TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281592 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from Advertises free tax return (not actually free) You advertise free tax returns every step of the way but also attempt to charge every step of the way. I made less than $5000 last year yet I have to pay $80 to file.
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo Tax Fees I like the fact that the process is easy, but compared to previous years there are a lot of fees. I did not have to pay for the state filing, so I did not like that. Then the service fee for taking the money out of my refund is not great, so I paid out of pocket to avoid that.
Date published: 2021-03-02
Rated 3 out of 5 by from Almost perfect Price went up. I wasn't able to use the $30.00 savings b/c I was a day late. Not happy about that. Had to enter 8915 (CARES-ACT) and it wasn't easy to find. Even rep had a hard time. Enis (customer rep) was very helpful
Date published: 2021-03-02
Rated 5 out of 5 by from Great place to as well love it It was so easy to do I recommend it if you want to just stay home and get it done fast and easy turbo is the place love it
Date published: 2021-03-02
Rated 5 out of 5 by from NEVER OVERPAY TO FILE AGAIN! Everything is so simple my daughter (who is in 1st grade) could do it! Wish I could have back the thousands of dollars I have paid other people! Thanks Turbotax!
Date published: 2021-03-02
Rated 5 out of 5 by from It's great!! Well let's see, it Works great, Seems to get better every year!
Date published: 2021-03-02
Rated 5 out of 5 by from Easy if youre more single an a pringle Super easy, as long as youre not married, like me :D
Date published: 2021-03-02
Rated 5 out of 5 by from easy money super straight forward process anyone is able to their own taxes
Date published: 2021-03-02
Rated 5 out of 5 by from Taxes done I was nervous to do my taxes myself but it ended up being painless. Time consuming but not that difficult.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is great to use Easy to use, appropriate prompts, minimal cost. Best experience yet.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 9222
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Advertises free tax return (not actually free) You advertise free tax returns every step of the way but also attempt to charge every step of the way. I made less than $5000 last year yet I have to pay $80 to file.
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo Tax Fees I like the fact that the process is easy, but compared to previous years there are a lot of fees. I did not have to pay for the state filing, so I did not like that. Then the service fee for taking the money out of my refund is not great, so I paid out of pocket to avoid that.
Date published: 2021-03-02
Rated 3 out of 5 by from Almost perfect Price went up. I wasn't able to use the $30.00 savings b/c I was a day late. Not happy about that. Had to enter 8915 (CARES-ACT) and it wasn't easy to find. Even rep had a hard time. Enis (customer rep) was very helpful
Date published: 2021-03-02
Rated 5 out of 5 by from Great place to as well love it It was so easy to do I recommend it if you want to just stay home and get it done fast and easy turbo is the place love it
Date published: 2021-03-02
Rated 5 out of 5 by from NEVER OVERPAY TO FILE AGAIN! Everything is so simple my daughter (who is in 1st grade) could do it! Wish I could have back the thousands of dollars I have paid other people! Thanks Turbotax!
Date published: 2021-03-02
Rated 5 out of 5 by from It's great!! Well let's see, it Works great, Seems to get better every year!
Date published: 2021-03-02
Rated 5 out of 5 by from Easy if youre more single an a pringle Super easy, as long as youre not married, like me :D
Date published: 2021-03-02
Rated 5 out of 5 by from easy money super straight forward process anyone is able to their own taxes
Date published: 2021-03-02
Rated 5 out of 5 by from Taxes done I was nervous to do my taxes myself but it ended up being painless. Time consuming but not that difficult.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is great to use Easy to use, appropriate prompts, minimal cost. Best experience yet.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 9222