TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Mully12571257 from
Makes it Pretty Easy
Been using this for years and makes it simple. The help center is great too.
Date published: 2022-04-17
Rated 5 out of 5 by
WDLCLL from
HAVE USED TURBO TAX FOR THE PAST 12 YEARS.
HAVE CONTINUED TO USE TURBO TAX FOR THE PAST 12 YEARS BECAUSE I TRUST IT AND FEEL LIKE I AM GETTING THE MOST REFUND OR LEAST AMOUNT OWED EACH YEAR.
Date published: 2022-04-17
Rated 5 out of 5 by
Winnyj from
Excellent tax software
Have used TurboTax for over 30 years and still impressed with their service.
Date published: 2022-04-17
Rated 5 out of 5 by
Kash97 from
Very good expierence
Turbo Tax experts really know their stuff. They always are able to answer any question i had (Louise S was very helpful)
Date published: 2022-04-17
Rated 5 out of 5 by
Cabocami123 from
Awesome
Soo easy and if you do get stuck an expert is a CLICK away
Date published: 2022-04-17
Rated 5 out of 5 by
Ohlyda from
Turbo Tax is great
Instructions are specific and easy to follow. User friendly. An orderly line by line to the completion of the tax return.
Date published: 2022-04-17
Rated 4 out of 5 by
Werdna66 from
Gets the job done, needs "In-App Purchases" label
It is a very professional product that gets the job done and done right. The repeated prompting to purchase a more comprehensive product is very annoying. This is usually preempted by your indicating you have additional tax reporting needs that are not met by your current level of subscription to the product. I would much rather have a price put forth up front and have it cover everything. This is not "Nickle and Dime"ing either... each upgrade costs ~$50 or more.
Date published: 2022-04-17
Rated 5 out of 5 by
Texas Frank from
Turbo Tax Premier still a 5-star for me!!!
Turbo Tax Premier very efficiently imported my 1099's, etc. from my financial institutions. The "Read More" / "What is this?" pop-ups were extremely helpful. Final review and submittal went flawlessly.
Date published: 2022-04-17
Rated 2 out of 5 by
LPK4 from
Better Than Manual; Imperfect with Bugs
Took through March for TurboTax to update a critical item related to IRA Covid relief withdrawals, preventing early filing (though IRS had finished the rule update weeks earlier); bugs and quirks prevent easy, consistent navigation to question areas (must work sequentially over already-entered data within certain sections); and the e-file does not always work, even though all security data is correct and aligned with IRS.
Date published: 2022-04-17
Rated 1 out of 5 by
Nate9216 from
Advertise for one price and you pay another
Turbotax focuses all their advertisement as "file for free today," but in reality you are going to spend 100 dollars minimum for federal and state filings. Even if you select the free option they will offer additional questions and returns later on but in order for them to file you have to upgrade along the way. I would hope they could just be upfront about the cost to file but once you've done the work they hit you with a charge, and at that point you just want it done.
All TurboTax® Offerings Reviews - Page 922
Date published: 2022-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Mully12571257 from
Makes it Pretty Easy
Been using this for years and makes it simple. The help center is great too.
Date published: 2022-04-17
Rated 5 out of 5 by
WDLCLL from
HAVE USED TURBO TAX FOR THE PAST 12 YEARS.
HAVE CONTINUED TO USE TURBO TAX FOR THE PAST 12 YEARS BECAUSE I TRUST IT AND FEEL LIKE I AM GETTING THE MOST REFUND OR LEAST AMOUNT OWED EACH YEAR.
Date published: 2022-04-17
Rated 5 out of 5 by
Winnyj from
Excellent tax software
Have used TurboTax for over 30 years and still impressed with their service.
Date published: 2022-04-17
Rated 5 out of 5 by
Kash97 from
Very good expierence
Turbo Tax experts really know their stuff. They always are able to answer any question i had (Louise S was very helpful)
Date published: 2022-04-17
Rated 5 out of 5 by
Cabocami123 from
Awesome
Soo easy and if you do get stuck an expert is a CLICK away
Date published: 2022-04-17
Rated 5 out of 5 by
Ohlyda from
Turbo Tax is great
Instructions are specific and easy to follow. User friendly. An orderly line by line to the completion of the tax return.
Date published: 2022-04-17
Rated 4 out of 5 by
Werdna66 from
Gets the job done, needs "In-App Purchases" label
It is a very professional product that gets the job done and done right. The repeated prompting to purchase a more comprehensive product is very annoying. This is usually preempted by your indicating you have additional tax reporting needs that are not met by your current level of subscription to the product. I would much rather have a price put forth up front and have it cover everything. This is not "Nickle and Dime"ing either... each upgrade costs ~$50 or more.
Date published: 2022-04-17
Rated 5 out of 5 by
Texas Frank from
Turbo Tax Premier still a 5-star for me!!!
Turbo Tax Premier very efficiently imported my 1099's, etc. from my financial institutions. The "Read More" / "What is this?" pop-ups were extremely helpful. Final review and submittal went flawlessly.
Date published: 2022-04-17
Rated 2 out of 5 by
LPK4 from
Better Than Manual; Imperfect with Bugs
Took through March for TurboTax to update a critical item related to IRA Covid relief withdrawals, preventing early filing (though IRS had finished the rule update weeks earlier); bugs and quirks prevent easy, consistent navigation to question areas (must work sequentially over already-entered data within certain sections); and the e-file does not always work, even though all security data is correct and aligned with IRS.
Date published: 2022-04-17
Rated 1 out of 5 by
Nate9216 from
Advertise for one price and you pay another
Turbotax focuses all their advertisement as "file for free today," but in reality you are going to spend 100 dollars minimum for federal and state filings. Even if you select the free option they will offer additional questions and returns later on but in order for them to file you have to upgrade along the way. I would hope they could just be upfront about the cost to file but once you've done the work they hit you with a charge, and at that point you just want it done.
All TurboTax® Offerings Reviews - Page 922
Date published: 2022-04-17