TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Frustration Keeps telling me my AGI is incorrect after I went the to IRS website to confirm
Date published: 2021-03-01
Rated 4 out of 5 by from expensive!!! GOOD, easy to follow. Would recommend. Keep me posted
Date published: 2021-03-01
Rated 5 out of 5 by from They make it so easy and helpful! I use TurboTax every year now! Their system is efficient and helpful. I'll use them every year to help with my taxes.
Date published: 2021-03-01
Rated 5 out of 5 by from Great Experience I normally use TaxAct to file our tax return. But this year, TaxAct was acting up on me. So I decided to turn my frustration to TurboTax. I'm glad I did, because it was easy and everything was done correctly; with no headaches or frustrations.
Date published: 2021-03-01
Rated 5 out of 5 by from Love TurboTax I love TurboTax I’ve been doing my own taxes for many years through y’all I appreciate all the work that y’all do to make sure that we can do this at home you’re awesome thank you so much
Date published: 2021-03-01
Rated 5 out of 5 by from TURBO TAX IS GREAT The site is easy to navigate and the questions are straightforward.
Date published: 2021-03-01
Rated 4 out of 5 by from Easy to use & quick Easy to use & helpful information user friendly and quick
Date published: 2021-03-01
Rated 4 out of 5 by from Excellent Information, A Few Hiccups I have used TurboTax for years and it has always been excellent but this year it would not let me continue without placing information into the 1098 -E form even though I did not have any student loans outstanding throughout 2020. I deleted the option at first but when it came to review all of my info somehow it got hung up on it being blank even though it should not have been there. At this point I did not see any way to remove the option so I just placed a $0. That and the fact it doesn't tell you upfront that using your federal refund to pay for the service caused me some issues this year. Otherwise, love the web format and that it is easy to educate yourself via the help options.
Date published: 2021-03-01
Rated 5 out of 5 by from Great and easy Love that Turbo Tax explains sections as you go through the program. I used H&R Block this year at first. I had to use the online program as there is NO CD disc this year and it was TERRIBLE....I will use Turbo Tax from now on!!
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Quick and simple and easy Didn't loose any sleep this year
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9222
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Frustration Keeps telling me my AGI is incorrect after I went the to IRS website to confirm
Date published: 2021-03-01
Rated 4 out of 5 by from expensive!!! GOOD, easy to follow. Would recommend. Keep me posted
Date published: 2021-03-01
Rated 5 out of 5 by from They make it so easy and helpful! I use TurboTax every year now! Their system is efficient and helpful. I'll use them every year to help with my taxes.
Date published: 2021-03-01
Rated 5 out of 5 by from Great Experience I normally use TaxAct to file our tax return. But this year, TaxAct was acting up on me. So I decided to turn my frustration to TurboTax. I'm glad I did, because it was easy and everything was done correctly; with no headaches or frustrations.
Date published: 2021-03-01
Rated 5 out of 5 by from Love TurboTax I love TurboTax I’ve been doing my own taxes for many years through y’all I appreciate all the work that y’all do to make sure that we can do this at home you’re awesome thank you so much
Date published: 2021-03-01
Rated 5 out of 5 by from TURBO TAX IS GREAT The site is easy to navigate and the questions are straightforward.
Date published: 2021-03-01
Rated 4 out of 5 by from Easy to use & quick Easy to use & helpful information user friendly and quick
Date published: 2021-03-01
Rated 4 out of 5 by from Excellent Information, A Few Hiccups I have used TurboTax for years and it has always been excellent but this year it would not let me continue without placing information into the 1098 -E form even though I did not have any student loans outstanding throughout 2020. I deleted the option at first but when it came to review all of my info somehow it got hung up on it being blank even though it should not have been there. At this point I did not see any way to remove the option so I just placed a $0. That and the fact it doesn't tell you upfront that using your federal refund to pay for the service caused me some issues this year. Otherwise, love the web format and that it is easy to educate yourself via the help options.
Date published: 2021-03-01
Rated 5 out of 5 by from Great and easy Love that Turbo Tax explains sections as you go through the program. I used H&R Block this year at first. I had to use the online program as there is NO CD disc this year and it was TERRIBLE....I will use Turbo Tax from now on!!
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Quick and simple and easy Didn't loose any sleep this year
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9222