TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax was great! Everything went seamless and I believe I got the most tax breaks.
Date published: 2023-02-26
Rated 5 out of 5 by from Comforting Then whole process gives me confidence that Turbotax has my back
Date published: 2023-02-26
Rated 5 out of 5 by from TurboTax Review Every year it gets easier to file through TurboTax. I appreciate that it as my previous tax return info on file, as well as my personal info. I also really appreciate the search tool, which continues to improve. It is fairly easy to get info on details of the tax return that are otherwise really confusing. Thanks!
Date published: 2023-02-26
Rated 5 out of 5 by from Easy to use Easy to use ! Amazing to use format. Helps you walk right through you’re taxes.
Date published: 2023-02-26
Rated 5 out of 5 by from TurboTax is efficient and easy TurboTax is easy and very user friendly. Having live help at the click of a button makes filing taxes easier to tackle.
Date published: 2023-02-26
Rated 1 out of 5 by from Terrible I bought Premier from Costco and the program made me buy a lower level ( Deluxe) in order to file. I could find no way to make the program see that I had already paid for it.
Date published: 2023-02-26
Rated 2 out of 5 by from Confusing and full of bad bugs On one screen it tells me "Good news! You don't owe any taxes on the sale of your home, because your gain was less than 250K" . On LITERALLY the next screen it tells me "Because you owe taxes on the sale of your home, you need to upgrade to our <most expensive> product. And then it FORCED ME to upgrade, even though I DIDN"T OWE ANY TAXES like it claimed. Very poor experience this time.
Date published: 2023-02-26
Rated 5 out of 5 by from So simple I love how simple and step by step it is to file. Slot of things I wouldn't know how to do an it's inputted for me, thank you
Date published: 2023-02-26
Rated 1 out of 5 by from Disappointed It's hard to navigate....I'm unable to find how to access help, can't view my tax return, nor review what I've input.
Date published: 2023-02-26
Rated 1 out of 5 by from Regulatory capture at its finest - a terrible time Fills out forms wrong. Support is terrible. They don't give you access to both mac and pc downloads when your purchase the digital software
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9206
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax was great! Everything went seamless and I believe I got the most tax breaks.
Date published: 2023-02-26
Rated 5 out of 5 by from Comforting Then whole process gives me confidence that Turbotax has my back
Date published: 2023-02-26
Rated 5 out of 5 by from TurboTax Review Every year it gets easier to file through TurboTax. I appreciate that it as my previous tax return info on file, as well as my personal info. I also really appreciate the search tool, which continues to improve. It is fairly easy to get info on details of the tax return that are otherwise really confusing. Thanks!
Date published: 2023-02-26
Rated 5 out of 5 by from Easy to use Easy to use ! Amazing to use format. Helps you walk right through you’re taxes.
Date published: 2023-02-26
Rated 5 out of 5 by from TurboTax is efficient and easy TurboTax is easy and very user friendly. Having live help at the click of a button makes filing taxes easier to tackle.
Date published: 2023-02-26
Rated 1 out of 5 by from Terrible I bought Premier from Costco and the program made me buy a lower level ( Deluxe) in order to file. I could find no way to make the program see that I had already paid for it.
Date published: 2023-02-26
Rated 2 out of 5 by from Confusing and full of bad bugs On one screen it tells me "Good news! You don't owe any taxes on the sale of your home, because your gain was less than 250K" . On LITERALLY the next screen it tells me "Because you owe taxes on the sale of your home, you need to upgrade to our <most expensive> product. And then it FORCED ME to upgrade, even though I DIDN"T OWE ANY TAXES like it claimed. Very poor experience this time.
Date published: 2023-02-26
Rated 5 out of 5 by from So simple I love how simple and step by step it is to file. Slot of things I wouldn't know how to do an it's inputted for me, thank you
Date published: 2023-02-26
Rated 1 out of 5 by from Disappointed It's hard to navigate....I'm unable to find how to access help, can't view my tax return, nor review what I've input.
Date published: 2023-02-26
Rated 1 out of 5 by from Regulatory capture at its finest - a terrible time Fills out forms wrong. Support is terrible. They don't give you access to both mac and pc downloads when your purchase the digital software
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9206