TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from very user friendly As someone with major brain-fog, this software is very easy to follow.
Date published: 2023-02-28
Rated 4 out of 5 by from Turbo Tax is good Experts on the phone: 1st was good 2nd person was not as the phone disconnected 3rd person phone disconnected
Date published: 2023-02-28
Rated 3 out of 5 by from Ok, except all the offers to upgrade NO! I don't want to add Max or upgrade. Stop asking!!!!
Date published: 2023-02-28
Rated 4 out of 5 by from Pretty straight forward. Fairly easy to use. Can be a little confusing at times.
Date published: 2023-02-28
Rated 5 out of 5 by from TUBOTAX IS A GREAT PRODUCT I would recommend TurboTax to anyone who needs tax help.
Date published: 2023-02-28
Rated 5 out of 5 by from SOO Stinking easy! This was a very easy process, made it so painless for those of us who are tax stupid.
Date published: 2023-02-28
Rated 2 out of 5 by from Trouble with e-filing Software cannot resolve issues with IRS rejecting e-file returns despite multiple attempts to correct AGI. Will not e-file even though AGI is absolutely correct. Even confirmed AGI by setting up an ID.me account with IRS which was not the most comforting thing to do given the amount of personal and sensitive info it requires and getting a 2021 transcript. Gave up and forced to send in by mail. Also was forced to answer a trick question about rent income which did not apply to me yet, i have to answer as if 20% is more/less than residential rent income. Was no way around this. 3rd year being forced to mail in the return. Not thrilled...
Date published: 2023-02-28
Rated 5 out of 5 by from Easy to do Had a problem with the cost called the customer service. Everything was handled smoothly person that help me was wonderful resolved all my issues.
Date published: 2023-02-28
Rated 5 out of 5 by from Easy to use! My go to for taxes! Walks you through everything. Very easy to use! You can ask questions and it goes straight to where you need to fill it out. I have been using Turbo Tax for years, and it is my go to for taxes! Thanks, Turbo Tax!!
Date published: 2023-02-28
Rated 5 out of 5 by from Love it Love it I will be using this again next year every year
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 9210
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from very user friendly As someone with major brain-fog, this software is very easy to follow.
Date published: 2023-02-28
Rated 4 out of 5 by from Turbo Tax is good Experts on the phone: 1st was good 2nd person was not as the phone disconnected 3rd person phone disconnected
Date published: 2023-02-28
Rated 3 out of 5 by from Ok, except all the offers to upgrade NO! I don't want to add Max or upgrade. Stop asking!!!!
Date published: 2023-02-28
Rated 4 out of 5 by from Pretty straight forward. Fairly easy to use. Can be a little confusing at times.
Date published: 2023-02-28
Rated 5 out of 5 by from TUBOTAX IS A GREAT PRODUCT I would recommend TurboTax to anyone who needs tax help.
Date published: 2023-02-28
Rated 5 out of 5 by from SOO Stinking easy! This was a very easy process, made it so painless for those of us who are tax stupid.
Date published: 2023-02-28
Rated 2 out of 5 by from Trouble with e-filing Software cannot resolve issues with IRS rejecting e-file returns despite multiple attempts to correct AGI. Will not e-file even though AGI is absolutely correct. Even confirmed AGI by setting up an ID.me account with IRS which was not the most comforting thing to do given the amount of personal and sensitive info it requires and getting a 2021 transcript. Gave up and forced to send in by mail. Also was forced to answer a trick question about rent income which did not apply to me yet, i have to answer as if 20% is more/less than residential rent income. Was no way around this. 3rd year being forced to mail in the return. Not thrilled...
Date published: 2023-02-28
Rated 5 out of 5 by from Easy to do Had a problem with the cost called the customer service. Everything was handled smoothly person that help me was wonderful resolved all my issues.
Date published: 2023-02-28
Rated 5 out of 5 by from Easy to use! My go to for taxes! Walks you through everything. Very easy to use! You can ask questions and it goes straight to where you need to fill it out. I have been using Turbo Tax for years, and it is my go to for taxes! Thanks, Turbo Tax!!
Date published: 2023-02-28
Rated 5 out of 5 by from Love it Love it I will be using this again next year every year
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 9210