good value. I will continue to use this product
Date published: 2022-04-13
Rated 5 out of 5 by from So easy to use I went to HR block one year and they charged me 5x what I pay to do it myself on TurboTax. Same questions, easy step by step, makes sure you don't make a mistake.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 9224
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax very easy to use, i did not have any problem to use the product. Will use it again next year
Date published: 2022-04-13
Rated 2 out of 5 by from Turbo Tax was Frustrating We paid $80 for very little help it felt like. The process was frustrating and there were many things that were poorly worded throughout the process.
Date published: 2022-04-13
Rated 5 out of 5 by from Was easy to navigate Didn't like it needed last years tax information. It is filed.
Date published: 2022-04-13
Rated 5 out of 5 by from The best way to file! Easy to use! I always get the maximum refund when I use Turbo Tax. I have been using them for years!
Date published: 2022-04-13
Rated 4 out of 5 by from Great product TurboTax is easy to use and it guide you through every step. I will use Turbo Tax again.
Date published: 2022-04-13
Rated 5 out of 5 by from Rasna was awesome! Rasna was able to take my complicated tax return with A LOT of crypto transactions and convert it into tax forms quickly. Really glad I had her as my agent
Date published: 2022-04-13
Rated 2 out of 5 by from Terrible for First Time Home Buyer It took me three hours to file, since it kept flagging me for not filling out my previous house information, when I just bought my first home! I lived with my parents before, and shouldn't have to fill any of that out. It also kept asking me to fill out a Child Earned Tax Credit, and I already checked that I don't have any dependents. I filled out more than I have ever had to in previous years, since it kept flagging errors. Then, when I would go back to fix the errors, there were none on my part. This is absolutely horrible for a first time home buyer. There should be an option for first time home buyers, and they shouldn't have to deal with countless errors, and questions that don't have anything to do with their earnings or current residence.
Date published: 2022-04-13
Rated 5 out of 5 by from military friendly and easy to file Love the TurboTax a lot, why? I always go to a tax preparer and not all the deductions I am trying to deduct is not being captured. So, I started to use this and most of it are getting maximize for me to get a refund. Also, free for military personnel. I am learning at the same time how to do my own taxes without being fooled from another preparer.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbotax is awesome! Great program. Easy to use and good value. I will continue to use this product
Date published: 2022-04-13
Rated 5 out of 5 by from So easy to use I went to HR block one year and they charged me 5x what I pay to do it myself on TurboTax. Same questions, easy step by step, makes sure you don't make a mistake.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 9224