TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from turbo tax is made simply to file I recommend turbo tax to friends and family Turbo tax is made to follow through and file your taxes yourself
Date published: 2023-02-26
Rated 1 out of 5 by from My Return was REJECTED My return was REJECTED due to to missing info on a dependant, something that was easy to detect if Turbo Tax software REALLY checks for accuracy which obviously it doesnt i was asked to add max and they tried to "upgrade" my purchase but when it comes to easily detected info that should have already been entered from prior years they couldnt tell me that attention was needed and i missed a few questions so I WOULD NOT be using turbo tax any further mainly because they try to upsell their plans and their software doesn't actually check for accuracy.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbotax needs to support older OS's Online version is great but I prefer to have the sw on my computer but you don't support older MAC OS
Date published: 2023-02-26
Rated 5 out of 5 by from 8 years and climbing! I have been using turbotax for 8 years now and until this year ive had not one issue. I had an issue logging in because i am a spacecase when it comes to passwords or updating contact info. Was a little rough getting tona live person but once i did the 2 customer service reps i spoke to went above and beyond to get me back into my account...
Date published: 2023-02-26
Rated 5 out of 5 by from Easy to follow steps TurboTax has easy to follow steps and I can file on my own time, from anywhere
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is user friendly The explanations of what things are makes doing our own taxes very easy.
Date published: 2023-02-26
Rated 5 out of 5 by from LOVE TurboTax! I have used TurboTax for several years. This year I needed some assistance with one of our entries. I contacted the assistance line and the person that I was online with was extremely helpful and got my problem resolved. The rest of the filing experience went very smoothly.
Date published: 2023-02-26
Rated 5 out of 5 by from thanks thank you. easy enough to file taxes. wish it did not force you to leave a review.
Date published: 2023-02-26
Rated 4 out of 5 by from Missed something TurboTax missed that I hadn't accounted for a 1095-A and when reviewing my returns, indicated all was good. I submitted them, only to have them rejected by both fed and state. Fortunately, logging back into TurboTax I was able to find, fix, and resubmit the taxes. Now hopefully all is correct.
Date published: 2023-02-26
Rated 5 out of 5 by from quick and easy Used this service for 8 years now. Hasn't failed me yet
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9217
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is made simply to file I recommend turbo tax to friends and family Turbo tax is made to follow through and file your taxes yourself
Date published: 2023-02-26
Rated 1 out of 5 by from My Return was REJECTED My return was REJECTED due to to missing info on a dependant, something that was easy to detect if Turbo Tax software REALLY checks for accuracy which obviously it doesnt i was asked to add max and they tried to "upgrade" my purchase but when it comes to easily detected info that should have already been entered from prior years they couldnt tell me that attention was needed and i missed a few questions so I WOULD NOT be using turbo tax any further mainly because they try to upsell their plans and their software doesn't actually check for accuracy.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbotax needs to support older OS's Online version is great but I prefer to have the sw on my computer but you don't support older MAC OS
Date published: 2023-02-26
Rated 5 out of 5 by from 8 years and climbing! I have been using turbotax for 8 years now and until this year ive had not one issue. I had an issue logging in because i am a spacecase when it comes to passwords or updating contact info. Was a little rough getting tona live person but once i did the 2 customer service reps i spoke to went above and beyond to get me back into my account...
Date published: 2023-02-26
Rated 5 out of 5 by from Easy to follow steps TurboTax has easy to follow steps and I can file on my own time, from anywhere
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is user friendly The explanations of what things are makes doing our own taxes very easy.
Date published: 2023-02-26
Rated 5 out of 5 by from LOVE TurboTax! I have used TurboTax for several years. This year I needed some assistance with one of our entries. I contacted the assistance line and the person that I was online with was extremely helpful and got my problem resolved. The rest of the filing experience went very smoothly.
Date published: 2023-02-26
Rated 5 out of 5 by from thanks thank you. easy enough to file taxes. wish it did not force you to leave a review.
Date published: 2023-02-26
Rated 4 out of 5 by from Missed something TurboTax missed that I hadn't accounted for a 1095-A and when reviewing my returns, indicated all was good. I submitted them, only to have them rejected by both fed and state. Fortunately, logging back into TurboTax I was able to find, fix, and resubmit the taxes. Now hopefully all is correct.
Date published: 2023-02-26
Rated 5 out of 5 by from quick and easy Used this service for 8 years now. Hasn't failed me yet
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9217